I highly recommended Dr. Bailey for all your orthodontist needs. I had the best experience, as an adult with braces all thanks to her and her staff. The front desk is always so welcoming. I cannot thank Dr. Bailey enough for my new beautiful smile. read more

Gale Ranch Orthodontics - Pediatric Dentists Near Me - San Ramon, California

We are already fans of Dr. Bailey and her Gale Ranch Orthodontic Team and want to add an additional praise. I have twin boys who had treatment after my daughter & me. Recently I took them to an oral surgeon for wisdom teeth extraction. As a final praise of Dr. Bailey's expertise, the doc asked "who was your boys' orthodontist? They did a really nice job." Ultimate confirmation. read more

Gale Ranch Orthodontics - Before and after Envisalign treatment - Pediatric Dentists Near Me - San Ramon, California

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Didn't appreciate the service at the front desk. Not very accommodating and didn't even try to give options for a solution.

This was the first ortho I visited after finding out my son needed braces. The orthodontist doesn't really explain anything in detail, you have to pay $650 for X-rays, and she expects you to signup for an expensive treatment without really knowing what you are getting from it. For example, my son needed teeth extracted, but she wouldn't tell me how many teeth let alone which ones needed to be removed (I wanted to get a better sense of how much everything would cost including all other specialists involved). After talking to a few other orthodontist I realized this is not normal practice and that they should be transparent during the consult. Needless to say I didn't end up going with her so I can't speak about the actual treatment, but the initial consult meetings were not up to standards. read more

Dr. Bailey and her staff are the best! She is thoroughly knowledgable and experienced; has the warmest bedside manner; and does everything in her power to accommodate your needs. She and her staff always greet me with a smile, clearly explain the procedure they are doing that day, and give me clear expectations on the next steps. I'm in the midst of my Invisalign treatment and informed her halfway through that I am going to be the matron of honor in my friend's wedding. She worked with my timeline and put on a rush on the second set of trays so we could complete the work and get the brackets off before the wedding. She is wonderful!!! read more

Dr Bailey and her team were incomparable, for both my son's Invisalign treatment, as well as mine, which I started late(r) in life and I am so glad I did! My decision was made easily after a quick camera capture of my teeth, and a very detailed and convincing simulation of the treatment, with a virtual rendition of the result. Dr Bailey is knowledgeable, stays on top of her field and proposed personalized adjustments as we went. My smile is utterly transformed! I didn't know teeth could be made to move so much and so fast in my 50s, and Dr. Bailey adjusted progress and tactic based on my dental response, so that it was never painful. I love that the treatment is all inclusive, whatever change, duration or how many appointments are needed, you will not pay more, and that has everyone focused on the best outcome, which in my case, was a completely transformed smile! read more

Dr. Bailey and her staff are so wonderful. I went to Dr. Bailey for braces about 5 years ago and had the best experience imaginable. She was very knowledgeable and accommodating and provided the best care. 5 years later, I am still ecstatic about my results. Today I went in to get a new retainer and received the same great care as I did back then. I cannot recommend Dr. Bailey and her staff enough! read more

Our kids had been going to this place for a few years. Until last year, we decided never come back. My daughter is 14 years old and has good teeth, but the dentist told us that she needs fillings for 12 teeth since she has yellowish decay on the top of each identified tooth. I was in shock and wanted to check with other dentists. Both the doctor and hygienist tried to persuade us to maximize our insurance and offered an appointment next week before we switch to another insurance. Luckily, we walked away and seek another opinion, it turns out no decays but just stains. I was speechless!!! Imagine a teenager girl having so many fillings in such a young age, she probably will require lots of dental work in the coming years which is totally unnecessary! I want to warn others, please protect your kids from over-treatment. read more

This place is dishonest and do not care about their customers. They will give you a proposal with a stated "inclusive treatment" fee but then they mention it will have an additional charge - I remember the manager Casey going to check with the orthodontist prices for these additional charges during the consultation and then she came back and gave me a quote of $850 more. The additional costs were not put in writing but after I signed on with them they changed it to $1000 after "reading the notes" and their office staff (consisting of 2 clerks and 1 manager) insisted they had emailed me the additional costs in writing to me beforehand when they never did. When I questioned this price change, they refused to honor the initial quoted price and offered to terminate my contract and made it seem it was my fault "for not trusting them". Maybe it's because you're liars? I also checked with my insurance because the same manager said she was going to open a claim with my insurance the day after I paid my deposit and lo and behold she never did. Their techs also laughed at my teeth when taking images of them. On top of that the doctor sees 3+ patients at a time and is very clearly rushed. Look at the other 1 star reviews where people had their kids teeth broken after going to this place. They're also only open W-F which is very inconvenient as well, but alas it is expected in their mission in maximizing profits at the wellbeing of their customers and children. As a health care provider I refuse to tolerate this treatment and encourage you all to avoid this place unless you like being harassed and swindled. I was almost spending thousands of dollars for this ongoing rushed mistreatment for almost 3 years and am glad I got out when I did. There's orthodontists on every corner and no need for dollar tree quality service. The people that come up to your car and spray it with water without asking you have better administrative skills than this place. Avoid, avoid. read more

