As a single woman homeowner I'm pretty used to being ripped off, so it's no surprise it was no different with Keith.
First he said he was coming in the morning on a Tuesday, did not show up. Called me about 1pm to see if he missed the appointment, which apparently was my fault for not calling him to remind him.
He gave me a slightly better price than another quote I got, and other reviews were good so I decided to hire him anyways with the understanding he would do the same work, which included fixing a corner where I had some rotted wood as well as power washing the gutters.
Not only did the work begin two weeks before I expected, but not everything was done that I was told would be.
I had to repeatedly ask about the rotted wood in the corner, which was never fixed, and Keith acted like it was not a big deal and that the temporary fix I had done meant it was "already fixed."
When I brought up the gutters not being power washed he told me that I should do it. So now I will have to clean all the junk they scraped off my roof into the gutters myself.
Despite being told I could call him anytime, I'm not sure what the point would be unless I wanted to be condescended to and lied to more.
**Update: When confronted by my father, Keith proceeded to call me a liar. Where I would get the idea on my own of the gutters being power washed I am not sure, and I certainly would have hired another contractor if I had known that the wood rot would not be fixed as it was the whole reason I started having my roof looked at.
Supposedly, I will have somebody looking into the wood rot in 2 weeks, at which time Keith will try to extract more money from me... read more
