Needed service over holidays. Told them I would get them the shot record on Monday. Gave the shot record on Monday and then received a reply that I was too late, they were all filled up. When I said I was disappointed she stated, "I am not afraid of a negative review. I already have to turn people away all the time, because I am full.
Negative reviews usually just reflect on the person giving them, not the person receiving them and not taking any responsibility for their own lack of action." Keep in mind I did respond, and she did NOT say this was going to be given away, just gave it away after we locked in the dropoff time and pickup time. Completely rude and dismissive as if this is all my fault.....if you go here just remember your pets will be treated the same and you have been warned. read more