I would like to share how White House Furniture impressed me and satisfied my dream. I called…read moreafter I found them as I foraged the web looking for a unique fabric store. The receptionist was courteous, and I vaguely remember her connecting me to Daniella who came to the front area when she called her. Before that I wandered through that showroom admiring the display of fine and interesting furniture and the overall ambiance. I was totally taken in. Daniella arrived smiling graciously and very matter-of-factly welcomed me into the fabric area. OMG! The array of samples, the tones, colors, variety and quantity. I am still surprised and proud that I walked out there with a decision. The end product rocks! Let me tell you why. Daniella is an expert at what she does. LISTENING to what I described as my need and interest. That is the skill of a professional. It must be understood that I was in fabric heaven and had to choose my robe, one prettier than the other. All I can say is Daniella had her head on in spite of my euphoria. I can go on but suffice it to say It was a moment at the fabric beach. The process of ordering/supplier contact was handled by my trusty designer. My take home orders were to take the materials with my cushions and pillows when they arrive to my upholsterer. Daniella's art of cording by size and effect also helped make the final project what was beyond my expectation. My home is a sweeter more beautiful living space than before. Daniella even understood and supported my idea to add motif planning with tiling that sealed my decor. I regret not paying her separately. .... And I did not overspend!!!!!

We ordered 2 Hancock and Moore leather sofas from White House Furniture and it was a great…read moreexperience. Tom was wonderful to deal with, he made the entire process of selecting and ordering the furniture very easy. The men from White House that delivered the furniture were very careful and pleasant. I would highly recommend this furniture store.

Oh my goodness, I can't rave about this place enough! The…read moremattress and pillows my husband purchased from Shovlin are the absolute best. We vacation at 5-star hotels that have mattresses that can't compare! Dani, who took care of us, was awesome! We were able to try a variety of mattresses to see which one we liked best. Over time my back issues improved significantly. (And even when we go away, I bounce back quickly). Oh, and our diva kitty -- the master of the house -- loves the mattress too. He's not allowed to sleep with us in the evening, but he's on that mattress every day for his "cat nap." LOL! Thank you Dani!

The mattress I bought form Shovlin is the best mattress I've ever had. I also love the fact that I…read moresupported a local business!

Garden State massage chairs is run by a gentleman who loves his work !!!The service is amazing, He…read moregets back to you right away, and the owner is kind and funny. The selection was amazing and he wasn't a hard sell, and very funny! for me he made me feel comfortable and that I was making a good decision. I love my chair and had no regrets but when I had to move the chair from one location to another, I thought I was going to have a hard time but Favio came with his van, took it apart and moved it to the other location without any problems.. he's a funny storyteller, and reduced my anxiety and made the whole experience fun instead of stressful!.. the cost to move the chair, take it apart and put it back together was more than fair.. and he reminded me he was a phone call away.. It's hard to get customer service like that anywhere anymore.!! so thank you, Favio and everyone should go out and get a massage chair from this owner because he's worth your time and the chairs are amazing!!

I recently visited OTA-Englewood in search of a massage chair. I was cheerfully greeted by Joseph…read moreChung. Joseph spent quite some time showing me the different levels and nuances of various massage chairs. He was patient, very knowledgeable and did not try to sell me hard. Being in sales, a hard sell is an instant turnoff to me. I thought about the various chairs I was shown over the weekend and went back the following Tuesday to discuss the pricing. Joseph went above and beyond to make me happy. My new chair was delivered, set-up where I wanted and is absolutely wonderful. Thank you Joseph, a job well done from a satisfied customer!

Purchased my sons furniture from here last year (2011), a Broyhill set. It was a few days late, no…read morebig deal as I was still painting his room. This year we purchased my daughters set, a Legacy Classic set. We were approved for financing for 12 months no interest. They said the set would take about 2 1/2 weeks, which today is that day. I called and they said it hadn't arrived and would call the manufacturer and call me back. Now, I know this stuff is shipped from the Carolina's, so I'm not holding them to the exact day. However, I should be kept in the loop. Now, the part that's the kicker: I found the exact set and Raymour & Flaniggan. They wanted $800 MORE for the same set. I'm not going into a review of R&F, however, that's ridiculous. After getting my price from Michael, I told him he was $800 cheaper and he stated certain pieces he carries he can sell less the R&F, and some pieces he sells higher, depends on how often he does business with them. Makes sense and that's fair. I'm glad we chose to go here again. How could you be upset at saving $800.00? If anything changes with me not being in the loop of the delivery date, I will re-post. **Update 2/23/13*** Called on Thur, 2/14 for an update. Was told the manufacturer was out of stock on a few items (really?) and it wouldn't be shipping until 2/15 or 2/19 because of the holiday, and should be here by 2/22 the latest. Here we are, 2/23 and was not told it wouldn't be here until late next week. This happened when we ordered my sons furniture and the MAIN reason I went back is because he was $800 cheaper and I'd rather spend my money at a mom & pop business. **Update 2/27/13** Received the bedroom set today and couldn't be happier. My daughter LOVES her big girl bed. The pieces all arrived with no damage and assembled on site by the delivery men. We couldn't be happier with the product. **Update 3/7/13** Received a pleasant phone call today from Michael (the owner) regarding my review on Yelp. He wanted to know about my experience after reading this review. I explained to him my gripe with the order was mainly with the shipping/delivery date. He kindly explained to me that they have really no control over when the manufacturer ships the merchandise and the date provided is just an estimate. I proceeded to explain that I was aware of this but that my issue was no follow up phone call about the expected delay. He agreed and stated he understood my opinion. I stated to him that at the end of the day, my wife and I were extremely happy with the price and the furniture itself. I informed him I would definitely come back in the future. The whole phone call lasted approximately 15 minutes. So, with that said, I decided to edit my review for the following reasons: -I get the whole delay thing. Even though this was MY order and I was waiting on the delivery, I get the business aspect where they probably have dozens of orders going on simultaneously. To call vendors each day on the whereabouts of merchandise is probably next to impossible. -The fact that Michael took the time to call me about this review tells me a few things: He cares about his business. Two, he takes the time to investigate what others are reviewing about his business. Three, he cares enough to call a reviewer to make things right and better any future experiences. Overall, I believe this reaction is what this site is all about. I wish more merchants reviewed this site and took action they way Michael did. A very positive experience and again, I would definitely go back. For that, I am adding an additional star.

