The Negative: I was late to my appointment, and was treated…read morevery poorly by one of the receptionists, they have to train their customer service staff to treat their customers in a respectful, and kind way, sometimes the last thing you need is someone being rude to you while you are in need of help because your child is sick, compassion, kindness, respect, are things that businesses forget so very often, we are not the amount of $$ on a bill, we are people with feelings. Since this happened a few times I left and changed doctors. The Positive: the nurses and the doctors are very kind with the kids, and the doctors that I saw do a good job at throughly checking the child properly, they take their time, since they are specialized in children. I am thinking on giving this place another chance, hopefully I won't experience the rude receptionist again, the reason of trying it again, it's because I noticed how overwhelmed the general doctor that I transferred the kids to is, is a general practice so, I can definitely see the difference between how little time he has to examine the kids, compared to the pediatrician.

Frantic something is wrong with my three months year-old as a 1st time mother at 30yrs old, I…read moresought medical attention not knowing what, not knowing how. He suffered so bad from being gassy he screamed until an eye blood vessel popped. As my husband and I trying to do the tummy rubs and kicks to help my sweet boy because the doctors never helped. three times I asked about acid reflux until they finally said oh yeah he has acid reflex. Yeah I know I told you that 2 visits ago and I didn't go to medical school. He had a tongue and lip tie appointment that day which found out 4 months later he had a class 4 tongue tie and class 5 upper lip tie...that they and other doctors through novant, insisted he didn't have instead of placing him on a referral to someone who actually knows what they're talking about and specializes in it. Freaked me out told me I need to go to the hospital right away do not go to the tongue and lip tie appointment that was scheduled that day. (which I couldn't get again until he was eight months old so he suffered from three months to eight months years old with gas and whatever digestive systems problems til he grew out of it I guess...I still don't really know) I had gassy on multiple medical records. I had pooping green when he should've been pooping yellow because I was breast-feeding on record.. which means he wasn't absorbing nutrients correctly etc.) Anyways, I'm thinking my baby's dying just to send me to the hospital that concluded nothing and missed a blood test according to my new doctor...put me under investigation from three months until a month before his first birthday, I had to deal with Cps my husband had to take off work multiple times. And Now I have PTSD when it comes to taking my son to the doctor to get medical help when it comes to falling getting bumps and bruises etc because of these so-called professionals. I found a good doctor out in Cleveland. It's not part of this big branch. If you have real problems with your child run from this place as fast as you can. Coming from someone who served as a military police officer in the United States Army you do not want to trust these people with your child's livelihood or your mental health for that matter. Find a small town doctor that's not caught up in the political crap.

Dr Favaro seemed nice enough. I did however get the feeling the patients waiting were all very…read morequiet and unwell. Just sad. The staff also seemed to be a little rough. So we appreciated the 2nd opinion and opted to get a third. So never had treatment here.

Outstanding group of Doctors, nurses and Aides. I was sent over to their Randolph office first and…read morethen they opened the new South Charlotte Office which is huge and open. I have been seeing Dr Kaitlyn OKeefe who has been a calming lifesaver in my life. She talked to me in the first appointment with so much care and knowledge that it helped to calm me down from the scary diagnosis I had received. She has helped with big and little problems and celebrated with me over positive outcomes. Her knowledge is ever improving and she strives for the very newest and best care for her patients. The Lab and the Fusion Room has such caring and kind nurses. They do everything in their power to help you get through some hard times and make it easier for you. As you can tell I am very pleased with the care I have received at Oncology Specialists of Charlotte.

I recently had surgery at Lake Norman Surgery Center and everyone from the front desk staff, pre-op…read morenurses, and doctors involved were outstanding!!! Naturally I was nervous, as most people are before surgery, but the care and compassion from the staff made such a difference! I wish I remembered everyone's name, but I was so nervous, I don't. My Gyn physician, Dr. Grant Miller is wonderful, I have only been under his care for a short while but he has shown nothing but care for me as a patient. Being an RN myself, I naturally have high expectations on care being received, all my needs have been met ten fold!! Thank you again to all the staff.

Love this team of doctors and so do my children!Doctor Andrew and Doctor Brooke give excellent care…read moreand always go above and beyond for their patients.

Denied care over vaccine. Brought my daughter in for appendicitis. They never mentioned they ONLY…read moresee children FULLY vaccinated. Not on the phone when I made the appointment nor in the paperwork they provided when I arrived!! We were taken to an exam room, where the nurse asked if we were current on all vaccines and I said she wasn't. The nurse said the provider would not see us if she wasn't fully vaccinated. Then, she left and the front office came in to the exam room and asked us to leave. They escorted my 14 year old daughter out of the exam area!! No questions on why my daughter wasn't fully vaccinated nor care. If you want to have the opportunity to make these decisions for yourself, and don't want to have your child escorted out of the exam area for not being fully vaccinated to their liking - find another provider.

My husband and I moved to the area and are very picky with where we let our toddler go. We even…read moredebated keeping our daughter's pediatrician an hour away. We gave Stanly Peds a try and were very happy we did. The clinical staff is very nice each time we have been. Her provider takes her time and treats our daughter like it's her own. Our daughter is comfortable with her and actually lets her do all the checks without a fuss. We had to schedule a sick visit and were on the wait list. They called us within a couple hours and got her in the very next day! Love, love, love Dr. Kelly.

My entire family now uses Davidson Family Medicine. There is an ease of appointments due to the…read moreoffice hours. A willingness to refer to the appropriate specialist. A kindness and personal touch that is missed at many practices. (this was strongly demonstrated when my mother passed away. A phone call came the next day from my mother's primary to discuss what a lovely person she was and how she would be missed.) I have been a patient of this practice for 25 years.

Gave me the wrong address and did not pick up the phone when I called the office for help. They…read moreclaimed the address is their mailing address but the email does not indicate that at all. The address is right in there with the confirmation info. Missed my appointment window and they did not try to accommodate at all.

I went yo clinic not feeling great but symptoms were discounted snd pain level ignored. Told to…read moretake a Tylenol snd have a good day. I got poor level of service snd will not be using this facility in the future. I strongly do not recommend this as a medical facility.

i woke up sick...feeling pretty bad, tough to talk, had a little trouble breathing from a congested…read moretest...needed to see a doctor. most people need to see a doctor to get a diagnosis, to know what is wrong. this unique clinic demands you tell them what is wrong, ie diagnos it first, then they will see you. so, in order to get in here, you first have to go to a doctor, get a diagnosis so they can approve your reason for seeing them. it just kind of defeats the reason for going to a doctor. the person i talked to really lacked patience, and had exceptionally poor communication skills.

I've been a patient at Cotswold Family Medicine since I moved to Charlotte in 2003, and I can…read morehonestly say they've been consistently excellent for over 20 years. Dr. Taylor is absolutely amazing--knowledgeable, attentive, and truly cares about her patients. The entire staff reflects that same level of professionalism and kindness. You're always greeted warmly, and the office is clean, organized, and well-run. One thing I really appreciate is the efficiency--there's rarely a long wait, and they do their best to work you in when something comes up unexpectedly. That level of care and consideration goes a long way. I've also seen Dr. Anderson for sports medicine, and he was just as great--thorough, professional, and easy to talk to. Overall, this practice sets the standard for what a primary care office should be. If you're looking for a PCP in Charlotte, this is it. 10 out of 10--highly recommend.

I thought when they lost Dr. Ebe, I thought I was going to have to find another doctor. But I had…read morean appointment with Ellen Grear, and she is phenomenal. I will only see her now.