I have to share the best experience we just had with GE FORCE ORTHODONTISTS !!! My daughter has been coming for 3 years and she is the first to reach 1000 points! She finally cashed it in for a Limo Ride to pick up her and her friends from school And take them for pizza and ice cream. My Daughter had a blast!! They totally went all out and decorated the pizza place and Limo. They also had a photo booth set up to take silly pictures. I just want to say that they are the best!! We love them like family. read more

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Dr. Bailey and the rest of the team at G-Force Orthodontics are great. Dr. Bailey was very thorough and gentle with my son's treatment. Ashley, at the front desk, has always been helpful. I highly recommend G-Force Orthodontics. read more

My 9 year old daughter is a patient of Dr. Bailey's. She is the most caring & knowledgeable orthodontist. She presented us with all the facts about Invisalign & how it could benefit my daughter. I was nervous at first, however after 14 weeks we see huge improvements. My daughter is doing amazing with them & it is so much easier for her to keep clean than braces. I definitely recommend Gale Ranch Orthodontics! read more

Today marks the completion of my Invisalign treatment, so I figured this was the right time to review G-Force Orthodontics! I started my treatment in December 2014 with Dr. Yosh. He had high hopes for my treatment, and the best part was he didn't find it necessary to extract any teeth (yay). Since I grind my teeth a lot at night, he recommended Invisalign. Plus, I'm already in my mid-twenties and would prefer not to have metal in my mouth if it wasn't necessary. More recently, Dr. Yosh left the office, and I started seeing Dr. Bailey. I absolutely adore Dr. Bailey! From the moment we met, she was engaging and genuinely interested in my progress and experience. It was very clear from the beginning how meticulous she is, and I really appreciated that since I wanted my teeth to be as perfect as possible. All the ladies who work here are incredibly friendly and very flexible. They've all helped me out with random things at one point, and I couldn't be more thankful. I'd recommend anyone seeking orthodontic treatment to check out G-Force. I work in customer service, and deeply appreciate receiving wonderful service. Not just that, they all made me feel so special when I finally completed my treatment. Even at 25, it felt great to be told congratulations. The doctor and staff can only do so much. The rest is in your hands, so it's always nice to hear that it's thanks to your efforts that your treatment goes as plan. Thanks, Dr. Bailey and the members of G-Force! After so long, I can proudly smile and no longer feel self-conscious about my teeth. It's an amazing feeling to say the least. read more

Great office, the staff is super nice and personable. I'm planning to start my Invisalign treatment there in January. I will update to 5-star if I'm still happy once treatment starts. read more

The front desk clerks talk and laugh loudly and it is kind of annoying.. Orthodontists are very professional but seem a little bit impatience toward the questions of the concerned parents. We can wait for their delayed schedule but they can't stand your stupid question for 1 minute. I wish I had gone on Yelp before making the decision for my poor kid. read more

Can't say enough about Dr Chang and his staff. The treatment end to end was fantastic. Always professional helpful and understanding of my situation. After year and a half I could not be happier. read more

Dr Bailey and the staff are so friendly and make my son feel very much at ease. Great team to work with.

Dr. Bailey is the best! She's very thorough and kind. My braces are off and I love my new smile! Off course it was a team effort and the rest of the office experience was superb. read more

My husband and our two kids just moved from Houston, we'd been with our previous dentist for almost 10 years. He did all my childrens dental work, braces, etc.. I was very picky when it came to choosing a new dentist. I was on my way to Safeway one day when I noticed Gale Ranch; I decided to walk in and was immediately greeted with a smile, the office looked amazing (flat screen t.v's, state of the art equipment). I asked for a buss. card and decided that I would make an appt for my son. The staff was friendly, very professional and the office was clean. The dentist took his time to explain the treatment and options He did an excellent job on my son's teeth! Everyone made us feel very comfortable and most importantly my son really liked the place. I would reccomend this office to anyone, especially coming from a picky mother from Houston! read more