They lack the most basic considerations and accountability as business owners to their customers…read more By far, horrible communication and lack of management skills demonstrated not just once but, on several occasions, and levels. Stay far away from them as your situation could end up similar to mine, since they don't really care about their customers!!!! We spent over $13,000 on custom furniture and two in stock items for various rooms in our house. Michael told us the bedroom set would take 8 weeks. I called the manufacturer, was told production was running 12 weeks plus 2 to 4 weeks for delivery. Michael had to know this when we ordered! We had the two in stock items delivered, a sofa and a recliner. The sofa three seat cushions were of varying firmness, Michael agreed to replace them. Michael ignored my requests for updates. 10 weeks after we purchased the sofa, the seat cushion replacements arrived. Good customer service would take cushions from stock in their warehouse to resolve this faster. The bedroom set, along with two cocktail tables and one side table were delivered. The finish on one table was incorrect as per our order and delivery was refused. Our bed frame of the bedroom set is not on the truck, paperwork has the item yellowed out. Never got a call from the store owners to apologize or discuss what's next. I texted Michael, said he would call me the next day - did not happen. I left a VM on his phone, still no response. A few days later he contacted me after I suggested that we cancel our order. Michael said that the manufacturers of both furniture pieces were working to replace the items and would take care of them immediately (whatever that meant). 6 weeks later, the (new) replacement footboard the headboard, and two side rails were delivered. The bed except for the (replaced) footboard are not the same color as the rest of the bedroom furniture set. I sent pictures to Michael, 2 weeks later I called for a status, he mentioned that the manufacturer would like a drawer from the nightstand to ensure a color match. I rushed the drawer over to his store the same day. He originally told me that he could pick it up the next week when they deliver a different piece of furniture. Well, I am glad I dropped the drawer off since the other delivery wasn't for another 3 weeks. Bed delivered, after waiting 11 weeks for the headboard and two side rails that are the correct color and the nightstand drawer, in total 9 months since order date!

We heard a lot of good things about Casper including best mattress in a recent Consumer Reports…read more You can get a Casper online but what's the sense in buying a mattress you've never tried? Yes you do get a 100 day free trial but it's for an exchange only. The nearest one to me is this one in the Menlo Park Mall. Once inside you get to try pretty much every mattress they make. Actually there's two models each configured two different ways. You have the option to leave with the mattress and frame or have it delivered and set up for a fee, unless you purchase their most expensive model, in which case setup and hauling your old bed is included. Silvio our salesman was very helpful and accommodating. We spent about an hour trying each bed several times each until we finally made a decision. Purchasing it was an easy process and in less than a week it was delivered before the promised date. Great experience, great bed!

Wanted to buy a mattress for this thanksgiving and found this shop. Super awesomeeeeee mattresses …read more Amazing comfort . They had multiple options with different price ranges . Generally it is a bit pricey but it's almost like a 10 year investment ... they also have adjustable bed frames . Bed frames are ok and priced good but they add 199$ shipping and installation which doesn't make sense . Lots of other places deliver it for free. Very good service and they answered all our questions . Overall fantastic product but a bit pricey .

If your looking for some bargains for your home you might find some here (we didn't but it was…read morestill interesting to look). Definitely a Marshall's vibe as in if you want it grab it because they probably won't have another, very heavy on appliances (they had a Viking stove which surprised me), tons of air conditioners, ceiling fans and light fixtures and tools. The staff gives you space and is helpful.

Not ABC Home & Carpet.... Big disappointment. A lot of…read morejunk- boxes piled up can't really see what they're selling. Some damaged refrigerators, etc. a few vanities. Large space but good luck finding anything.

My wife and I recently bought our first house in PA and bought all new furniture to fill our home…read more My sister recommended this store for their excellent customer service and great inventory. After browsing their website and several phone calls to coordinate a delivery window that worked best for us. We purchased two bedroom sets, a kitchen/dining room set, and a complete living room with a sofa/loveseat sectional with end tables and coffee table and a tv stand!! Everything was perfect! The delivery was seamless and the delivery people were very professional and took extra care to make the entire experience pleasant. This isn't the first time we've bought furniture but this was our first time with Furniture R Us and this was definitely the best experience we've ever had! We were finally able to drop by and visit the store and meet the staff that assisted us with the purchase while visiting family nearby, so I smashed some pics for this review!! Good luck and all the best to Daryll and his team

Best furniture around and great customer service. Never had any problems with Furniture R Us and…read morethe Bloomfield location was super in my opinion. A large selection of different, modern styled furniture. You won't go wrong.

I bought an office chair here over the weekend. They sell a good variety of used office chairs from…read morethe top manufacturers (Steelcase, Herman Miller, Knoll). Their showroom is open to the public, so you can try before you buy, and you can pick-up just a single chair. The saleswoman was very helpful, and an associate placed the chair in my car. The pricing was good, and they respected their Yelp check-in offer, which made it even better.

Best place to find reasonable, high end office furniture in New Jersey! friendly staff, great…read morevariety and styles. Their delivery and installation crews are well mannered and professional. Always a great experience at Yony's!