I pulled into the Roswell, NM Zips at 3616 N Main. The only good experience was the young man who…read morehelped me put in my credit card to pay the $18.00 for a carwash. No one prewashed the grill but the guy did start the machine. No soap came out of the machine. Pulled around to vacuum in 90 deg weather and the station I pulled up to didn't work. Will never pull back into a Zips.

5/9/26 12:02pm North Zips Roswell NM, users beware. I've been hesitant to use their services in the…read morepast, as the quality and upkeep of the site has gone downhill since it used to be Champion. This Zips North Main St Roswell NM location, has upon entry, broken credit card machines, having to wait for an attendant to swipe your card using apple tap on ipad, no paper receipt available, apparently it was also broken. Should have been an indicator, but I was patient and decided to anyway. Pulled in, not much attention to prescrub, machine started and advanced. My 2013 Jeep Sahara Unlimited got about halfway in, the upper rotating brush for the hood and windshield came down and immediately bounced and slammed the windshield twice shattering it. It felt like the tracks skipped as the jeep felt like it was being shook in all directions. Literally felt like a Final Destination scene. The jeep finally inched out but the wash was out of sequence. Devastated I snapped a photo before exiting to show the windshield smashed in the center like a butterfly across the entire thing. Needless to say, I wasn't happy. Pulled around to see the attendant to notify him and get an incident report. He pulled up the ipad, fumbled through a form, not very well it seemed as he asked me to repeat my information, email, phone, address, VIN, and took photos of my jeep. I thought OK they will be in contact and hopefully get this resolved expeditiously. I have not seen a follow up email of the claim ticket# or incident. So I did a follow up email online and submitted these same photos. I did receive an auto-response email stating the help ticket was received at 4:41pm through their Facebook (zipscarwash.com). As of today 5/11/26, I have not received any contact by their claims team by person or by phone call.

Hands down the best car wash in Roswell. They take a little time because they do a better job…read more Pricier than some others, but worth the money. I'll be back.

Best place in town to get your car clean. hand wash with…read morecare. if you want a full detail that can be done as well. Speak with GM - Tiffany.

The wait was worth it! 45 min total including wait on a Wed around 11:35. These guys are…read moremeticulous. Scrubbed everything even door jambs, & added armorall on tires for $2 extra. Automatic brushless wash. Hand dried & blow dried nooks & crannies. $25 ± tip as these guys worked fast & hard in the 101° heat.

both times guys didn't speak any English and I got the wrong wash and cheapest wash was 21 dollars…read more and the wait was to long.

For a woman travelling alone through New Mexico back home to Frisco, it was efficient, the lobby…read morewas clean, everyone was respectful, my truck was happily lubed and we were on our way back home to Cally. Thank you, Wakefield Express in Roswell.

Great friendly service every time. Great value compared to other oil service places. Also has car…read morewash

Very friendly staff who were very helpful. They prewash your car with hose and brush. Free vacuums…read more Did a great job.

both north an south zips suck, i get my cars washed when i go out of town or i use the galaxy car…read morewash north of town i had a coupon an took it in thinking i would get a good wash but nope same sorry spotted wash even paid theor ridiculous price 2 times with the same results hate to give bad reviews but being honest

I had the pleasure of finding this wonderful place today for a detailed car wash…read more Lenny and his team worked very hard to make sure our truck was detailed in every crevice inside and out. Lenny found a spot on the windshield that no one else could see and wiped both inside and out to make sure there wasn't any dirt/smear/smudge left. The real reason I took the truck there was to clean the weeks worth of bugs on the grill. Let me tell you, no place we've been to previously has ever been so thorough in cleaning. If you're looking for auto detail, tinting or any other assistance (as they say they would be open to helping out with any jobs you need), give these guys a call. I always support local and small business when I can, please do the same.

They damaged my husband's driver side door badly, told him to get it fixed and that they would…read morereimburse him for the cost, when the door was fixed over $1,000 in damages and then wasn't reachable for a good amount of time then finally responded with not willing to cover the cost of damage