This health centre contains three different practices in one. While the doctors are nice and…read morefriendly, I have a few issues with it in regards to the waiting times they have for appointments. It has, in the past, taken me over a week to get an appointment, which is particularly ridiculous especially if you are ill. However, having said that, if you are in need of an emergency appointment they will try their hardest to see you that day. Nevertheless, I have never waited under 15 minutes to see the actual doctor each time I am in there, which makes it a slightly more stressful and frustrating visit. Hopefully the new practice will be a bit more efficient.

I was a student at St Andrews for 5 years. During that time I had several occasions to use the…read morehealth center and there was only one doctor that was every helpful, the others that I saw just seemed to palm me off and gave the impression as a student I was wasting their time. The waiting time for appointments was very long due to the number of people they support but frequently the appointments over ran and it was not unusual to still be sitting 40 mins after your appointment time. When I left St Andrews they also lost my notes which was quite annoying too. All in all one of the poorest health centers I have been too.

my experience with Dr Copp is always one of professionalism, in depth knowledge and focussed…read moreattention. My health is very important to me and I feel it is important to him too.

From the owner: First class private healthcare in Edinburgh, City Centreread more

This is probably one of the best GP surgerys in Edinburgh. I have worked in a lot of them and this…read moreis the nicest one. Each GP is very good and very attentive and the reception staff are 'second to none'. Cant be praised highly enough. Pleasant atmosphere and waiting room also

It's difficult to rate a GP Practice as there are so many different facets to the service you can…read moreinteract with. What most people are concerned with I imagine is actually getting an appointment so let me break it down. Appointments - I'm not going to pretend it's easy. 8.30am the lines open for that days appointment and semi-urgent appointments for the next few days. Prepare for the engaged tone! There aren't many! It's the same if you require a call back from the GP too. If your appointment isn't classed as an emergency you're looking at a wait of anywhere between two to six weeks... Nurse services - pretty good and reliable. Appointments come out when you expect them too and results are either on time or earlier. Midwife services - excellent. As with the nursing services above. Most appointments are at the MPCC but scans are at Roodlands in Haddington or at the Royal dependent on how simple or complex your pregnancy is. Health team - hmmm...good and bad experiences. It took several months to get my child seen when we moved into the area. Given his age at the time we should have been within two weeks. They also missed his immunisations by a few months! The office staff seemed incompetent. That problem looks to have been solved second time around of dealing with them... Staff - pretty good. If you call during peak times...I would expect a ray of sunshine to beam through the phone but if you're pleasant with them you can expect the same in return. The GPs themselves are a mixed bag but I wouldn't expect anything else really. There are a couple that are incredibly diligent and others that are willing to give you your allotted time and that's it. All in all not a bad practice. I've experienced worse.

I have found this practice to be the very best I have ever been in - and I'm in my 60's and have…read moremoved around a bit. They are so obliging, professional and willing to go the extra mile for you, i can honestly say I have never had the good fortune to be in a practice before. Five stars to all the team. Katie Wood

Registering here was slightly complicated, with unhelpful reception staff. The GP I saw was nice,…read morefriendly and professional though. It's relatively close to the city centre so handy if you live around there.

Superb place. Always polite. Appointments more or less accommodated. Doctors great.read more

It is practically impossible to see a doctor, when you phone to make an appointment you are told to…read morephone back at 8.30am to make an appointment. When you phone back at 8.30am all you get is an engaged tone. When you finally manage to get through you are told there are no more appointments left that day. So you ask how do I make an appointment to see a doctor - phone back at 8.30am tomorrow. It's Groundhog Day. It is apparently possible to make an appointment for two weeks away, by which time you are probable better or dead. I've no idea how good the doctors are as I can't see one to form an opinion.

You might remember this West End Clinic to be on Station Street in Edinburgh and the offices to be…read morefound in an old Georgian building. The interior was cozy enough, but definitely needed an overhaul in regards to equipment and a sterile impression. I'm happy to say that the offices now have moved to a new location opposite the road into a very modern building, specifically designed and built for the purpose of being a practical environment to serve it's client base. ALL equipment and interior is new. What I like about the place is the space. The waiting room is massive, airy and bright , compared to others I saw and the receptionists are very friendly, in person and on the phone. You also have the self service check in option. The toilets and facilities appear to very clean. In the beginning you needed to make an appointment in advance and most likely you had to call early in the morning, so that they could allocate a free spot to you. Nowadays, they introduced a walk in option in the morning, which runs from 8-10 am. You should arrive before 10 and check in. A doctor will be allocated to you. I believe that there are about 5 main partners/ doctors and a few nurses who help and take appointments for minor inconveniences. A community psychiatric nurse is also available, as well as Family Planning, community midwife and Phlebotomists. Consultation is by Appointment: 7.30-8.30 Wed &Fri. 8.30-11.00 and 2.30-5.30. House calls are possible, but shall be avoided. They take on new patients, who live within their postcode area. Appointments are about 10min long. The location is near to Haymarket!

This NHS surgery has changed a lot over the years, and it moved to this location almost 2 years…read moreago. The practice consists of 5 reletively young GP's and runs numerous health clinics; diabetes, hypertension, well woman, cervical screening and asthma. They have a great repeat prescription service which allows you to fill out a form online and even specify the chemist that you want to collect your drugs from. It does now also have a commercial side which provides health services for travellers. Free to NHS are vaccinations for Hepatitis A, Typhoid, Diptheria, Tetnus and Polio. All other services have fees payable for services from the Adventure Tourism Travel Health Clinic. Fees are payable for Hepatitus B, Meningitis and MMR vaccines.

very detached and unacceptable attitude and treatment from a new doctor who said she could not help…read moreme as she was only a registrar. I went there for help with a distressing painful problem ongoing which has been highly emotive. having had little sleep because of the painful and distressing condition which should have garnered some sympathy at least, I was accused of being aggressive! unbelievable when she was actually sitting there with a bad attitude which was actually passive aggressive and it was she who was upsetting me in fact. what a complete and total waste of my time it turned out to be.

Dr Darroch is my doctor and part of the Wellwynd Practice. Wellwynd is one of the busiest doctors…read morepractices in Airdrie. There are usually approx five or six doctors in practice and same again in nurses. They provide an excellent service. You are guaranteed an emergency appointment within 48hrs but is usually same day and if you just need to speak to someone they have telephone consultations. If you need to see the nurse no appointment is needed and you don't have to wait long to see her. They have also started evening appointments for people with 9-5 jobs who normally find it difficult to see a doctor. Reception staff are also really good and I find myself really lucky to have such a good doctor's practice on my doorstep.