Very bad customer service. I want order a cake for the day. I know it is the last minute to buy a birthday cake, at first, when they said they can do today, I really feel good and appreciated. At the beginning they were good, and they told me there is a missing part of the decoration for the cake, I said ok, because I know I am very late for this order, we fixed almost everything, when we talk about what we will write on the cake, they said they can only put a chocolate plate and write some simple words, I asked them if they can write the order as I want, their attitude changed, they said, we don't do customized cake, we can give you a paper card, you can write as you want, then threatened me, do you want to order the cake? you can go anywhere you want...
Anyway, it's my daughter's 18's birthday, the very happy day got ruined by this bad customer service. read more