Up top: Know what you're getting into. Lake Geneva Cruise Line offers cruises that range everywhere…read morefrom one hour to three-and-a-half hours. I think one hour is probably my limit on a boat, but I was on a group trip that was planned without my input, and I ended up on a cruise that was 2.5 hours. And I didn't find that out until I was seated and we were about to set sail. OK! I was in a dilly of a pickle, but it all turned out fine in the end. But the last 1.5 hours could have not existed and I would have been fine, to be honest. The first 45 minutes of my cruise were action-packed, though! I took the U.S. Mailboat Tour, which took us around Lake Geneva to some of the mansions on the lake that had mailboxes at their docks. I guess mail is still delivered this way, and Lake Geneva is one of the only places in the United States that has this kind of mail delivery. It was fun to see the mail jumpers leap off of the boat and onto the docks to quickly put mail into the mailboxes, all while the boat is moving forward. The mail jumpers have no time to stop -- they have to keep it pushing in order to jump back on the boat! I only saw one person eat it during our cruise, which I think is good. You can sit on the boat deck, which gives you the best views, but it's hella windy, and depending on the weather, can be cold. There's also seating below, which is protected from the elements. There are two restrooms on board, as well as a bar. At first, when I entered the boat and saw the bar, I thought that was weird that there was a guy behind a counter slinging alcoholic drinks. But once I set sail on a 2.5-hour journey, I understood. You need a little something, sometimes. The U.S. Mailboat Tour is very cool and a great way to learn more about Lake Geneva. I do think it could have been 1.5 hours shorter, but I'm an editor, and I'm always looking for ways to tighten things up. I think if you are kid-free and have a little drink (or two) in your hand, then a 2.5-hour cruise might suit you more.

We did the Santa Cruise and loved it! They made us so magical for the kiddos. The little village…read moreyou can wait in prior to your boat ride was adorable and well put together. The service was amazing, super sweet employees. The Santa cruise was a perfect amount of time and the set ups across the lake were spectacular. The story that went along with each light set up was so cute! My daughter was so excited when Santa said her name was on the nice list. The only thing I wish I knew was the left side of the boat is the place to be... we were on the right side and our window was facing the middle of the dark lake.

The crew at Delavan Lake Boat Shed took great care of our boat during the off season, had the cover…read morerepaired, tuned up the motor and delivered to our slip as promised. The motor runs awesome. Looking forward to a great 2016 fishing/boating season. Our boat will winter at the Delavan Lake Boat Shed again.

From the owner: Delavan Lake Boat Shed, located in Delavan, WI, boasts 45 years of expertise in providing…read moretop-quality boat service and restoration. Specializing in old wooden boats while also taking on any job, their dedicated staff ensures each watercraft receives personalized care and attention. With a passion for preserving the unique character of every boat, Delavan Lake Boat Shed sets itself apart through its high standards, commitment to customer satisfaction, and a deep-rooted love for the craft of boat maintenance and restoration.

Great selection of boats but it's a kind of cartoonish "company town" because Gordy's seems to own…read morealmost every storefront on the block, and everything is emblazoned with their logo, including the Hummer H1s. They're really the only game in town, and this seems to leave them appearing kind of complacent.

This review is for a Tritoon boat rental for the week leading up to July 4th weekend. We rented…read morethe tritoon for half a day weeks in advance of our trip to Lake Geneva. Once we saw that rain was expected for the day we rented the boat, we were able to switch days seamlessly without issue. Check in the morning of was easy. Our friend (who is the most familiar with boating) drove the boat and received a quick tutorial and tour of the boat plus safety instruction. Once we hopped aboard, the boat was very clean and there were no issues at all with the boat. When it was time to dock the boat, the dockside workers guided us to dock, hopped on the boat and parked it for us. It was a terrific experience. Would rent again from this company.

We rented a pontoon boat for a 50th Birthday celebration. We requested a driver which was a perfect…read moreidea! We had the best day ever! Our driver John was awesome and gave us some Lake Geneva history too. I highly recommend Jerry's. From the time I booked until the end it was perfect. Amazing customer service! We will book with them again and recommend people too! Thanks!

