I have been once and probably will never return. I walked around for a long time and no-one came…read moreand asked if they could help. I finally found someone but they were brusk and didn't care what I needed. Very off hand. Also the set up is unusual and hard to find items I wanted to look at.

I dropped in here for the first time (enter in through the back of the building) and found a very…read morebusy group of people putting together flower arrangements probably for the Christmas Season. My visit today brought me there to get a flower arrangement made for a friend Just getting home from a stay in the hospital. I find flowers can cheer a person up when there not feeling there best. A very amiable and talented young lady put together a beautiful bouquet of fresh flowers. I am most impressed with this business and will return.

From the owner: We specialize in fresh floral arrangements. Let us put that…read morespecial touch to your occasion. Our knowledgeable staff will help you put together a stunning bouquet. We also do outdoor urns for all the seasons! Corporate events, weddings, sympathy flowers, fruit and gift baskets and anniversary flowers. We Can Arrange It!

I've been looking all over for a particular item for my partners b'day next month. Stock is out…read moreevery where. Home hardware searched there data base, found exactly what I wanted "on sale" and ordered it from the warehouse. I got a call back 2 days later to tell me it had arrived in the store. I went over next day paid for it and brought it home. I can't say enough about the exemplary service at this store. It's always a pleasure interacting with staff here.

Bought a Napoleon Prestige BBQ at this store August 16, 2023. We like to buy Canadian if we can…read moreand we know Napoleon is a good product. The store even put it together for us which was great. This BBQ works great, it is at our cottage, and it has not been used that much. When we went to change our propane tank in July 2025, we noticed the doors that open there are lined with a hard plastic. This plastic is all melting. None of our other BBQ's had plastic inside these doors. We did not notice it as we had not needed to change our propane tank. We reached out to the store and they said that since it is past a year, we need to contact Napoleon - which we did try to do. Spent over an hour on two tries to get through to customer service. Then tried on line with no response. My husband called the Aurora store and spoke with the BBQ person - they then submitted our claim. That was August 6 - no word back yet. Not very happy. We thought shopping at a local Canadian store and buying a Canadian BBQ would be the best. But not happy. I have some good pictures of the melting doors if anyone wants to see them. We would like metal doors for this BBQ. We have been looking at BBQ's now when we are out and they all have metal doors - just like our old BBQ's.

It's interesting that Caruso & Company is listed as a "florist" -- to be honest I always forget…read moreabout the flowers because the gifts and home décor are so amazing here. At first glance you think it's just a small shop, but there are several rooms and two floors full of unique items: lovely stylish home décor and really fun gift items. Just remembering off the top of my head: there are candles, wall hangings, furnishings, lamps, mailboxes, flower pots, ornaments, pillows, clocks, gourmet food items, kitchen utensils and gadgets, door mats, wind chimes, gift boxes and scarves. There are also greeting cards that you won't see anywhere else. And probably a bazillion things I don't even remember. When I want something "different" for my home or a special gift, I head to Caruso's. Everything is a bit more upscale than the things you'll find in the chain stores. Oh yes, and they have a full florist service, too. ;-) If you happen to be in Aurora, it's worth taking time to browse Caruso & Company.

If you want to be accused of stealing and watched like a hawk through mirrors then I highly…read morerecommend this establishment. After a man who was suffering from early male pattern baldness accused my friend and I of stealing an unremarkable wooden knickknack, he continued to aggressively follow us throughout the store and even went as far as to watch us through mirrors. You guys aren't that important.

Highly recommend this florist. The owner is a gifted floral artist who listens carefully to ideas…read moreand to budget. She and her team designed and created flowers for our son's wedding, and everyone wanted to take the centrepieces home! Thank you to Luda Flower Salon for making a special day even more beautiful.

This was my first time ordering flowers from Luda Flower Salon and I am very pleased by their…read moreflower designs and customer service. They are very helpful and pleasant answering the phone. The designer over the phone made sure to take all the informations I needed for ordering the flowers correctly. She was very patient and respectful while taking my order. The result of the flowers was spectacular and amazing. The flowers looked exactly how I've ordered them. I highly recommend this flower salon. Thank you

Beautiful arrangements prepared on a very short timeline. Responsive and friendly services. The…read morecentrepieces were lovely and exactly what we wanted!

Outstanding customer service…read more Outstanding product. Of course the arrangement I picked from their website contained flowers which were not yet seasonally available so I gave him creative liberty. I wish I had a picture to post because the feedback I received from the recipient was that the arrangement was stunning!! I will definitely use this florist again without hesitation.

Always helpful! Excellent work! Rocko is great! Easy to work with. Best upholstery in this area!read more

Needed 2 high back chair cushions re-filled with new foam. Spoke with Rocko who explained the…read moredifferent types of material available and showed me a sample. The job was done excellent and I'd use this business to do any other work I need done.