I had a very disturbing experience at this location. Assistant manager Darrel told us to speak…read moreEnglish or leave the store after hearing us speak Spanish. No customer should ever be treated that way. I have reported this incident to corporate and will continue following up until it is thoroughly investigated. I also expect corporate to send representatives to this location and provide diversity and customer service training to ensure every customer is treated with respect, regardless of the language they speak.

Every time I go into this store, I find it spotlessly clean and well-organized, and the containers…read moredon't have dust on them, so they are well-stocked. The best thing about this particular O'Reilly's is that the staff always helps you find the right part or chemical. They hustle to help the customer. This is one of the best auto parts stores I have ever visited. If I need something, I'lll go out of my way to use this store.

Bought a $1400.00 tonneau cover with installation here. Cover had 5. yr. warranty. Only had the…read morecover for 7 months when driving down the highway, it came unlatched and started coming off. It had bent both ends where it latched and also bent out of shape in the middle of the cover. When I went to Northland to have them replace or repair under warranty, they immediately said it was an 'act of God' and they wouldn't warranty it. They said this without even looking at it. Both individuals behind the desk were extremely rude. Will never do business here again and won't recommend.

Excellent service and allowed me to buy the part with no up charge, have it shipped directly to…read moreNorthland and I was contacted when it arrived and install scheduled

So glad we chose this store when our low oil light came on!…read more Driving through Billings on our way to Utah from North Dakota around 7pm on a weekday, we looked on a map for the nearest auto parts store and opted to try our luck at this Napa. We thought we simply had a oil situation because our car was overdue for an oil change and was possibly burning oil. We arrived at Napa just at closing time and the manager, Dan, was not only willing to stay open to help us, but he was incredibly patient, thorough and helpful. He helped choose the right oil for our vehicle, since my daughter and I had no idea what her car was supposed to take :-). He did not try to rush us or make us feel like we were encroaching on his time, which was also kind (even though I knew they probably wanted to get home for supper). One of the female employees, I believe her name was Denise (?) was also very friendly, and chatting with my daughter while I paid for the oil, she discovered that our oil filter was also bad, hence the oil issue. We went back in and paid for a filter, they helped us add oil, attach the new filter and make sure everything was up and running properly before we drove away. And all that with a smile and incredibly friendly attitude. These folks were our saving grace, catching that oil leak and thereby preventing what could've been a disastrous situation. Dan, you run a professional shop; it's no wonder you retain friendly and loyal employees. As you are obviously pleasure to work for, kind and a great GM. Keep up the great work folks & be blessed. The little things make a big difference!

Napa auto parts couldn't even find my part when I brought the part into them. The guy at the…read morecounter searched for 15 minutes and said he couldn't find anything. My part had the manufacturers information printed on it, with part number included. I left and used my phone to search the part number, It came right up. I went to autozone to purchase the item. Napa auto parts on Southgate drive in billings has serious issues either with its system or people. Either way you are better off using Amazon, seriously. If you need oil, go to Walmart. If you need advice go anywhere else. If you need anything autoparts, avoid Napa autoparts and save some of your life.

I've had bad experiences in the past with pushy salesmen, usually when I get that, I just walk…read moreaway. I can't speak on every salesman that works there but I can tell you about Cody Bushman. He was absolutely excellent. Worked with me on my trade in and getting a vehicle I was excited about at a fair price. The most important thing to me when buying a car is working with someone who is not trying to take advantage of you and overly pushy. If you go here, ask for Cody, he is excellent and will treat you fairly. Full disclosure: can't speak on service or other salesmen because I have no experiences in that department

If you want to be scammed go here. This service department quoted me for a new battery and oil…read morechange, plus rotated tires at like $650 last winter, but because I was struggling financially- I paid the oil change at $130ish. Which already seemed excessive but I assumed they knew what they were doing. Wrong. I just had my oil changed at home and asked them to check the battery (nearly 12 months later on a car that's not even 4 years old) and they said it was no where near needing to be replaced. When I called to ask them why there was a huge discrepancy, and why my oil change cost less than 1/2 ($60) what they'd been charging me the last 2 years; I was belittled and condescended by Brady and Kendall who clearly have no professionalism or respect for their customers. I've called Subaru's American office and sent an email to their boss. I have a friend from Billings who drove an outback that said these guys were a bunch of con artists. I assumed he was being an alarmist, but he's absolutely right. Stay away and go to someone who is more than capable of changing the oil for less. These guys are a bunch of clowns and should be ashamed of themselves, but I'm sure they're not because they get to keep taking advantage of grandma and grandpa.

Had a bad car day on a recent visit and stoped in a parts store down the street from NAPA not a…read moregood experience. Went to NAPA and can't thank them enough. It was near closing time and Adam who was helping us went out of his way to help us identify what was wrong and then called around to find what we needed . I hope NAPA knows what a good employee they have in him.

This shop took great care of us. Had a relatively minor repair job that could have led to something…read moreserious and unsafe. They fixed the issue, double checked everything, and test drove the car to make sure all was well. We had great service at this shop from the front desk to the technicians. Great job Les Schwab Billings!

From the owner: Les Schwab Tires proudly serves Billings, MT. We stand behind everything we sell and service, from…read moretires, wheels, and batteries, to quality automotive repairs such as alignment and brake services. You'll find America's Best Tire Warranty in Billings at Les Schwab.

Owner and staff were exceptionally kind and accommodating as we requested audio installation…read moresomewhat last minute. Work done was excellent and we are very pleased with the installation!

From the owner: Dying to get your car stereo upgraded before a big road trip? Maybe a backup camera or cell booster…read moreinstalled before you're on your way to Yellowstone Park? Wired and Company is a top-rated car stereo store located just two miles off of I-90 in Billings, MT. We sell, install and repair all kinds of car accessories for both private and commercial use. From remote starter systems for your convenience or advanced car alarm systems to keep you safe on the roadway, we're your go-to source for premium car accessories. Call 406-591-7601 or visit our shop today to learn more.