We have been waiting more than 3 months for a lock and screens for our sliders . We purchased 6…read moresliders well over 60K and crickets when we call or leave messages. SERVICE is the worst after the sale. Buyer beware!

I was referred to Southeastern Door and Sash because they were highly recommended by a company who…read morewas doing work for me. I will admit my ignorance for doors and installation is pretty high, but Randy, the sales rep, made me feel real small and stupid when it came to my knowledge, or lack of, when it came to doors. After I felt his frustration and unwillingness to help, he (Randy) took down my number and said he would call me back. Of course he didn't! I honestly cant tell you wat kind of work they do, but the arrogance and lack of customer service will assure that I never go to this establishment again! Plus I do not recommend them at all!

The people there are customer service professionals.Then listened to my needs and helped quickly to…read morefind a solution. I was in a pinch for flooring and found exactly what we needed in stock with a better product than the more pricey product at the large box store.

Everything!! very patient and listened to our needs and came up with a solution that is going to be…read moregreat!!

The folks directed me to the correct piece of equipment to do the job quickly and efficiently…read more I described the task at hand & they knew exactly what was needed.

Steve is very knowledgeable about the equipment and really cares about the customer experience. I…read morerented a chainsaw once and broke the chain twice and he gladly exchanged it for a fresh saw each time. The stump grinder worked great, and recently i was installing sod and he recommended a tiller instead of a sod cutter, which did the job perfectly. Look at my yard!

Servopro of Fort Walton beach was very responsive and helpful when my hot water heater pipe busted…read morein my condo. My property manager gave me the contact information for Cameron and he was incredibly helpful and answered all my questions. I will be sending all my friends and family to Servpro for any future service that may be needed.

I had a leak in a toilet that flooded the bathroom and adjacent bedroom with about 1/8" of water…read more After I sucked up all the water with my wet/dry vacuum (about three gallons). I called the local Servpro to come out and help dry out the rooms and mitigate any potential mold threat. Two technicians came out and spent about three hours inspecting/disinfecting/ and setting up equipment. I was told that there was not any water absorbed into the walls. The only issue was the plank flooring (floating floor) and the vanity in the bathroom. They said that someone will come by the next day to check on the progress. The next day one technician came by and after spending 20 minutes in the room he called me in to show me on his "resistance meter" that there was water in all the walls. when I told him that is not what I was told yesterday, he then pulled out his phone and started communicating with me using a translation app. Apparantly, he did not speak English very well since he held the phone up to my wife so she could speak into it so he could read the translation. After he left, I called the local Servpro office to complain that they had sent someone that did not speak English. When I ask the manager (Kristen Reed) if she understood Spanish she replied; "a little". I told he that I wanted all of their equipment out f my house the next day and only send someone that understands English. I then went into the room and bathroom in question and removed the 1/4 round molding along the floor where the leak had occured. There was not any evidence of water. I also stuck toilet paper into the space between the sheer rock and the floor where I had removed the molding. I checked the tissue 30 minutes later and it was bone dry. The next day a technician came to remove the equipment. He showed me with his water detection device (not a "resistance Meter") that thee was not ANY water in any of the walls. He asked me what had happened the day before and his reply was this: "That technician does not speak English and company policy dictates that there has to be be someone on the crew that speaks English. I will not charge you for the two days, only one day and I will pass along your concerns to my manager". I received an invoice on the 15th that was dated on the 9th (the initial service was on the 4th and equipment removed on the 6th). I was being charged for two das not one like the last technician had told me. When I called the office and spoke to Kristen about the invoice, she told me that it was a two day charge and that the non English speaking technician has no bearing on the billing. I told her that is not what I had been told, I will pay the bill , but will contact her corporrate office and file a complaint. she said she would talk to the manager about this. A few hours later this is the text I recieved from Kristen (asst manager ServPro in Ft Walton Beach, FL). "At this point, we will be turning the remaining balance over for collection and will not be contacting you directly regarding payment moving forward. Please feel free to relay any concerns you have regarding the use of the translation app or your experienc to the collection agency. Servpro Management" This was a very unprofessional response and to turn over a bill to a collection agency the day you sent the invoice is a zero in customer service. I have called the corporate office four times this past week and left a voice mail for someone in customer service to talk to me about this. I have not heard one thing from Servpro corporate. Evidently the franchises lack of customer service is fostered by Servpro corporate. I would NEVER call these people again and would encourage everyone else to do the same!!

They were super easy to work with, responsive, and basically just a phone call away whenever I…read moreneeded more dirt delivered. Having that kind of reliability made the whole process so much easier. Great service, great people, and I'd definitely recommend them to anyone needing materials for a project.

Have used Dirt Worxs for several years always great service very good prices highly recommend…read moretheir services Larry Hagen

Slab yard has huge selection and we are extremely pleased with Rob, Nick and install crewread more

We had countertops installed in our kitchen and it was a disaster from the very beginning. We took…read morethe new sink that we were having the countertops built around and it was misplaced and then found. The install crew did not show up when expected and another crew had to be sent. Once the countertops were installed, there were 2 significant chips in the surface and we had to call another professional out due to the holes for the outlets being cut too large. We were not advised that the countertops had to be sealed and did not know since we don't install or sell countertops for a living. This is the end product shortly after installation. I called to inquire and was sent product links via text from the manager and told to use them. By the time this occurred, they already looked like this. We did pay hundreds of dollars to have a company come out to extract the liquids and seal the countertops but again, was already too late. As you can see in the pictures, the back is what the countertop should look like. This was even a granite that the salesman recommended we purchase with no mention of needing sealed.