I am really struggling leaving this review because I truly loved this business and thought they did…read morean EXCELLENT job grooming my doodle. I was able to get my doodle scheduled for every 6 week grooms in May 2024 after being on a waiting list. I was so thrilled with this business because it made grooms so convenient for us & my pup was SO much happier than being dropped off at a groomer. It was truly the best of both worlds! I always received compliments on how well my pup did during the grooming sessions & his cuts were always PERFECT!! In December 2024, I received a phone call from the owner around 2 weeks after his scheduled groom. The owner informed me they would no longer be able to groom my pup because of his size. When I signed my pup up for grooms, he was around 55lbs and now he's around 65lbs. I understand they do have a 50lb weight limit and was informed they allowed it at first but now he is just too big. They also noted his height, which he is a pretty tall boy. While I completely understand their concern, I am just extremely upset it became an issue over 6 months after the grooms started. His height didn't change much, he just filled out through his body. The main reason I am upset is due to the lack of notice. As a mobile grooming business, they are well aware there is typically a waitlist for these services. While I did get my pup on a waitlist shortly after I was informed of this, he is still on a waitlist for another business. It is now the time for his every 6 week groom & I have no idea when he will be able to get into the new place. I truly wish I would've received more notice for this, even letting me know after his NEXT groom, they would no longer be able to groom him. The owner & groomer are very nice & friendly BUT I do wish this situation was handled differently.

Best dog grooming in Columbus!!! Not only do they come to you but they do such an amazing job.. my…read morepuppy always comes out looking amazing. Thank you

I should have made this review years ago.... In February of 2023, I left both my Dalmatians here…read morefor over 12 days..... We were back visiting family and trusted this place. I have one before picture of how my youngest Dalmatians (1.5 years old) at the time looked in January vs February when I picked her up....... I will say when I put her in my car I started to cry because she looked so sick. Both of my doggies had a large box of food, there was no food at all when I picked them up, so I'm confused if they actually ate? And did they run out and just not get fed????? My dogs LOVE to eat and are travelers, they are not shy!! I'm putting this review on here now because I've seen similar complaints from this place. I don't know if they specifically hate Dalmatians, but my girls did not deserve this treatment. So I ask. If they didn't eat, why wouldn't I be called?..... when I picked them up on February 20th and offered them water, they drank it down so fast like they had never seen water. The amount of food they ate made them sick, it was a hunger type fast paced eating..... I couldn't believe that a place I trusted so much had let me down this badly!!! So I have to ask do they target specific breeds??? Anyways I would NEVER recommend this place to anybody, and I'm disappointed....... We had to drive to Texas this same week and stopped at an emergency vet on the way because of increasing respiratory distress....... We thought we were gonna lose our poor baby over the incompetence of this day care/ boarding center....... DO BETTER!!!!! Especially when people pay all these extra fees to have the dogs in all day play/baths/suites..... This should have never happened!!!!

This place is very problematic. In my experience, they allow dogs who create instances (biting…read moreanother dog, and not the first time) to remain at the daycare among the other dogs. The dog in question has had previous instances and was not kicked out - be careful if you don't want to receive a call in the middle of the day to go get your sweet angel to take to the vet for antibiotics and pain meds.

Oleta has been grooming my pup, Poppy, for over a year now. She's awesome! She works with…read moreschedules, she comes to your home where your pup is most comfortable, she bring all she needs to give your pup the full spa treatment. Oleta plays soothing music while she's grooming. Poppy loves her!! When she's done - she cleans up so you wouldn't even know she's been there. Poppy always looks fantastic and she smells good! Highly recommend Oleta to take care of your four legged fur babies!

Kat groomed our Corgi Beau. She went above and beyond from…read morewhat we are used to with our previous groomer She made new 4 legged friend . We will be back . Thank you Kat

A lot!! So expensive. I took my cat here by the time I left I owed almost $500.00 my cat was not…read moresick I wanted to make sure he didn't have feline leukemia. The XRAYS is ridiculous.