Gale ranch orthodontics is an amazing place to go get your braces, they really care for your teeth and they make sure to track every movement. The highlight of having my braces was coming to see the friendly staff at Gale Ranch Orthodontics every six weeks! read more

Dishonest place in more ways then one. - My son needed ortho treatment and I brought in a $600 coupon I got in the mail. They said I don't need the coupon because I get a MUCH bigger "family discount" because my husband got treatment there as well. On the contract, it looked like a nice discount. BUT I call my insurance and find out it's not a discount at all, its the insurance company's contracted rate!!!! - My insurance states that for ortho coverage the preferred provider contracted rate, covers ALL NECESSARY components, including xrays, appliance, progress visits, etc. and there is a clear contracted rate that this would cost me. Well, Gale Ranch added A "PREFERRED PROVIDER" fee of $600!!!! They are charging me because they are a preferred provider on my insurance. What a way to get around contracted rates! -At first appointment I gave them my HSA card information to make the "initial payment". Next month, they took money out without my knowledge! I raised it with them and told them they are NOT AUTHORIZED to charge the card without my authorization. Luckily my HSA bank was changing so that card was going to be canceled anyways. When next payment was due, obviously we were very specific that we are authorizing ONE TIME payment only. My husband was making payment in person and the lady assured him to his face that its for one time payment only. 5 days later, account gets hit with another charge! Then couple of weeks later, one more payment. In one month they took out 3 payments ($110, $150, $300). I found this out when I tried to pay for another medical cost and my HSA account was emptied out! They were fishing by trying different amounts to see how much they can get. Wow. - I have been trying to get some sort of statement for about 5 months now (via email, phone, and US mail). They keep sending me a payment plan they keep pushing. How hard can it be to send a typical bill that describes treatment and corresponding fee?? They are hiding the fee breakdown. - Last but not least, with all the unauthorized charges, we have paid them way more then my copay. I cannot get any statement from them explaining the charges. I think this is fine with people with complete insurance. They don't need visibility into treatment and costs involved because insurance just pays and its taken care of. In our case our copay is high and in order to use HSA, we need statements and clear understanding of what the treatment is, what it costs, and to make sure they are not charging more then contracted rates. They have failed to provide this information. Needless to say, they are loosing my husband as a patient, I will be taking my son somewhere for braces (this treatment was for something different) and I am considering Invisalign as well but definitely not at Gale! I will not recommend this place to my friends and family because of its dishonest, shady practices. read more

Deceptive, uncaring and liars. My child's first phase was a waste of money and time. The end result was a disaster. The staff gave conflicting information. each time we had an appointment - a different person gave us a different treatment. I can't believe I was suckered. read more

Dont know why all the negative comments below are for. Never had a issue with payment and insurance, my invasalign treatment was fast, and accurate and my teeth look great now! Friendly staff, and fast support. read more

Bad experience. First. My daughter went in for treatment and they broke one of her baby teeth. You can imagine that it hurt!! There're two small pieces left in the gum. and they said to just watch for it, and never done anything to fix it. Then for one visit, they insist to book it on the day we were leaving for vacation. We booked the very first slot, but had to wait 25 minutes, as they were having some staff meeting. I keep telling the receptionist we needed to catch the flight. I don't know how long they'll make me wait if I weren't to catch a flight. Well I didn't give 1, but 2 stars, as their price is competitive, that's the only pro. read more

I am a patient and also a amuture boxer or want to be. I came in for a regular check up for my braces. I wasn't in the best mood to be going to a dentist at 4:30. In the next 5 or 10 minutes from when i sat down, i was in an excellent mood.They just sat me down and started talking to me making me laugh, it was a great appointment. As i was finishing my appointment i hear people talking saying "oh i didn't wear blah blah blah" or "i didn't know it was today". I look up from out of my seat i see my favorite boxer "Andre Ward" and people at the door .So i walk up and the nice ladies in the front desk introduce me (i wasn't filled with like butterflies but i was almost in shock and was pretty happy,this doesn't happen everyday). I was actually just guna stop trying to box but this has to be some type of sign I thought. I got an autograph on my shirt took a few pics and i think i get to be on TV. Going here today was the best day of my life. ( OH i am going to keep trying to box , I am going to be better than him!!! ONE DAY) read more

The staff in G-Force Orthodontics are by far one of the best I have come across. They were super welcoming and made my son feel at ease and excited about his braces. Highly recommend them! read more

