One of the best customer service experiences I've had! I ordered a DVD organizer for my partner's birthday gift. I ordered with 2-day FedEx shipping so it would arrive with time to spare. Unfortunately the order took longer because FedEx botched the delivery process (long-story short I ended up having to pay an additional fee to USPS). I emailed Gallery Leather and they responded the next day. Not only did they refund me the $10 FedEx shipping fee that I paid them, but they also reimbursed me for the extra charge I had to pay USPS. Along with the timely and generous customer service, the product itself appears to be very high quality! read more

I've been using Gallery Leather for a few years now and I've gotta say they are the best of the best. The quality & service is awesome & IMHO its 5 stars for me. read more

Go to their site to see their story. Here is mine, I ordered just a photo album a month ago for a gift. I've gotten adds every day but no answer on my order status. This company isn't even registered with the BBB. Learned my lesson , read more

This is one of my favorite businesses. Once you start with them, you can't and won't stop. I am old school, and treat myself to a nice planner every year. This is where I come. For 15+ years, maybe more. Their products are incredibly nice, durable, exquisite, and regal. So beautiful. Some might think it sad how I praise the quality of a physical day planner, but I use it countless times a day to keep me focused on my day, and it passes the test of time year after year. I have many of their products and they are all beautiful, and well crafted. Built to last. So while here I am talking about how awesome their products are, you should also know their customer service is top-notch as well. A simple phone call and you can get a person on the phone to talk to and answer questions. Make anything right. Do business with this company if you want to organize your life in style. They are great at what they do, proud of what they do, happy to help and keep lifelong customers, and their products are nicer than anything I have come across in the market. read more

I found this planner at a store in my travels out of state. I looked and looked for another the next year and they were all sold out of the stores I looked in. Imagine my surprise to fine it is a local company only 30 min from my home in Blue Hill! That was 6 years ago and now I order them every year. Love the product and service is great. Tammy read more

Does ANYONE at this establishment EVER return a call??? You can leave many messages, but no one returns your call. I am painfully aware that any and all delays are to be blamed on Covid19 and that this will continue into the indefinite beyond. From now on, I shall use one of Gallery Leather's many competitors. I suggest you do likewise. read more

It's that time of year... I'm getting ready to purchase my 2013 monogrammed Day Planner. Thanks for your excellent products and customer service... I Gallery Leather! read more

Gallery Leather Co - My 2012 Monogrammed Day Planner. Beautiful and practical inn every way! - Leather Goods Near Me - Trenton, Maine

I had been looking for years for a leather address book to replace my old falling apart one, and no stores carried them, Finally, in Barnes & Noble here was the perfect book: leather, 3 hole punch. Heaven. Thank youl Keep my address. Torchy Hunter, San Jose read more

If I could give this company 10 stars, it still would not be enough! We had a very special occasion for an 80th birthday. We had a million special requests when we ordered our scrapbooks. Not only did Gallery Leather complete every single special request, they did it with an amazing positive attitude and outstanding customer service. And everything arrive EARLY! This company is one of the best I have ever worked with...and we live 3,000 miles away. Thank you, Gallery Leather! We hope you are in business for 100 years or more! read more

I've been buying the leather desk journal from Gallery Leather for years and love the classy look, solid feel, and durability. I've carried these leather journals EVERYWHERE that I've traveled. A few years ago the journals became hard to find and, with only a few left, I hunted around for a second source but never found anything I liked. This year I discovered that Gallery Leather now has a web site (www.galleryleather.com) and, in addition to my old favorite journal, they offer many different colors and personalized stamping on the covers (go with gold for darker colored journals). These books are gorgeous. read more

From the best leather products to great costumer service, Gallery Leather gives a wonderful experience. The company should be on every leather lovers list, wheater you need a photo album, scrapbook, journals or a address book, Gallery Leather is the best place to order from. Fast shipping and delivery was a big plus when ordering from Gallery Leather. we gave it 5 starts because the handmade products was big treat for us as this will be our second time ordering. Thank you for making our life more joyful. Now we never need to look for another handmade leather gallery!! :) ps. Their prices are great!! read more

I recently ordered and received a black leather Freeport Gallery presentation binder. It has my name embossed in gold on the front. As an artist I wanted something very elegant and professional, and Gallery Leather provided it. I am very pleased with the quality they sent me. I wish them all the best in their future endeavors. read more

Amazing products and customer service! I ordered two photo albums, and wanted a custom embossing on one of them, but wasn't sure how that would look. I reached out to the company and they replied within minutes, explaining everything and making sure they got my order right. Everything was shipped and delivered quickly, even though it does state on the website that personalized items take longer. I got two compact photo albums, in ivory for a wedding album (the one with the embossing) and another color for other pictures. Both look and feel great, solid quality on the albums and inserts (I was looking for a good looking refillable album for a while, and this exceeded my expectations). Will definitely get more inserts if I print more pictures, as well as possibly some more albums. Great coffee table item or gift. Definitely recommend Gallery Leather! read more

I love their monthly calendars. I have purchased their monthly calendar for at least the last 7 years. Why would anyone use anything else? Gallery Leather has great customer service and recently helped me when I mistakenly purchased the wrong calendar. Samantha really went the extra mile. Thank you so much for making such an excellent product at a reasonable price. read more