Grew up in Zanesville now live in NYC. Used to love shopping here for the small town charm and…read morecustomer service. Just returned and this will be my last time patronizing EB. Terrible attitudes with all three POS transactions. I was with my mother trying to enjoy a day of shopping and found nothing enjoyable about the experience except the time with her.

I had a great customer service experience yesterday, 05/17/23, at this location. We had left some…read moreitems on hold to be picked up on Monday, I called and asked the store to extend their hold which they willingly did. I went on Wed (yesterday) to finally pick up the items and one of the items was missing. The description I had was extremely generic and I had a general idea from where it was originally picked up. Amber (one of the staff members), was soo nice in trying to help me sift through the clearance section to try to find it. Upon my request, she even went in the back to see if it was still on hold (the other person could've missed it) .. and she found it!!! She said it was fallen on a different shelf. The item wasn't even worth much, but it was the effort and true customer service that I was impressed with!!! There was no frustration on anyone's face or in their voice. With stores continuing to be understaffed and work load continuing to increase, I'm impressed that kohls is able to maintain professionalism in dealing with their customers and a special shout-out to Amber who was willing to go on a wild goose hunt to find one item for me!! THANK YOU!!

Nice clean store Thanks…read more Well organized and stocked store. We were able to find what we wanted to purchase

I love this store and the customer service is really good. However, the bathrooms are almost always…read morereally gross. It's so bad I try to avoid it if possible. Today there was once again, no toilet paper and it seemed like it hadn't been cleaned in weeks and had lots of unmentionables on the toilet seats. I wouldn't leave a review outside of it is like this ALL the time. There are lots of items to buy

This location of TJ Maxx recently moved into the Colony Square Mall and I was eager to visit while…read morevisiting Zanesville this past weekend. It was Mother's Day and the one thing my mama wanted to do was browse through her favorite store. You can enter from the parking lot facing Maple Ave. or you can venture through the mall to the internal entrance... whichever floats your boat. The space is roughly the same size as the older location and it has everything any true maxxinista wants when visiting the store. It's also pretty clean and the staff was nice and friendly in every department. I especially loved the new carts. I absolutely hate walking through stores like this with a crappy cart. During this trip I found a beautiful pot in the home and garden section as well as a lovely tie die summer dress. I'll need to hem the dress but I couldn't pass it up for twenty bucks. Both items were reasonably priced, winning! This TJ Maxx has a great selection of designer handbags, perfume and hair and body products, shoes, clothing (women, men, and children), luggage, kitchenware, stuff for your bathroom, etc. I would certainly recommend you visit this store. I know I'll be back along with just about every member of my family. Do I miss the old location, yes. Will I get over it? Definitely!

Reasonable quality and quantity of T-shirt's, sweatshirts, hats and sweat ware apparel. Staff nice…read moreand assisted us if we had any questions. The establishment was clean . Prices reasonable.

Great selection of T-shirts at excellent prices, with a few other related clothing items available…read moreas well. Clean facility with helpful employees, one of which even gave us some travel and sightseeing tips.

I bought a needoh nice cube squishy from here and it was clearly a fake. If you want a real needoh…read moredon't come here

From the owner: This is a consignment shop that carries New & Like New clothing & accessories. I carry Boutique…read moreitems as well Ladies, Men, & Kids

Despite being named after a man, this is a women's clothing store. They have everything from…read moresweaters, cute tops, and jeans to shoes, and various other accessories. In a city like Zanesville with limited shopping options, this is definitely a spot to check out if you're on the north end and needing to browse for a few things. The style of clothing they offer here isn't 100% my vibe but every now and then I find something I have to have. There's plenty of parking and it's located near other shopping options like Kohl's, Hobby lobby, Petsmart, etc. Heck, there's even a Starbucks nearby and it's only a few minutes from the Colony Square Mall.

Clean store, very courteous employees. Even with sales though the prices are high. The dressing…read morerooms (from what I can tell) are clean and well maintained. Pretty soothing, contemporary music and overall pleasant atmosphere. The sales people are not overly pushy which is a plus as well. Would have gotten 5 stars if not for the prices.

This location of VS is just about the only business that has been able to survive inside the Colony…read moreSquare Mall. Seriously, it's been there since at least 2002, which is when I moved to Zanesville as a teenager. Although, I am surprised it's still around. It's currently tucked between Bath and Body Works and TJ Maxx, directly across from the food court. The big windows and pink signage is easy to see. Just like in every Victoria Secret on the planet, it's very hard to miss... especially if you're looking for it. Once you walk through the wide entrance, you'll likely be greeted by someone folding underwear, lost in conversation with another employee. This is good if you want to be left alone to shop, but not so good when you're left standing at the checkout, trying to flag someone down so you can pay and be on your way. The store is kept relatively organized, but depending on the time of year, you may arrive to find it in shambles. Also, depending on what you're looking for, you may be able to find it easily or you may be out of luck. This place definitely doesn't have something for everyone and honestly... VS needs to get it together. You don't carry a size XL in your most basic af panties and your XL is comparable to everyone else's size M. I stopped buying bras here forever ago and if it wasn't for their super dope sales (like 10 pairs of underwear for $35, score!), I wouldn't be here at all. I'd really like to see VS step into 2019 by offering sizes for the everyday woman. Until then, I imagine this store will continue to stay put in the mall, but I doubt the experience gets any better.

I ordered online from JCPENNEY, loved it! Great Experience! Will definitely continue to shop there!read more

This is a nice JCPenney store. The staff was nice. They anchor the mall. The prices seemed kind of…read morehigh to me. However that was just me. I gave this 5 stars because there was nothing bad about this store itself.