My daughter began her treatment here 2 years ago. They diligently corrected all of her bite issues and her teeth look amazing now. They offer financing, accept insurance, and are very thorough in their treatment plans. They also have cool reward system options set up to try and keep kids engaged in their own treatment plans. The office environment is inviting as well. We started with one doctor who left but transitioned to the new doctor in the practice seamlessly. read more

Dr. Bailey and all of her staff are amazing!! I am so greatful for how well they all care for my daughter at each and every one of her visits. I have every bit of confidence in Dr. Bailey's knowledge and experience. She is truely an amazing lady (have you heard she also invents and develops apps to help her patients manage their treatment) I would and do recommend her to all of my friends and family. My daughter loves going to her Ortho visits and picking out a new color and getting to see Dr. Bailey, Stephanie, Kris, Ashely, Glenda and Malia. I think they all make her feel special. And we love them all!! Thank you!! read more

About a year ago I was looking into getting Invisalign and went to many Ortho offices to get quotes and all. I narrowed down my options to 2 offices and decided to meet with the Orthodontists themselves to help make my selection. After meeting Dr. Bailey I immediately felt comfortable and that I would be in good hands. She provided me with solid reasoning behind why Invisalign would help me to reach my optimal goal of having a straighter, less crowded smile and how my teeth would move using computer generate pictures of cases like mine. She was patient, and i never felt that I was just a number to her or that my case wasn't important to her. The office is immaculate and i love the sports theme that they have there. The staff is kind and professional. I recommend Dr. Bailey and her office to anyone looking for an honest, reliable and smart Orthodontist. Shona M. read more

We have used G-Force for my son's Orthodontist and we have always had great service. They are part of New Park Dental family and all have been wonderful. If you ant wonderful service they are the ones to go to. They walk you through everything help you understand what will take place and will assist you every step of the way. read more

This place does very good quality ortho-work Although it is very painful All the doctors there are very nice and gentle while working read more

Great friendly place to get orthodontic work done. They stay right target with dates and let you know right away if they see anything that could change the course of action. My son has been a patient with them since 2012!!! read more

They are a fun and knowledgeable staff. The cost for braces are reasonable. Service is good

Just finished the treatment plan for my daughter. Dr Bailey was really professional and the entire staff is always cheerful and courteous. The atmosphere is very relaxed and soothing. read more

Both my daughters are patients here at Gale Ranch. My youngest finished her braces last year. She is looking great and learn to take care her teeth well. My oldest is removing her braces this week. I'm proud of the outcome. I would recommend anyone coming here. Excellent service. Dr. Bailey is very sweet, nice, understanding, and very helpful with giving advice. read more

I had been putting off orthodontic treatment for a long time for financial reasons. One afternoon I was on my way to Safeway and saw this office. I decided to walk in and ask some questions. I was greeted be a super friendly staff, and was made to feel right at home. Everyone was incredibly nice, and I was seen right then and there. Not only did they make braces affordable for me with free in-house financing, they made INVISALIGN affordable. I couldn't be happier with my treatment. Everyone at G-Force has been fantastic. The front office staff is extremely helpful and the assistants and Doctors are as well. They thoroughly explained my options and the steps involved in my treatment. This place makes going to the orthodontist a COMPLETELY different experience than I had my first time around in High School. I will definitely be bringing my kids here when they are ready for braces! read more

All around wonderful staff. From the moment I walked in the staff made me feel welcome and comfortable. I was very apprehensive about Orthodontic treatment but the Coordinator, Jen, answered all my questions and concerns. She was very well informed. I decided to go ahead with Invisalign and have been very happy thus far with Dr. Yosh's treatment. i would be happy to recommend this office for all your Orthodontic needs. read more

1. Don't make a late appointment, they will rush you and get you out of there as much as they can. 2. Small noisy place! The people working there talk loudly and the TVs also the radio.... 3. Some of the assistants/clerks are RUDE! I don't recommend this office to any one. read more

Don't transfer into this orthodontist, as they will absolutely nickle and dime you to death. Basically we had to start over with our treatment because our previous work didn't "translate" to their current treatment style. High transfer costs and was told whatever work was previously done didn't matter. We had to start over. Insurance coordinator is more like a collections officer and doesn't deal well with customers. If I had a choice, I would not use this office, but now I am stuck. Consider your options before you sign the contracts. read more

We love G-Force Orthodontics, friendly and caring employees. My daughter has been coming for a year and we've always had great service and attention. Easy to get a convenient appointment after school. Would recommend to anyone looking for an orthodontist in this area. read more