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Services - Galaxy Jumpers

Party equipment rental

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Recommended Reviews - Galaxy Jumpers

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Scooby D.

This was my second time using them for a bounce house for a picnic birthday and it went great. They arrived early for setup and I was able to turn off the generator and head home knowing they would pick it up after the party. I had no issues and will use them again next time I need one.

Jumper
Ashu T.

Great and timely service from galaxy jumpers. They had good communication throughout. Thanks

Super Mario theme 13*13 jumper in park
Sahana M.

Galaxy jumpers are the one of the Union City Parks and Recreation's registered bouncy house vendors. They have a website with all the details of available options to chose from. Gipson is easy to talk with and booking process is pretty simple and fast. They were on time for setting up and removing the bounce house. Bounce house was clean inside and outside. My kids and his friends enjoyed a lot on their birthday.

Jing M.

Terrible company!Guys pay attention!I rent a jumper last Saturday,they asked cash payment upon delivery,I did. I paid 220,the driver counted money in front of me and my friend. Three days later a terrible thing happened,a man(he said he is boss)called me and said the 100notes the driver gave to him both fake and asked me to do the exchange!I need report it to police,and leave this message here to remind you guys,maybe that's why they're asking for cash,and I suspect they often use this kind of fraud. Be careful! Look at the picture of money they sent to me!They said is mine, but definitely not!Who knows where the driver got it. That's so fake and ridiculous!

2.5 hrs late
N V.

Confirmed rsvp for 2 pm the day before the event date. On the day of the event someone called at 3 to say they were running 45 mins late due to traffic, etc. It was already an hour late and it's gonna be another 45. We needed the jumper so we waited for an hour and called back at 4 . At 4, we called back and was told that they were almost here. We decided to cancel at 445. Don't ever book at this place. They don't even have balls to text back to apologize or anything.

Krith T.

Contacted shreya for my daughters 5th bday this past Sunday. She texted me the day before confirming my order with a drop off window between 10-11am. On the day of my party, 11am passes. 1125a- I texted her what her eta is. She says " no one is there yet? Oh let me ask." 15 min pass, She doesn't respond back. I text her asking what's the update and I even call her 3-4 times back to back. She responds 30 min later "oops so sorry phone got on mute. Let me check what happened." First of all, why the hell is your phone on mute when you have clients using your stuff? 10 min pass now, same sh*t no answer. I call blowing up her phone now. An hour later at 12:22p, my party started at 12, she picks up. She said she can't even get a hold of her driver. He has truck problems. The driver now is calling me on the other line. Said he won't make it until 1-130p. Nope! Sorry! That don't cut it! He said he still had to pick up the 2 patio heaters I ordered. I said never mind don't want it, bring me the table and chairs. In 10 min, he was at my house. He pulled up, didn't apologize for being late or nothing. Great customer service!!! Smh. Told driver to be back by 630 for pickup. At 530p, texted shreya, asking her what is she going to charge me. My total bill was supposed to be $142, that's including a $30 delivery fee. Patio heater $30 each( which I didn't get), 14 chairs $1.50 each, kids table set $25. She never responds what she's going to charge me. No surprise there. So the guy comes to pick up their stuff, and I told him to have his boss call me to discuss $. The driver said, since you didn't get the patio heaters, $75. WTF. You still going to charge me that after you were late and shreya not even responding to her customer!? This is how ya'll run a business!? Basically I wasn't going to pay, and the driver said let me talk to the big boss, after my husband told him that ya'll f*ucked up. Already pissed and IDGAF, I went out to give the driver his $75. He's on the phone, tried to give him the money but he walking away. He gets off the phone and said just give me $40, I was late coming. I said take your $, but he insisted on $40. Whatever take the $40. Monday morning, look who responds, Shreya. Her excuse, she had a bad headache and wasn't in the office on Sunday. She said she'll give me a full refund. *eyes rolling* I picked you guys off of yelp cause you got 4 star reviews. Too bad you can't do a negative star review, shouldn't even get 1 IMO. This was the most frustrating and terrible customer service on the day of. Shreya- you were good communicating thru emails up until the party. This may have been a fluke, you may have been sick, but pass that shit on to another employee to take care of. Don't give me no excuse, HANDLE IT!! Can't be leaving your customers hanging like that. NEVER DOING BUSINESS with you guys again.

Kids table with 10 kids chairs
Blanca L.

We used Galaxy Jumpers for my nephews 3rd Disney Cars birthday party and the jumper we ordered was perfect. We also rented the kids table with the matching chairs and that was perfect. The kids LOVED the jumper, we had the jumper for 7 hours and it was loads of fun for everyone. Delivery was on time, set up was quick, pick was on time. Great Service and staff was wonderful to work with. I highly recommend this place. Great prices too.

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Photo of Wen H.
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9 months ago

Booked for a birthday party. Easy online booking and communication. Showed up on time for set up and break down. Kids loved it.

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Photo of Sil L.
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11 months ago

You can't get better prices, professionalism and punctuality. The owner was really nice as well. I'd definitely use them again.

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2 years ago

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4 years ago

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7 years ago

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7 years ago

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3 years ago

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5 years ago

Great service ! Both drop offs and pick up were timely. Chairs and tables were of good quality. Thanks !

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7 years ago

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4 years ago

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7 years ago

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5 years ago

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3 years ago

Very professional, on time, and afforable. They have different sizes and designs to pick from.

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14 years ago

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11 years ago

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7 years ago

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Ask the Community - Galaxy Jumpers

Review Highlights - Galaxy Jumpers

Shreya asked if they could drop it off early between 8am-12pm because they had a lot of deliveries scheduled around noon.

Mentioned in 12 reviews

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Galaxy Jumpers - partysupplies - Updated May 2026

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