I've had Blue Shield for nearly 3 years and so far they've been great. Excellent coverage,…read morephysicians, prescription meds...everything. HOWEVER... Their transportation is THE WORST!. Whenever I have to call to schedule transportation I want to put a bullet through my skull! Yesterday I was on hold for AN HOUR AND A HALF until I finally hung up. This morning I called at 6am and was on hold for 40min until finally hanging up. As I type this I've been on hold for 30min. It's RIDICULOUS! I'm only in my 50s but I feel for those that are older and with worse medical conditions. Nobody and I mean NOBODY should have to endure the wait times that Blue Shield makes patients endure simply to schedule transportation!! Either hire more representatives or allow people to call an automated system to request transportation...or allow us to do it online!! I'd give Blue Shield five stars for medical services but for Transportation I GIVE THEM ONE STAR!! *Follow up: I received a call from AMANDA at Blue Shield the same day offering her assistance. I informed her that shortly after writing my review I decided to call Transportation using the phone number on the back of the Member Card. By calling that number I was able to arrange for transportation immediately with ZERO problem in under 5 minutes. I also gave her the name and number of the company that I was under the impression were the central dispatch for Blue Shield, CallTheCar. It is through CallTheCar that I was experiencing the lengthy wait time to connect with a Blue Shield representative. So anyone with Blue Shield who needs to arrange transportation PLEASE call the Transportation number on your Blue Shield member card! Thank you AMANDA from Blue Shield for your EXCELLENT FOLLOW-UP and CUSTOMER SERVICE! FIVE STARS!!

Worst customer service I have ever experienced. Also the automated phone system is the most…read morefrustrating thing, it will just hang up on you and it is very difficult to get connected to an actual person.

Great customer service, knowledgeable agents, and excellent solutions! I wouldn't trust anyone else!read more

Good service and good staff and very friendly ,honest. Been with them for more than 20 years .read more

When I quit my job, I was most concerned about how to pay for health insurance coverage. At first,…read moreI thought I'd use COBRA to keep my employer's plan. But then I gave Jeana a call. She did some quick calculations and figured out that I qualified for MediCal -- which meant I'd pay $0 a month for healthcare coverage! Once I started doing freelance work, Jeana also helped me find an inexpensive Silver plan with a very low deductible. With Jeana's help, I've saved more than $2,000 in premium payments that I would have otherwise wasted on unnecessary coverage. And one more thing: Jeana is so patient and friendly. She answered all my questions along the way, and she was always available when I needed help!

Regency West Insurance is your one stop shop. Jeana made everything easy to understand, and helped…read moreme every step along the way. She is also very knowledgable on the ever changing laws, that I didn't need to try to decode anything myself. This made enrolling a breeze for me, and since I had her on my side, I know that I made the best decision for myself based on her expertise.

Two years ago, at the recommendation of a good friend , I used Ron Coyle, Insurance Agent with…read moreBridlewood Insurance Agency. I needed someone to assist me in finding the best medical insurance plan as I was preparing to retire. Ron was so knowledgeable in the industry, was able to explain the many different plans offered, and patiently discussed the benefits of each one as I weighed them out according to my personal needs. Tonight, we had Ron back in our home to walk my husband through the same process as he is planning to retire in January. It was like having an old friend sit at our dinning room table. Ron is so passionate about helping people and has always taken the time to answer any questions that we might have concerning our insurance. I would highly recommend Ron to anyone looking for an insurance broker, he is man who has strong values, moral convictions and integrity. It was a delight to have him in our home once again. Linda Urbina

I wouldn't recommend Bridlewood Ins at all. Fancy building and a lot of advertising coming through…read moreyour mailbox before it's time to get signed up for Medicare. Lisa Lopez was helping me and she has No VOICEMAIL, in fact none of the agents do! Rude receptionist , Beth, wants to know all business of why you are calling. I asked, so do I have to repeat myself to Lisa the agent. No I will let her know, well no she didn't. Lisa finally gets on phone with no hello she speaking fast talking about issue of why hadn't got Medicare yet when I just calling again to make that appointment with my husband so we could get a plan and understand what it was. Need to call back - NO VM no call from Lisa. She wants to text message everything and does this while I'm on road trip! Not the time enjoying vacation to Ritz Carlton and want to take in scenery. Call on 1/29/26 spoke to Peyton, who was very personable and said they were hoping to get VM soon. Gave him the AARP MEMBER # that I was told I needed to become member before we could obtain Medicare. Lisa on family leave, which is understandable and hoped everything will be ok. 1/30/26 3:45 pm spoke with Sarah pls call back and schedule appointment with Lisa Lopez on Monday. I call back and angry because received Medicare bill for $1,014. and we don't even know what we have. Our agent Lisa should have said why pay for coverage back to January when you aren't receiving it. Lisa had texted me again while we were painting the inside of our house text back please don't text! but she still wouldn't call on the phone!! Mgr Ciera said I didn't call? What? Called twice and Ciera suggested we go elsewhere and to call Boomers. As if I would go anywhere they suggested. May I suggest you visit Teague Ins if you can or they can come to you. Teague also did our employee health plans when we were business owners. Ria Johnson is awesome!