We rented a jet ski from Jerry's for one hour last week. The price seemed to be standard within…read morethe area - $115 dollars per one hour or $90 per one half hour. The kids that checked us in at the desk, explained the regulations, and got us on the jet ski were all nice, but seemed very young. You must have a credit card that does not say debit or is not American Express to leave with them in case there are damages when you get back. Apparently there is also a Wisconsin law that you have to be born before 1/1/1989 to drive the jetski. Just a heads up.

Spoke with them on the phone. Simply inquired about boat rentals and the response I received is…read more"you would have had to call Wednesday" . The man was incredibly rude.

Owner was very open to reservation explaining everything, including either deposit back or credit…read moreif weather was questionable. Morning of reservation, it was said to be overcast and rainy. Plus there was a minor mechanical issue with boat. We had to come from an hour away and told him we were nervous about the weather. Owner said our call and again said he would give back money or credit it was my call. I called him 2 days later, reimbursement was no longer an option. We do not think we can go next year. Owner said he had others to go out later that evening. In addition, he wad still repairing boat at 1;15, which was 15 minutes after our reservation. That too made me nervous to ride a boat directly afyer a repair, no matter how minor Will not go back.

I would like to say thank you to the family at reeds. While…read moreyou made our family feel like family, it was a pleasure to meet and speak with jason owner and Kendall sales. Teresa thank you as well. The atmosphere was friendly and just a overall great experience. Thank you for taking you're time to show us everything we needed to know about the boat we purchased. I would highly recommend stopping in to have a look around . Thank you again. The woodall family.

You buy a boat from Reeds you better store it with them. If you store with someone else you have to…read moredeliver the boat to them for warranty service. For three years they would warranty service at my marina, which they visit frequently, now it's a $587 charge to pick up and deliver, for warranty service...great deal!

Wonderful time and experience! Dan and Trisha were wonderful guides and made the experience fun and…read moresafe!

They have this open year round! Well worth the price! You get to purchase all the pictures from the…read moreday for $26! This is definitely a must do when in Lake Geneva. We didn't do the high ropes as I thought I booked both but it was fine one active took 2 hrs so that was enough and we got our work out! It was quite warm out! Next time we are going to try the high ropes and going to stay 3 days. You will definitely not be disappointed! We will be back!

I wanted to try Stand Up Paddle Boarding (SUP) for about forever…read more The concierge at the Abbey gave me a coupon for a discount rental at nearby Fontana Paddle so I decided to finally give it a go. It was an excellent decision. Rates are reasonable. They fit you with a flotation vest, changing rooms are available and they have small lockers. You do not want to have your smartphone on you in the event you fall in the water on the lake. It is better to lock it up, IMO. The training overview was pretty detailed and there is a lot to remember and coordinate all at once. I liken it to riding a bike or driving a car. Once you learn it, you'll always have it and it becomes normal/natural, until then, you have to remember to switch hands, stay balanced, etc. I did go out too far from where they told me to stay, but that was unplanned. A little wind and then a boat sent me even further out which resulted in my instructor dude coming out on board to see if I was okay and if I could get back in on my own. Embarrassing, but also super cool because he gave me some on water tips that I somehow already had forgotten. Also, the further out you go, the more the wind affects you and there are more boats, so you can expend more energy on balancing rather than paddling enjoyably along. Once my guy knew I was okay and headed more in the right direction he went back and I went on to a very enjoyable experience. Prices are good. Staff is helpful. Get out early on summer weekends, too many boats on the lake will not make for a good SUP experience.

Perfectly located on the shore of Geneva Lake in Fontana. You can walk 20 feet to the lake to…read morelaunch. I have been in the store/shop countless times over the years. They have a huge selection of standup paddle boards, kayaks and accessories. I am actually wearing one of their shirts right now. Cool thing is, I just found out they sell ans rent snow shoes also. Being right on the lake, a hike on the lake path is something to behold anytime of year. A lot of my Rockford, IL friends kayak and have either friended them on facebook, visited the website or store itself. If you have any questions while you are there, which I always have plenty which I think some are kind of dumb, they are right there to answer them. I plan to take my family for lessons this Spring.

Excellent customer service. Patient, knowledgeable, and kind. Picked up a little hatchet and some…read moreexcellently priced sale items. Love this store

Had a great time kayaking on lake Monona. It was super easy…read moreto book & pay online. They sanitized the paddles and life vests and everything & it's easy to socially distance on the lake. Will definitely be renting from them again!

