Went into the One today to gift myself a new water pipe. Wally, owner and Gentleman, showed me a…read moresuper impressive collection of water pipes of all sizes and varieties. Great price range. Wally was super accommodating of my questions. (GREAT selection of bowls!) The shop is immaculate, btw. I walked out with the best water pipe I've ever used. I cannot thank Wally enough for his service. So good to find a great local business selling glass and assorted accoutrements.

Nice friendly staff and stocked with a ton of good options. I definitely recommend this shop and…read moreit's a plus that they're open late check them out and support local business.

Awesome service, great inventory of pipes and glass, great prices too. Everyone who works here is…read morevery friendly and helpful

when I arrived on a Tuesday at 7 all the lights were on as well as the open sign. Someone inside as…read morewell. He said they had just closed. Not true hours so be warned they are probably closed.

Good Prices! They have variety of options rolling papers and the nice lady helped me . She was very…read morewelcoming and nice. I highly recommend this place they have more than just smoke products 04/13/2024

When they were on B they were great with the guy with the glasses. The man that sold me a silicone…read morebong not only tried to upsell me despite the marked price but made an excuse about that's how much the bowl cost with it while he gave me a discount. Later I found that there was a bowl wrapped in plastic already inside the bong after smoking out of it. Despicable

I have been coming here for years…read more Reliable head shop that always has what you need at good prices!

I love this spot. Their quality has been consistent since 2019. Fair prices - great staff -…read morecustomers are always valued - high quality pieces - great deals - holiday giveaways - RAFFLES like whaaaa they give back to the community always. Talk about a local smoke shop, theses guys are part of the Belmont family @bayareafam Much love to this spot, they won't let you down Shout out to Tony - amazing business owner From: The boy Angel

Ash was incredibly helpful. Found the right vape at just the right price…read more I'll be a customer until I can get off of this. 'Crack (like) pipe'

They re amazing and kind, help carry my stuffs to the car highly recomend this place!!!read more

The guy was super friendly, i was looking for a ceramic tip for dabs which they didn't have any …read more But there was an interesting metal rimmed glass tip which I would but for the right price. when I asked how much,he waved me off & I asked the cost again & he smiled & gestured free,no cost,just take. This hardly ever happenns, i hadnt purchased anything,so I of course thanked him & went to my car to share my goods encounter.

Perfect place for disposables. Offer a good choice. Friendly service and good price. Easy street…read moreparking

Great place to shop at and the guys are very nice! I've been coming here for many years.read more

The customer service here is A-1 They are always kind, courteous, inviting, most of all honorable…read more There was a situation one day, where I gave them too much money, and I hadn't realized, when about to walk out, they stopped me and told me I gave them too much money, then passed me back my money. Their products are always fresh and prices are fair. The shop is neat and clean. I definitely recommend this smoke shop.

Every time I've visited Millbrae Vape, I've been greeted with friendly and welcoming people. I have…read morea friend that owns a vape shop in SF, but I still prefer this shop (shhh, don't tell him that!) I quit smoking cigarettes back in October of 2021, and definitely feel like vaping is not better than quitting all together, but it is definitely better than smoking big tobacco. This shop has fantastic customer service, and makes a point to learn you as a customer. Their high attention to detail means that they don't want you to leave with a defective product, and will immediately remedy it if it is. Super high marks in my book, and a huge shout out to everyone at Millbrae Vape! You guys are the absolute best, and I'll always be a customer!

I am telling you, my kind readers of the Vaping Community, if you like different flavors,…read moreexceptional customer service, and the ability to vape what you purchased and enjoy an atmos designed to make you feel at ease, this is the spot. Kyle is the Vape Representative that gave me some of his time. I purchased a product (which will not be named), and first thing I got after filling it with juice was leakage of the whole fluids chamber and disappointedly a cup holder that smelled good but was extra sticky. Kyle, said to bring in my T-Priv 3 Kit and he will look at it. His place is always busy, but he made me comfortable asked me if I would mind waiting. Put so politely, I did not mind at all. He helped three people in front of me in 20 mins. And that's only if I was actually counting the minutes, I was not, and my wait time actually felt like I did not have enough time to pull out my vape device. He helped me unscrew an over torqued device set up by "the guys," and he did not even bash them, instead recommended me to go to him. My kind of combination of service and humbleness. Sold me two delicious vape fluids which he personally recommended and did not even charge me for "taking a look," but let be honest, FIXING the other Vape Rep's mistake. Thanks Kyle, I will not make the same mistake twice, I will be back.

Great dudes work here, very friendly, unbeatable prices. Very clean shop. They also have very…read morequality incense too

Service was friendly and helped me out. Good selection of juice and disposables but a bit pricey.read more

Definitely the go to place for disposable vapes! I've come here for over a year now and staff has…read morealways been really kind and welcoming. I had a defective vape last night and they immediately replaced it after they tested it out. The only thing that sucks was the new vape that they gave me was also a defect I didn't get it replaced because it was too much of a hassle when I had just gotten a replacement. For those of you who were wondering, it was a geek bar that was still burning after I take my hits.

Insanely overpriced and rude when confronted about price matching the reasonable shops. Not worth…read moreit.