I turned 65 recently and needed guidance regarding my Medicare coverage. Mark came highly…read morerecommended by a friend, and I could not be happier. He is extremely knowledgeable, patient and eager to help me with any issues I face. I seriously don't know how anyone can work out the intricacies of Medicare without Mark's help!

If you are like me, you got bombarded with ads for Medicare insurance the beginning of the year you…read moreturned 65. I actually (foolishly) thought I could sort through it all on my own and I put it off. I picked Mark after watching his video on the website. Very happy with how it all turned out. He is very helpful and patient, no pressure and was available to answer every question I had or got the answer for me. I highly recommend working with him rather than trying to figure it out on your own!!

Navigating the health insurance market can be a very intimidating process for someone who isn't…read morefamiliar with the subject and terminology. Luckily I found Tim at SPF insurance to help me navigate the insurance market and find the right plan for me and my wife. Tim's expertise and clear dialect give him an unparalleled ability to easily explain the subtle nuances and variations within each insurance plan's terminology. Thank you Tim for making the process of finding health insurance so quick and painless.

Worked with Marc and had a terrible experience. Unprofessional, very poor communication, and I've…read morebeen waiting almost two weeks for a simple change of plan (I moved out of the area and need new coverage). He's also always late on our arranged calls, flaked on one of them altogether. Can't seem to get any of my contact info correct either, keeps emailing my wife all my info and now has the wrong zip code. What a waste of time.

My father has had the pleasure of working with Terri for several years now. He is always so…read moreimpressed with her knowledge and her wonderful support. At any given time she is responsive and supportive to his questions. The customer service from her and her team is beyond exceptional. We are very grateful for her.

My experience with Terri Yurek was fantastic! Every year I've had to struggle with finding a new…read moreMedicare plan because they all expired. This year I called Terri, and she proved the call to be the best decision I could have made. Her knowledge, professionalism, and friendly approach quickly guided me to a great plan that covers what I need, and provides benefits I've never had access to before. If you're looking for someone who genuinely cares, helps you make informed decisions, makes the process easy, and answers all your questions, I couldn't recommend Terri high enough!

I 1st spoke with Katherine of my urgent request of a Letter of Insurability I needed to be…read morequalified as a vendor for a govt. contract. Within less than a few hours, the Owner. Mike, was able to complete the letter by my submission deadline! I not only highly commend them but recommend their company, Fusco Orsini & Associates, to anyone for their insurance needs!

Brent is my guy. He is hands on deck, immediate response care you need for a small business. I…read morecannot say enough about the coverage I had or this agent. Loved it 10-stars to Brent

Daniels Insurance Agency recommended that I change my Medicare Supplement Plan from Plan F to Plan…read moreG to reduce my monthly premiums. A savings of about $110.00/month. They also researched other prescription drug company. I gave them a list of my medications, dosages & they recommended two companies at a significant monthly savings. Excellent insurance agency. Knowledgeable, friendly & polite. I strongly recommend Daniels Agency for all of your insurance requirements. Great team: Father & Daughter!! Alan B. - Costa Mesa, CA

I have received terrific service from this Insurance agency over the years and could not be happier…read morewith how they have assisted me in making decisions related to my health coverage. The staff is friendly, professional, as well as knowledgeable about the intricacies of the health insurance industry. I could not be more pleased with the services from them. Dr. Gregg Michel

Jessica is not just doing her job, she's doing it systematically that we don't need to worry about…read moreanything and all our concerns /questions were answered with confidence.

From the owner: At Simply Health Life Insurance, we pride ourselves on having the best caring agent. As a Licensed…read moreAgent/Broker Jessica can walk you through what Medicare is, the different parts of Medicare, and what your options are for supplemental insurance to take care of costs that Medicare doesn't cover. By going through the items that are important to you - who are your doctors, do you have specific health concerns you are dealing with, what prescription medications you are taking, do you travel or live in different areas of the state or country, etc. - our Agents can help educate you on all the various plans that are available so that you can confidently make the choice of the most appropriate plan to meet your needs and budget. And because the agent is compensated by the insurance company, our services are offered at no cost to you. Why struggle with trying to weave your way through the complicated Medicare maze, when you could work with an agent for life. When you sign up for a plan, this becomes is the beginning of your relationship. You can count on your agent to keep in touch with you, assist with customer service issues and billing questions, get information on other services you may need, and much more.