I called Climate Experts to fix a cracked PVC pipe on the outlet side of my water softener filter…read more The repair involved exposing and replacing a roughly 2-foot section of pipe (3/4" to 2"), and it completely resolved the issue with my water softener system. The technician was friendly and knew what he was doing; he worked efficiently and had it sorted without any hassle. My only real note is on price: the repair was on the expensive side for what it was. That said, the work was done right, and the problem was fixed, which ultimately matters most. Overall a solid experience, and I'd consider them again for future plumbing needs.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

My son was told he needed a new AC by some big AC company. I saw a recommendation for Scott's on…read moreNextdoor. I wanted an estimate because the big co wanted about 12 grand! I called Scott. He sounded very open and honest but also very professional and smart. He was kind enough to go out to see my son's system on a weekend about 2 hours after my call. Long story short, he does a thorough, and I mean taking apart the insides thorough analysis, diagnosis and proceeds to FIX IT! He fixed it! 130.00 fix! The big company said his valves were leaking. No, not. Scott didn't see valves leaking. So for now my son is enjoying the cold air in his home. When his system goes, we will no doubt ask Scott's Heat and Air!! We trust him!! Highly recommend Scott's Heat and Air!! Maria aka Gina Richi

I've had several issues with my A/C and lost trust in the company that sold and installed it (they…read morechanged ownership). Scott was recommended to us by a friend and now he's the only one I would call for HVAC. He's honest and knows his business. We highly recommend him.

Top tier! Van…read moreEddies....took care of me and my home. White glove treatment all the way. The same day I called they showed up with parts for almost everything that could have been wrong. Unfortunately it turned out to be a bigger job than I had first thought. So the next day they were out here and did a total AC system replacement in one day. No call backs. No errors. No over charges....just complete satisfaction. I whole heartily endorse Van Eddie's AC and give them 5 stars.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

The first repairman that came out was rather quick in diagnosing the repair; he changed the…read morecapacitor and the cool air only lasted 24 hours. The next repairman, Frank M., was VERY thorough. He spent hours carefully checking the outdoor unit, the indoor a/c closet, thermostat and breakers. He determined the unit needed a new fan motor. Kudos for being very patient & meticulous.

Told repairs would be made. Took off work three separate times and still the AC was broken and the…read moreparts were either wrong or stated supplier didn't have the part. Finally the parts arrived. took two hours to install. No big deal and was ok with the length however at the end I'm told a 11yr old unit may only have a year left to it because the original installer left fluid in my lines AGAIN 11yrs ago. No garment work would be right. No warranty on there work. Understand not on parts but at least say you'll cover any leaks if they occur! AC started back up at 78 and ran until mid night reaching 92degrees. Finally after two days the temp is down. Unit cooled fine before the repairs and needed a valve replaced. Asked to speak with management same day or in the morning and no call back!

I initially had some concerns as most of these reviews were from California so I was hoping Yelp…read morehadn't screwed up and mixed up some reviews between different companies. Fortunately this is the same company. Greg and his wife are California refugees that have finally seen the light. :-) Greg provides good old fashioned service that's so hard to come by these days. He will actually trouble shoot the problem instead of just replacing the whole unit thus, being much more cost effective. His response time was excellent and I couldn't reasonably ask for better. Again, something hard to find in today's workforce. My previous HVAC guys were either friends of mine (which moved away) or friends of friends or friends sons. All of which were OK but not extremely confidence inspiring. I feel much better about OC Breeze so I think I found my new HVAC guy.

On time. Quick diagnosis. Quick repair. Fair price. Greg…read morewas pleasant to work with. Explained everything so I could understand the issues. Gave recommendations to prevent reoccurring.

I had a slab leak. Chris came out on Thursday afternoon and made sure before he left that I had…read morewater. I have dealt with a lot of home repairs and contractors. Chris was very professional and kind. He took the time to explain everything he was doing to me. I would recommend American Air to anyone who asked because of the concern and care that Chris showed to me. 100% Satisfied! DG

We just had a tune-up with Mike and he was so helpful! We appreciated Bruno calling us to remind us…read moreabout our pledge member tune-up! That pledge membership is the way to go!

The AC unit at my home was working well, but I wanted a local HVAC company I could trust for…read moreroutine maintenance and any future repairs. Thoroughbred Heating & Air was recommended to me through Yelp, and they were very responsive. Their pricing was fair, and they were able to schedule my maintenance for the very next day. Johnny was knowledgeable and professional. He took photos of every part of the HVAC system they inspected, explained what they found, and pointed out signs to watch for if anything starts to go wrong in the future. I appreciated that they weren't trying to sell me services I didn't need. They simply said they'd check in next year for my annual maintenance unless I needed them sooner. I highly recommend Thoroughbred Heating & Air.

These guys really know what they're doing! They were quick they were efficient! And it was at the…read moreright price too. If you need some work on your air-conditioning or heating, these are the guys to call.

