Chance Zullo has had a number of fake/failed businesses (some with his father, Chris Zullo) with…read morenumerous reviews detailing previous instances of fraud. Names of previous businesses include SPARX Appliance repair, Happy Home, Zullo Home solutions, C&C Total repair, Revive Appliance Repair, Modern Ops LLC. He currently operates under the business Modern Ops Repair, website Modern Ops Repair Online reviews detail the same scam: - Offer to come by for a $75 diagnostic fee - Discuss parts required for the repair - Explain that he will require 50% now and 50% when he comes back for the repair - Apologize that he only accepts cash, check, Venmo, or CashApp - He will go on to say that he will email a detailed invoice as soon as he gets home tonight - When days go by with sparse communication and no invoice, he will ask to confirm email and claim he will send ASAP - When you try to cancel services, he will note that there is a 35% restocking fee, but he will offer to refund the remainder ASAP - Ultimately, he will stop responding. Never send invoice. Never send refund. Never provide the service he claimed to provide. If you have experienced fraud from Chance Zullo or any of the businesses listed, please file a police report with officer Hasseld claims IP250076128 with the Indianapolis PD, as well as with the FTC to build a case against Chance Zullo and stop future scams!

Stay away from them , they're horrible . I called them to fix my dishwasher, they charged me $347…read morefor the repair and diagnostic I paid $173 and we agreed that they will come back after couple days to fix it then I will pay the rest .After two days no one showed up I call them they said we couldn't come sorry , I had to call them again and again for two weeks , they keep saying we're sorry we are short handed and busy .I asked them nicely to give me my money back , since September I never get a refund I can't even reach them anymore.

Matt was great!!! Quick fix and even came on a Sunday to accommodate me. Will def use him again…read moreand referred him to my son

Called for service on a LG washer and service with in hours. Matt came out and had the necessary…read morepart. He fixed in a very efficient, timely manner. Great price.

My sister referred me to Duncan Home Services having used them recently for a refrigerator repair…read moreand being thoroughly satisfied. My washing machine was making a weird and very loud noise so I called them. They were able to schedule me to fit into my busy schedule. Fixing the noise turned out to be a simple job, no parts, minimal labor. What impressed me the most was the high level of knowledge and experience of the technician. I learned my washer is near the end of its life cycle because some components are worn out. It makes more sense and would be more cost effective to replace the washer than replace the worn out parts. I can still use the machine and do my laundry but I now know my timeline of when to replace the machine. My out of pocket expense today was the $119 basic service call charge because no parts were needed and the labor to repair it was very minimal. I was notified 30 minutes in advance of their arrival time.

My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.

We've had Dugan Air many times out to our house over the past several years and we've had nothing…read morebut amazing experiences with them! Staff are always very friendly and they will take the time to explain everything, and help us with any concerns and questions we have. They're always very efficient, quick and they always know what they're doing. If anyone in the Johnson County Area is looking for a reliable Heating & Cooling company, look no further than Dugan Air!

Dan put it in an evolution system in my house and it is GLORIOUS! Never too hot or cold, the…read moretemperature in my house is always perfectly comfortable. Thanks, Dan, you're the man!

Howie's appliance repair responded immediately with me being able to speak with a person, and was…read moreavailable within 30 minutes, to come out to look at my Bosch washer. He actually showed up versus other businesses I had contacted. Unfortunately my washer was over 20 years old and the motherboard was unfixable and was no longer manufactured. Howie was very helpful and thorough in explaining fixes and taking apart the washer, to check for specific problems. During his visit, he repaired my garbage disposal and checked other items. Once parts are in, Howie will be returning to fix them. For your appliance needs I highly recommend Howie's appliance repair. He also gives a discount for seniors and veterans.

Unfinished repair, endless excuses, and terrible communication. If you are considering using this…read morecompany, be warned: they are great at taking your call initially, but terrible at actually finishing the job. I would not recommend them to anyone.