I am sure it was the time of the year and day that made this such a nightmare to find a parking…read morespot. It was tax free weekend, unbeknown to us, that made it even more crowded that we expected. They had some folks "attempting" to direct traffic, not sure where they found them or if anyone had instructed them on how to do this job because it was chaos from the minute we pulled into the area. The prices were not impressive at any of the stores we visited. Disney was typically priced for any of their stores, Old Navy had better sales at our local store than the outlet, Toys R Us was a joke, Janie and Jack had a few good buys, shoe stores didn't impress us either. We had 2 younger children with us that were getting hot and very bored. I wish there had been a few more spots to sit and chill for them. Nike and Abercrombie had some decent buys. Overall, not worth the hassle trying to find a place to park, the stores were overly crowded, merchandise on the floors and not enough people working to keep the check outs moving at a decent pace. I love shopping here every other time I have been here so it must have been the time of the year that made it so underwhelming and yet overwhelming at the same time.

If you still have money left after visiting Gatlinburg and Dollywood, then Tanger Outlets is the…read moreplace to go. Every outlet store imaginable is in this outlet mall. Disney, Victoria Secrets, Lululemon, Clarks and the list goes on. The parking lot was full during our visit, but stores did not seem crowded. The mall is laid out in small strip mall segments so you have to cross a lot of traffic to work your way from store to store. It's difficult to move the car around because the lots are full. I was glad I had my "driver". The mall is clean with a Southern vibe. I saw one restaurant. I did not see mall maps to help me locate stores. Prices were pretty good in the stores that I entered. I bought a few things that I wasn't expecting to purchase.

Don't care if ur disabled n can barley walk then they can't put prices on anything didn't see 1…read moresighn tht said a price. Then they say closing in 10 mins and it was only 2 or 3 mins and we got rushed outta the store they said the done shut register down. They may have clothes tht say 2x but they not true size

I like this big lots store. Lots of good deals. I mainly…read morecome in here for the bear creek soup mixes. They are so good and very cheap in here compared to other stores. Very organized store. Nice looking furniture for a very cheap price.

The Incredible Christmas Place truly lives up to its name. Still riding our Smokey Mountains…read morevacation high (last month), this stop was a non-negotiable--holiday cheer practically spills out from the front yard. It's especially great for families: the outdoor decor doubles as a photo op and there's a small play area to keep kids entertained while adults browse. Inside feels like stepping into a Christmas multiverse, with themed sections that sparks endless decorating ideas. Every corner is packed with ornaments, decor, and collectibles--Harry Potter, Disney, Peanuts, The Grinch, and more--ready for the holidays. Fair warning: prices lean toward the pricey side. We loved a lot of things but left empty-handed. That said, even without buying, it's worth an hour or more just to soak it all in. If you're visiting the area, this place is a must. It's not just a store--it's a full-on Christmas experience

This place is huge and has so many adorable finds!!! I love it! It will definitely get you in the…read moreholiday spirit and inspire your decorating! So much variety, prices seem a bit high, but overall a friendly, high energy, beautiful store. You will fill like a child in a Hallmark Christmas movie here with the holiday vibes. MUST experience this! They even have a whole area devoted to lights, Christmas villages, and more. You can buy this really cool fake snow here that looks more realistic than any fake snow I have seen. Such a fun place for all ages! Grab your coca or favorite holiday drink of choice and come enjoy.

The bakery has baked our family's birthday cakes and cupcakes for years. Dependable, fresh, and…read moreeasy to pick up.

When I shop I like to self check-out so that I may bag groceries in the order that I will put them…read moreaway when I get home. In midsummer Food City turned all of their self check-out lines to 15 items or less, thereby dismissing any customer with large orders that prefers to self check-out. Some of the registers to 15 or less items seems reasonable, but all of them? I emailed Corporate and heard nothing so I began doing all of my large purchases at Kroger and Walmart. On several occasions I would go into Food City and see dirty animals in the grocery cart. I find this practice to be unacceptable, especially knowing that the dirtiest part of the animal is where my fresh fruits and vegetables will be. On my last visit, while in the check-out line, I asked an employee to get the Manager. She asked "why". I told her that the dog behind her should not be in the grocery cart. She turned around and looked at the dog and said, "it's a service dog (it was not) and you have no reason to be concerned, so you just need to mind your own business". Again, I made a request for a Manager. When the Manager arrived I told him that the dog in the cart should not be there. As the Manager was approaching the customer with the dog, the employee leaned into my face and said, "I don't know why you are getting involved in this, it's none of your business, you are just causing trouble for people and you need to just leave these people alone". I told her to "shut up"! She started yelling, "You can't tell me to shut up". The Manager turned around and told her to stop acting that way and she started yelling at him and saying "she told me to shut up and she can't tell me to shut up". I looked at both of them and said, "I'm done with Food City" and started walking out. The employee yelled after me, "I'm glad you're done, we don't want people like you here". Let's not forget that Food City has a big sign when you enter the store that says: NO PETS ALLOWED! I emailed Corporate. Have I heard from Food City? No I have not.

My daughter, granddaughter and I went here to today and found many cute items. We had at least 4…read moreitems in our hands when my granddaughter (who is 3 years old) picked up a squishy toy. With a toddler, shopping in downtown Gatlinburg, you can imagine that their ability to ride and be patient especially with a new toy in hand is pretty low. She was taking the wrapper off of her toy when the incredibly hateful, snooty sales clerk came around the corner and very rudely said "you haven't paid for that ". We put our other items back on the shelf, paid for the squishy and left. I understand they may experience some theft issues but there is a right way and a wrong way to handle things and I feel that was incredibly wrong. You can't automatically assume the worst in people and talk down to people when you are operating a business based on sales.

I visited the store in September of this year. I found a cute pair of earrings and bought them…read more Nice quality. BUT I was billed a surcharge for using my credit card. I was not told this. I called the store and the manager told me the sign was posted. I am sure it was, but a verbal confirmation that I understood their policy would have been quick and helpful.

Absolutely a MUST SEE stop. We could have easily spent a half a day here and we basically did…read more They have a big parking lot- easy to get to. It's so well priced, skip all the other junk souvenir shops and come here. The meeting of the live bears for just a couple bucks was amazing. They look well taken care of, and the kids loved it. The bears loved the apples you can feed. The arcade was a hit! The staff was soo friendly. This is a must see. I'm serious. Next to it is the gem mining which was top tier and really well priced and good value. Then next to that is this cute photo op / selfie area. (Free) I think it was called Bigfoot's country barn. You can literally stay parked at the three bears and just walk a few steps to see both. Very very cool!!!

This spot has a little bit of EVERYTHING. Including the most helpful marketing team member named…read moreShawn. He saw bestie & I around back taking a pic of her Jeep and of her and he offered to take a pic for us. He was so generous and kind, definitely an asset to Three Bears. I'd give him a raise if I was his boss just based on our parking lot interaction with him. Bestie & I found Jeep gear for both of our Jeeps, I found porch decorations & Christmas items. A trip worthy of stopping in. Prices were reasonable as well.