Do you like outdated high pressure sales tactics, grey moral areas, dealing with lawyers, and…read moregenerally wasting countless hours of your life? Then come on down to Munson Ski and Marine, where you too, can make the worse purchase of your life! I run a boat rental business in California, and we were recently looking to expand our business and purchase another boat. We finally found what looked like the perfect boat on Boat Trader from Munson Ski & Marine. We talked to Marc Biasco, one of the sales associate, over the phone and everything seemed to be perfect about the boat. So I told him I'll drive out to Illinois  over the next couple days, check out the boat, and if it looks good I'll buy it and drive it back. He then proceeds into talking me out of coming to see the boat (since it's so far away) and starts telling me about the "old lady" who's interested in buying the boat. I tell him that's fine, and to sell to the "old lady," even though I had my doubts the "old lady" existed. A couple days later I get a text message from Marc saying the "old lady" didn't end up buying the boat (surprise surprise) and they are willing to take some money off the price. At this point, I have already found another boat in Arizona, which is new and a little more expensive but is way closer to us. I tell Mark this and then he starts sending me long paragraph text messages about how I shouldn't buy the new boat, the brand is low quality, their boat is turnkey ready to go, and a high quality brand. I tell him no, I'm going with the new boat but thanks anyways. I then find out the new boat won't available for three more weeks, which is a problem for our company since the boating season here is so short and we would lose out on 3 weeks of rentals. I call Marc back and inquire if this boat is still available. He tells me it is, but now there's a "fireman" that's there right now and wants to buy the boat. Same selling tactic? Really? Long story short we negotiate the price down a little, arrange for expedited shipping at a premium cost through Uship and buy the boat. Three days later:  The boat arrives. The first thing that the guy who transported the boat says to me is that he had to tell Munson Ski and Marine to take some mussels off from the back of the boat so he could pass state inspection stations on the cross-country drive. BIG RED FLAG. I take the boat to our local inspection station, as required by law, and turns out there are Zebra mussels EVERYWHERE. These mussels are illegal in the whole state of California, dead or alive, and shouldn't even be crossing state lines. The boat gets immediately quarantined for a month and I have to start talking to our local game warden and other local agents about what I need to do to get the boat up to our state's standard. It turns out we will need to cut off the chimes on the side of the pontoons, clean them, unmount the motor, clean that whole mounting area, and the inside of the motor. I get quotes from local shops and they tell me it's going to be $10-20k to get all this done and even after all this, they aren't sure if it will be clean enough to launch in our lake. We reach out to Marc to ask him about last time the boat was in the water and what lake it came from, he says it hasn't been in the water since last fall and it was last in Lake Genova (a lake known for Zebra mussels). He says he reaching out to his boss, Matt Munson, and he should be in contact with me shortly. We get the phone call from Matt Munson, and told him what we learned about the boat he sold us.  Because the shipping company told the dealership about the mussels, Matt Munson was clearly aware of the condition of the boat and that this would be a problem for us in California. We told him that because he was negligent in advising us of a contamination, we wanted our money back. My business partner was kind enough to say we will eat the cost of shipping to California, Munson would just have to ship the boat back to Illinois and give us back our money, no hard feelings. Matt says he has to talk to his Dad about this and he will get back to us shortly. We don't hear anything else from him. I call multiple times over the next couple days and he doesn't reply. Eventually he writes me an email saying he checked with his lawyers and they did nothing wrong. They went to a lawyer first rather than working with us. In reaching out to our own legal counsel, we discovered that we did not have a solid enough case to pursue. That being said, this is morally reprehensible and this business should be held accountable for their shady dealings. We will be contacting the BBB and strongly recommend that other people go somewhere else for their boat purchases.

I just purchased a Mailbu boat from Mike Misch and I would not buy a boat from anyone else. He will…read morego to all lengths to fit you in the right boat in your price range. He is extremely professional and know his products. He actually skies and teaches as well so he understands which boat would best fit your needs. He really does his very best to make you happy and comfortable with your decision making process. He truly is an expert and has worked with Munson for 25 year plus. He is straightforward and super nice. I highly recommend him. Cindy L. Blue Spring Lake WI