They do a great job. I take my Porsche 911 there and feel comfortable leaving it with them.read more

Overall, I would say the service met 80% of my expectations…read more I went with the $45 Luxury Wash (totaling $53 after adding an $8 tip). The best part was that they fully removed the bird droppings from the car's surface and made the tires look fresh and new again. The dust on the front dashboard was mostly cleaned, though a bit was still visible. The two front center storage compartments--the space right under the cup holders--weren't cleaned well. I wasn't sure if they were missed simply because they're not in a very noticeable spot. 總體而言，服務水準八成滿意。 我選擇45美金（含八塊小費總計53美金）的豪華清洗套餐。 鈑金表面大量鳥糞污漬全清除，以及輪胎塵土髒污清除後煥然一新，是最值得肯定的加分項。 前座儀表板灰塵皆清除，但仍有微量灰塵肉眼可見。 兩個前座中央置物處，就是前方中央放兩杯飲料下方空間，沒清乾淨，不知是否因不起眼角落被忽視的緣故。

Stopped in with my son to get his car washed after a vacation. Mike and Anthony were fantastic…read more They walked us through the membership program and even helped with some items needed while we fine tuned the interior and exterior details. You guys went above and beyond. His car looks great. Thanks again- we'll be back!

This is the worst Fast5Xpress location that I've been to…read more The layout/location of this place is terrible and it's hard to access from the opposite side of the street. What's even worse is that once you're done with your car wash, it's impossible to circle back around to get a round 2 wash if you need another one because you're literally forced to exit onto the main road, which won't let you back into the entry driveway. The entrance is also super short. Good luck not getting blocked by cars when there's congestion... leaving you to fight opposite traffic to get in. They also don't seem to care at all who has a membership and who doesn't. The non-member line seems to allow more people through quickly than the membership line. What's the whole point of a membership? Service is extremely inconsistent. I've had some attendants spray with pre wash before, but some who haven't. I've had some tape down my rear wiper; some haven't. I'm just glad that my wiper hasn't been ripped off yet.

I used to love this spot. It was the only place I felt like was a good price and decent wash but, I…read morejust went recently and for a $45 'hand wash' -- I expected a little more than what I got :/ There's still so much dust on the dash. I can see where they went in and wiped down certain things in the interior but, it was done fast and sloppy. More importantly, I have a 4 year old who constantly kicks the back of my seat and I at least expected them to wipe down the back of my seat but it still looks the same. Lastly, a total mishap but they almost gave my car away to someone else!! Lol. Luckily the guy caught on and realized it wasn't his car and didn't drive off but, what's the point of having tickets when they don't even check if you have the correct number?? Still tipped $10. I was surprised they didn't even offer a free car wash for the mistake. I'm just super disappointed and unfortunately, I don't think I'll go back (especially this not being the first time in recent months of these same issues).

Paid $42 + tip for a premium car wash and am left with water spots and a not completely dry car…read more Expected more from a full service wash. I could have gotten this quality of a job from a drive through car wash.

Under new ownership and you can tell. Andrew was awesome. You can tell they care unlike old owners…read more Amazing service. Definitely will be going back

Awful. 50.00 bucks of nonsense. Never again. Used to be…read moregreat. The streaks on my windows when she n hits them are awful. Dash corners are awful. Just don't go. They are friendly and kind however don't give two sh1ts about your car.

There are tons of options in the OC to get your car washed. But I find it hard to find trustworthy…read morepeople to hand my keys over with full trust knowing I'll get my truck back without any issues, even better than expected. Premier 7 is THE place. It's worth every penny you spend. Not only do they do a thorough job inside and out, the service is top tier. When you pull in, you're most likely going to be greeted by Angel. Hard to miss that smile! There are so many options and packages to choose from, Angel makes sure I choose the right one each time. Never pressures me to spend more than I need to. Top notch. The waiting area has A/C and plenty of seating for everyone waiting (it's a pretty busy place, for good reason!). Also some tables outside with umbrellas. Lots of drinks and snacks to tempt you as well while you wait. Overall, this is the place to get your car taken care of. Easy access right off PCH, great customer service, and your car will always come out looking brand new. Highly recommend!

We always make the drive from Aliso Viejo to come here to get our Tesla washed. Last week, we drove…read moreall the way here and arrived about 30 minutes before closing, only to be told they were no longer accepting cars. After sitting in traffic and making the long drive after a full day of work, it was really disappointing to be turned away during the posted business hours. Either the hours of service aren't accurate, or they need to be updated to reflect the actual time they stop accepting cars. Definitely frustrating and a big disappointment, especially after making the trip specifically to come here.

Awesome staff. Very approachable with such a warm inviting greeting as you walk in and a great…read moreselection of snacks.

I take my Tesla every week. The staff there is friendly and helpful quick affordable brushless…read moreclean.... Not a detail.

