The BEST carpet cleaners I have ever used! They did a great job and very thorough! Thank you!read more

WOW. SUPERY DUPERY! informative and the team really delivers heads above the rest…read more Love the Family business and this is the one to use for my Orientals and Kerastans. Thank you thank you and thank you! Jane

Fast & professional. Troy was great, he saved an area rug that I was ready to get rid of.read more

After a long time I finally got the air duct cleaning scheduled. Called yesterday afternoon and got…read morean appointment for this morning. The techs were punctual, courteous and professional. The cost was very appropriate. Very pleased with this company and their service.

Recently experienced a water line issue resulting from dishwasher, quick response from this team…read more Thank you to the best and most responsive company for making my worries go away. Shere' was quick to respond on a whim and certainly had a crew here to get my issue cleaned up and dried out. I was so thankful that returning from a long work trip, I had them to rely on. Everyone was courteous, owner, Clint, followed up to ensure my needs were taken care of and that the awesome guys did as needed. Phillip, Keith and others also treated me and my issues so quickly and responsive. Way to go Steamatic, I am so appreciative of how fantastic you all were in todays world! I highly recommend this company and their team if you have any water issues, they will be my first contact for anything in the future along with value to my business needs that has and can occur!

First off, thank you to Lori (customer service personnel on the phone), Phillip Shelton who has…read morebeen out since my initial consult on Sep 29, and Leo Aveiro who done an AMAZING job on my duct cleaning!!! They were all awesome people to work with. However, today is October 13, and I was called about an hour before them coming out, yet again, to FINISH, the job that was initiated Oct 4th. Because of another job, I was the customer who was called multiple times by Lori, who I say again was extremely apologetic and tried to make me a satisfied customer, to cancel the date previously scheduled. It appears the boss/manager SHERI does not care in the treatment of her customers and did not even offer to speak to me not even ONCE. I think I spoke with Lori over 8-10 times, or more, where she was trying to make things work. I have a family and a career that I had to continuously schedule around, request off, and did SHERI get on the line once, NOPE! She does not care that I'm losing money, wasting time, and quite frankly extremely upset with the customer service she promotes as a team leader. Shame on you! Again, thank you to all the guys who conducted work here at my home, and to Lori who had to call me when she literally was like, "NO, NOT HER AGAIN!!" Thank you SHERI for not even considering an apology and denying the discount request Lori came to you with. That is truly bad customer service, especially for someone who has fought very hard for the country. #VETERAN

They arrive on time and did a quality job cleaning carpets. Rugs didn't take long to dry because…read morethey removed most of the moisture.

I had a great experience with Palmetto Carpet today. My toilet overflowed and the water soaked…read morebrand new carpet that was installed last month! Bill was able to get to my house the same day I called and did an excellent cleanup job. Thank you!

We've used them twice. Their technicians have been polite and professional and do their job well…read more The carpets come out clean and the heavy traffic areas are attended to thoroughly. That being said, not happy with the fact that two days after they provided the cleaning, this company appeared at the Greenville Home Show and offered a large discount for the service I paid full price. It would have been nice if they let us know a promotion was forthcoming but nope. Their representative at the show blew us off claiming there was nothing that could be done, phone center's in Atlanta etc.., I had even asked when making the appointment if any promotions were available and was told none were. Guess I'll have to ask in the future if I use this company again if they're planning to be at a home show soon.

Area rug taken to clean. Brought back with same spots. Took the rug back a second time. Came back…read morewith a foul odor. The delivery guys said to contact the franchise, which I did and was told " no promises made., good luck. I at least wanted a partial refund. Stopped replying.

I had an emergency and they responded quickly and were able to do the work 1st thing the following…read moreday during a holiday weekend. I will definitely be using them again.

Affordable Restoration Services did an amazing job taking care of the mold and mildew in my…read morebathroom. I started to have black mold up my walls and they were quick and efficiently took care of the issue and the results were amazing. I will definitely recommend them every time!

Fantastic carpet service. I highly recommend and will be using again going forward. Prompt reply…read moreand extremely considerate and careful. By far the best I have ever experienced.

Casey did an incredible job cleaning my couches. Very professional, excellent communication and top…read morenotch quality. I'll definitely be using him for future projects. Highly recommend

Seth was to come at noon on Monday. He called and said to make it 2. At 2, he texted he would be…read morehere in 35 minutes. At 3:15, I called to cancel. Seth said that he could come Wednesday at 1:00 and be on time or the service was free. It is now 3:30 on Wednesday. He did not show up or call. I had two days screwed up due to Chem Dry and would not allow them in my home going forward, free or otherwise. Seth responded that he texted me and then showed up at 1 pm. Making a big deal out of the "sky bell" camera. He must have gone to the wrong address because I was ready to head out with my dog and kept opening the front door to check for his vehicle since there was no knock or doorbell ring.. As mentioned, I left at 1:20 pm and Seth did not come prior to my leaving. A phone call would have helped, as I was I'm the area and could have returned. I don't regularly check texts.

I can't say enough about the stellar professionalism and elite quality of Seth and CDGC!!!" As a…read moreformer owner of multiple businesses in upstate NY, I've seen my share of carpet and upholstery care and maintenance outfits... but that was BEFORE I had my Chem Dry experience!! Thank you , Seth, for conferring a whole new life upon my area rugs and two rooms worth of priceless furniture! I'm only giving you five stars because there's no place to give you SIX STARS!!!

My house suffered damaged from a water leak that developed while I was gone from home for a few…read moredays. After contacting my insurance company, they contacted Rainbow Restoration. There was a team out later that day. They accessed the all the damage and explained there process. I got the ok from my insurance and Rainbow proceeded drying out my house. Jordan Woodruff took the lead with a team of workers. I was very impressed by their knowledge and actions. I felt more than comfortable with their work. They did a great job of removing the damaged materials while being careful of the house that wasn't damaged. I feel very comfortable that my house is dry and free of mold. I would highly recommend Rainbow Restoration for any mitigation work that is needed. Sincerely, Mark Sidlinger

My entire house was damaged with smoke, the week before Christmas. Opted to stay in during…read moreChristmas & deal with it. Without a firm start date they called on Monday morning, ready to start. I had 4 hours to pack & find a hotel for a quoted 3 week job that turned into 6 weeks. Moved back home before they were finished, because I am an older female alone. My bed was in place. MY CHIEF complaint with Rainbow is their lack of communication. I contracted with them to pack out, store, clean, paint, unpack & clean. On the most part, they did good. Their employees were hardworking & personable. They misplaced some of my belonging & brought me things that didn't belong to me. Nothing that couldn't be replaced. They compensated me for items . I feel they should have cleaned my floors and removed all the paint from my hardwood floors. Make sure you take many photos of your damage & your belongings. Never having an insurance claim in my house after being a homeowner for more than 50 years, didn't know what to expect to do. I am a professional business person and know that communication is the most important & success of a satisfactory contract. Farm Bureau of SC is my insurance company, they pretty much gave them full range to take care of me & my house, which is a great insurance company. After all these words...Communication is my chief complaint and the fact they didn't finish the job completely in quoted amount of time. The fact I contacted Rainbow International to do the complete job...painting was the worse.