Went in a few weeks ago for a small casket spray for a loved one's funeral and Tammy, the business…read moreowner, made us up a very nice arrangement that was very reasonably priced and beautiful. She was very helpful and compassionate in our time of bereavement.

Tammy, the owner of personal touch, was difficult to deal with. After having my home devastated by…read morea storm she refused to refund or give me store credit for a deposit of $255 that I gave her in March for a wedding scheduled in mid-May. I canceled six weeks in advance and she used no discretion. Ultimately I ask for my deposits' worth of flowers and she presented to me on May 16 two vases of flowers, which were very nice. As the business owner, I feel Tammy Should have use discretion and refunded my money due to unforeseen circumstances such as the flood that devastated our home. She did not feel the same. I would never recommend her. She stated she would sue me if I gave her a negative review.

My goodness if this isn't just the cutest little flower shop ever! I was in Tazewell to visit…read moresomeone's grave and I looked this place up. With no reviews or photos I didn't have much to go on but I thought it was worth a shot. First it's in a beautiful historic house that long ago was once the home and office to a local doctor ... there's even a plaque by the front door. When you walk in it's a beautiful foyer with a grand stair case. The foyer is filled with little decorative items for sale. To the right is one of the rooms which I guess you would consider the shop. The had lots of little trinkets for grave sites or flower arrangements/gifts available to choose from. The owner and her assistant were sitting down for a much needed lunch break as they had been slammed with so much funeral work that day but told my friend and I to make ourselves at home ... we looked around the shop and what looked like flower studio. They didn't really have anything on display and they usually don't take walk ins but they were more than happy to help me out. I gave the owner a general idea of what I was looking for and she made me the perfect, most beautiful bouquet of flowers. I should have gave her a price range because it was a little more than I had planned on spending but ultimately I thought it was so beautiful and definitely was worth the price. She even provided me a vase with a stand to place the flowers in at the grave site. This place does a wonderful job! What a great new local business!

This is a wonderful flower shop located in a gorgeous old home with a cozy hometown feel. The…read morearrangements that were custom made for our family were absolutely incredible. The service was amazing and the creative ideas from the florist made each arrangement even better than we could have imagined. We can not say enough about how pleased we were.

The best florist ever, you need to check them out. They do such a beautiful job and the staff is so…read morepleasant. Sometimes a florist is hard to find that suits you but look no further this is your florist

Super Super nice girl answered the phone I new from the start she was going to be able to help me…read moreout. She did an awesome job of giving me plenty of options to choose from compared to another florist in town that was terribly rude. Definitely recommend and definitely recommend.

John has a fantástic shop. Everything from floral arrangements, dish gardens, decorations, and…read moregifts give you so many choices to pick. He is so helpful and willing to personalize your choices.

I was in there on Saturday before Easter looking for a simple bundle of flowers for my…read moreGrandfather's burial site. I couldn't find any other business open who sold "simple" and John at Grayson Florist And Gifts certainly doesn't typically do "simple" the way I was thinking. John was terrifically gracious with my request and what he created (with a smile) on such short notice was above and beyond to say the least. I am now the favorite grandson (i'm ignoring that I happen to be the only grandson) and for that, I thank you, John. Seriously - his care and effort brightened the days of many.

I've used this florist a few times for delivery and their service is great and the flowers are…read morelovely!

With the fabulous new owner and storefront, this is THE only place I order flowers from. The owner,…read moreKaty, listens to what I wanted/flowers/color theme and stays within my budget and I'm blown away every time I go to pick up. They also last for weeks! My mother just received a gorgeous delivery for her 85th birthday today as well. Sorry to say, not from me but rather a family member out of state who went online looking and picked D'Rose on her own which speaks highly. Beautiful and unique arrangements that you know will arrive in full glory!

First time we have used the florist and it won't be the last. Owner, Julie, is FANTASTIC to work…read morewith. We had ordered flowers for friends for their new house and I had to change the date of delivery twice...Julie handled it all with a smile in her voice and a gorgeous delivery to our friends.

5 star for customer service! Just kind, wonderful people. Julie and everyone in the shop takes care…read moreof you like family.

Great customer service flowers very pretty and arranged very nicely. Flowers on time…read more Great customer service flowers very pretty and arranged very nicely. Flowers on time

This is the best business ever in the world I got my wife some of their flowers and now we are…read moregetting a new house because of it. Thank you guys so much

Innovative Occasions is my go-to shop anytime I need or simply want flowers, and they also offer…read morethe best coffee around. The owner and staff are both super helpful and friendly. The floral arrangements created here are elegant, unique and affordable. They always have just what I'm looking for, and if I'm in the mood for something a little different, all I have to do is tell them. They always exceed my expectations. Top notch!

From the owner: A full service florist and coffee bar.read more