Found CA coast detail on Yelp because my other detailer moved further away…read more Mark was quick to respond and competent. Good pricing and was flexible with costs as I only needed exterior wash on my ceramic coated Audi. I have an older crv that needs a wet vac too so I'll most likely be using them again. We'll see how it goes and will update review accordingly. Seems like I'll be using them moving forward

For the price they do a decent job. They are considerably cheaper than most other detail shops, but…read morethe work reflects that. I got an interior and exterior detail and the seats did not seem to be shampooed well, there was wax residue left on the inside of my windows and minor things that just didn't seem to be wiped down thoroughly. Without looking too hard it's a good clean, but I've gotten details in the past and they've left my car looking brand new. This was more just like a good car wash. If your car is already pretty clean I would use them, but otherwise I don't think it was a true detail.

We've come here probably 3 times now for car detailing. This last time I wanted to make sure I gave…read morean overdue review! I am blown away by how incredible my car looks after this detail! The exterior was completely covered in pollen and had built-up dirt that made the paint look dull. The inside was even more challenging between pet hair, everyday mess, and food spills. I honestly wasn't sure some of it would come out, but they took their time and cleaned every little area so thoroughly. The difference is unbelievable. The exterior is spotless and shiny, and the interior looks, feels, and smells completely refreshed. You can tell Vic/his team paid attention to the details instead of rushing through the job. Even the small areas that are usually overlooked were left incredibly clean. My neighbor sees my car almost every day, and when they saw it afterward, they genuinely thought I had bought a brand-new car! That alone says everything about the quality of their work. The price was also extremely reasonable, especially considering how much time, effort, and attention clearly went into it. I do hope it remains that way as I will keep coming back for its affordability combined with great service. I've attached photos. If your car needs some serious love, I highly recommend trusting them with it!

Absolutely amazing service! I'm extremely happy with the results. They did a very professional job,…read moreand my car came out incredibly clean it honestly looks fantastic. The quality of the work is excellent, especially for such a reasonable price. Everything from start to finish was great. I highly recommend this place and will definitely recommend them to my friends and family. From now on, this is the only place I'll be bringing all of my cars for washing and detailing. I'll absolutely be back. Thank you for the great work!

I always love car wash drive-thru's cuz i just hate washing the car myself. So this is so…read moreconvenient and always so affordable. However I do remember when it used to be only $5 back in the day so when i went here I was shocked since I haven't been to one of these places in a long time. But I still think it's worth the convenience and the fact that it's so fast. I don't have time or energy to wash my car by hand, hahaa.

I'm canceling my membership because of how this situation was handled…read more I've been a Fast5 Xpress Car Wash member for almost 10 years. After a decade of paying for this service, I expected that when a legitimate concern came up, it would at least be handled professionally and followed through to a conclusion. Unfortunately, that was not my experience at the Costa Mesa location. I went through this car wash, and the following day I noticed a crack in the upper portion of my windshield. I contacted the location and spoke with the manager, Cynthia. She asked me to bring the vehicle in so the damage could be documented. I did exactly that. The vehicle was inspected and an official incident report was completed that specifically lists the incident as "Cracked windshield." I was then told that I would receive a phone call regarding the matter. That call never came. After waiting approximately a week, I contacted the location myself. Rather than receiving an update, I was told I needed to bring the vehicle back again. This was confusing considering I had already made a trip specifically to show them the damage, had an incident report completed, and had been told someone would contact me. Unfortunately, shortly afterward my vehicle experienced an unrelated transmission failure and was undrivable for approximately a month while I waited for the necessary repairs. Once the vehicle was operational again, I returned to the car wash as requested. Cynthia was not there, so I spoke with another employee. Once again, I was told that I would receive a phone call. Once again, nobody called. This is now the second time after a month. At this point, my frustration is less about whether Fast5 ultimately accepts or denies responsibility and more about the complete lack of follow-through. If the company believes it isn't responsible, then tell me that. If the incident requires investigation, then investigate it and communicate the result. What isn't acceptable is asking a customer to make multiple trips, documenting the damage on an incident report, repeatedly promising a follow-up, and then simply not responding at all. The photos attached to this review document the windshield damage from multiple angles, including close-ups from inside and outside the vehicle. I've also included photos from the car wash itself and the incident report completed by the location documenting the cracked windshield. I normally used the Fullerton location, where I originally signed up, and I remained a customer for roughly 10 years. That's what makes this especially disappointing. Fast5 isn't losing a decade-long customer simply because there was a dispute over a windshield. They're losing a decade-long customer because when something went wrong, nobody could be bothered to give that customer an answer. After approximately 10 years of membership, I'm canceling. And based on my experience, if you notice damage after using this location, take pictures immediately, document everything, keep copies of the paperwork, and don't assume that filing an incident report means someone will actually follow up with you.

Decent car wash for the price. Usually get deluxe. Dislike that my tires don't actually get clean…read more Enjoy the unlimited vacuum and air hose. Can be packed sometimes. Miss some spots sometimes but it's automatic so my expectations aren't high. Wish the wax was more even and it dried the car better.

This place used to sell car wash coupon books for a little discount since prepaying, but not…read moreanymore. No advantage to giving them all your money up front. Also today their air blowers barely worked. It would not reach the back of my car without stopping. Both sides. No air! No cinks in either of the curly hoses. Do I have to do the front of my car, then reverse by car into the parking spot to air dry the back of my car? Been going here for a few years, but it's been awhile since I have been and the quality has really deteriorated yet the car wash price went higher?