Had them come out to replace my central ac unit. they tried to scam my 84 year old grandfather into…read morebuying a 15 grand unit when we needed a unit half the size. once i talked to the service rep he settled with me on the correct unit. When he had my grandfather fill out the loan info, the technician asked me to cosign so i obliged. well, he fudged the paperwork quite a lot as the loan was in only my name, and had prices and interest way higher than discussed (i did not find out til 3 months after). The work was done and all was well, for a day. as the unit did not cool the house at all! the thermostat was set to 78 and the house was 90+. They sent out a tech who did god knows what and when he left the unit was pouring water into the garage. another tech came out and just wrapped the leak in foam tubing rather than fixing it. Then finally a third tech came and fixed the leak for real. Once i learned the tech messed up all the loan papers (or lied about it all to us) i tried to call and reach a manager. instead, the tech called me and hurled insults at me about how i was wrong and hes "Not some d*mn crook". After 6 calls i finally reached the manager who said "idk what to tell you its out of our hands" and hung up. 0/10 absolutely miserable people to work with.

We used Dial Duron for a variety of small home plumbing services in June and July last year at our…read morehome in Melbourne, FL. They appeared to have good online and local reviews. The main work involved installing a water heater expansion tank and repiping it to code. In the process, he questioned the reason for a 1/2 inch copper line from the water heater going up into the attic above that he could not fully explain, visualize and follow, so he recommended cutting and capping it. I trusted his advice (I'm not a plumber). The invoice for the water heater work was $411.20. A few days later, we notice we no longer had any hot water going to our home's addition and bathroom on the far end of the house but no problem with the cold water flow. At that point we decided to get a second opinion and hired our previous plumbers from another company in September. After being initially puzzled, they finally diagnosed the problem: the Dial Duron plumber had cut and capped the hot water line to the home's addition! In addition, it was leaking. All this required another visit to repair and repipe the hot water line. The total cost to fix the problems caused by Dial Duron was $1060.21 + $692.92 = $1753.13. That plus the initial "repair" that caused the problem totaled $2164.33. Despite three attempts to contact them via certified for a refund or at least an explanation or apology, NO RESPONSE. No calls, no texts, no letters. This was also reported directly on their website. And, we still get texts reminding us to schedule our next maintenance visit. I STRONGLY RECOMMEND THIS COMPANY BE AVOIDED AT ALL COSTS!!

Franco came after hours and in the dark was able to figure out what was wrong, fix the problem and…read moreget us back up and running. We still need a new unit but he has us thinking with cool heads on next steps.

Very disappointed with our experience with Brevard Cooling & Heating. They had serviced and…read moreinspected our HVAC system approximately a month earlier, and we were told everything was fine and there were no issues. No mold or growth was mentioned to us at that time. When the system later stopped working, we opened the unit ourselves and discovered significant growth inside. We then scheduled another appointment specifically to get a quote for complete HVAC replacement. We were never told in advance that there would be an $85 service-call fee. The system was not turned on or serviced during that replacement-quote visit, which even their own invoice states, and the $85 charge was only disclosed after the visit was over. We formally disputed the charge, called the company multiple times, and never received a return call. After we disputed the charge with our credit-card company, we were told the $85 balance would be sent to collections. They have still not communicated with us despite our repeated calls and messages. We have filed complaints with the appropriate agencies. Based on our experience, I strongly recommend getting all fees and the purpose of any appointment confirmed in writing before scheduling with this company.

The team at Chilly Billy were the first to respond to my project request on Yelp and gave us the…read morebest price and service out of the other 3 vendors we quoted. We had a full HVAC upgrade and replaced the condenser, cooling unit, vent plates, and duct work. The team started in the morning around 9am or so and finished at about 6pm - for all of the work they had to do and having to access the cooling unit in a tight space in the attic, they accomplished a lot in a day's work. So far, we're very happy with the results and love the parts and service warranty they provide. Everyone was very kind and professional. Highly recommend.

My AC unit stopped working on Saturday. I'd used Frank Gay before and had their maintenance plan,…read moreso I called them. To Frank Gay's credit, they came out quickly and determined that the capacitor had blown. I was relieved because it was an older unit. However, the service tech insisted that my machine needed to be replaced. He said it was in critical condition and showed me the readout. He said it was over-amping and wouldn't last two months. Fortunately, they had a "special" going on for new units. Sounded like a sales pitch so I took a picture of the readout he showed me and uploaded it to ChatGPT. It said not to trust those numbers because they were way off and it looked like the probes were reversed. ChatGPT encouraged me to call someone else. So I did. Chilly Billy's came out today - two days later. The AC guy was named Nas - very easy to talk to and smart. He ran the same tests and determined that while my unit is pretty old - it's working fine. The numbers were well within manufacturer guidelines. They said they would not recommend replacing the unit. So, I learned I can't trust Frank Gay. I cancelled my maintenance membership and found a new HVAC company in Chilly Billy. I'm uploading the photos. One is Frank Gay. The other is Chilly Billy two days later. Trust is a big deal.