How this company ever received a 2.2 rating, I can't imagine. Must be friends of ther owner posting. I brought in my tablet with a cracked front glass and received a quote from Steve of just over $100. They said it would be ready in 10 days. 1st promised delivery. That sounded fair. I checked with them after 9 days and was told that my model tablet would not allow just the glass to be replaced and that I would have to buy the glass with the digitizer, another $100. They said that part would be in the next day and the tablet would be complete two days after that, #2 promised delivery. I stopped by to pick up my tablet and got a song and dance about the MLK holiday and they got the wrong part. They said they would order the right part and it would ready that Friday. 3rd promised delivery. I told them to order it next day air as I was leaving to return home from Florida the next week. I spoke with three differant people from this store, JJ, the Manager, being one of them, and none knew what the other was doing. I called many times with no answer, left multiple messages and never received a call back. I stopped by again to remind them that I was leaving soon, only to get another story about the part being on the way and was due in that week and if it didn't come in, they would take the parts out of another table to put in mine. Yeah. right. They said it would be complete on Thursday, two days before I was to leave. 4th promised delivery. I stopped in Thursday to pick up my tablet and it wasn't ready again. As I was waiting for them the track the parts, another customer came in complaining with basically the same story waiting for his wife's Apple Watch. The tablet was completed the evening before my flight and when I went to pick it up, they said the credit card machine wasn't working and I had to run to an ATM to get cash. I was without my tablet most of my vacation with no apologies or anything close to appropriate customer service. Sorry for the long story but a long story short... DON'T EVERY USE GADGETS PLUS. Take your repair to someone else, anyone else. read more