This place does not care about you or your animal. They just want to make as much money as…read morepossible. They were recommended to me by a friend when I first moved to the area and discovered a growth on my dog after a grooming appointment. I will say, the surgery went well, but of course they pushed for additional things like a teeth cleaning that according to his groomer and previous vet, they didn't see any need for. They told me the surgery would be anywhere from $1,491.88 to $2,379.77 depending on several factors. I even brought my own cone from home to avoid the $29.57 they wanted to charge me for a new one. So, when my total was $2,453.75 and they didn't give me any explanation as to why, I was upset. But like I said, the surgery went well, so I didn't say anything. This was after already paying $711 for a fine needle biopsy and several vaccines. Six months later they tell me he needs another Bordetella vaccine. I didn't realize they do a six month vaccine instead of the pretty standard year long one. I take him in and they charge me $128.20 for a Bordetella vaccine that's only good for 6 months. Then recommend I get more tests for who knows what even though they did everything six months again during his surgery. Then when I call and ask about ordering his Simperica Trio from Chewy as a Cyber Monday deal where I can get 6 months for $130, they can't do it, but they can offer me 30% off an online order through them later in the year! Even if there is some rule that they can't okay the prescription, I think it's still a ploy for them to try to make more money. I know they will reply to this and make it sound like they have so much sympathy and compassion and like I'm upset over one little thing, but it's a combination of all the things they do and the way I've been treated every single time I go there. That is why I am listing out exact amounts so that they can't argue with it. Don't take your animal here unless you're looking to just give them all of your money. They don't care about you or the health of your pet and it's evident in the rude, dismissive way the front staff treats you from the second you walk in the door to the time you leave. I understand a business has to make money, but they make it abundantly clear that they don't care about helping you or your pet, just what you're willing to pay them.

Sweet people I…read morehelped a stray kitten who was I'll... their compassion was genuine very thorough staff.. animals are treated as tge good souls they are!

This place is, no joke, a scam. I say this as someone who has been taking my cats and dogs to the…read morevet for 15 years. Do NOT go here unless you are certain your pet is actively dying. I could go into the whole story of my experience, but basically we arrived at 2am for an emergency for our cat (she's fine). And by the time we were ready to leave at 4am, they didn't get us checked out until 6am, knowing we had an hour drive home. I felt delirious. And they wanted to charge us an additional $1,200 to just monitor the cat overtime. Which they deemed necessary ( it was not). Couldn't recommend less.

Brooklyn does a great job! She is very professional and takes great care of my dog during her…read morevisits.

Wish I could give this place 10 stars! The kindest, most caring, above and beyond staff are at…read moreHealthy Pets of Bren-Lor. They take amazing care of our sweet Chihuahua, and recently helped us locate the owner when we found a lost dog. We love this place and highly recommend!

TLDR: Compassionate non pushy Vet who treats your pet as a #1 priority. Super informative…read moreextraordinarily prompt and very reasonable costs. Decided to take my cat here for a check up/vaccines after we took her to the emergency vet. She was lethargic and she wouldn't eat and throwing up more than average. The EV did a pleathora of tests said she was fine and sent us home with some appetite stimulants and anti nausea. When I took her to Bren-Lor the first time they ended up finding a microchip that didn't belong to me, Dr. Long came outside to speak with me about it, she was very sympathetic and helped me figure out if there was an owner looking for her, so she sent us home for the night until we worked that out. I had to bring her back in a few days later because after we finished her course of meds from the EV she stopped eating again, they ran blood tests that came back normal, and then they did x-rays which came back abnormal. She came outside and showed me pictures of the x-rays and explained what was weird, and what she thought could be wrong. She was never pushy about what I should do, she just gave me information answered my questions and gave me the her opinion and asked what I wanted to do. So they kept her for 6hr (free of charge) and redid xrays to see if the abnormality was still there. It was, and she told me that they thought she had ate something but it looked like it had almost made its way through, so she gave my cat some fluids and sent us gone saying that it should pass in the next 24hrs or so. Fast forward to the weekend and she seemed to be doing great. Then sunday night she started vomiting profusely. They got me an appointment monday morning for another set of x-ray (free of charge). Dr. Long wasn't sure exactly what to make of them so she wanted some second opinions. She called me back and said that all of her colleagues thought it was a foreign object as well, I was able to schedule surgery for the NEXT MORNING. Got her through surgery and she already seems so much better. Turns out her duodenum (the little section between the stomach and intestines) was abnormally large which is why they thought it had made it to her colon on the previous x-ray. Dr.Long told me she didn't know how the object had made it through her stomach and she didn't know why she wasn't vomiting this whole time. My cats a bit of a medical anomaly it seems. They've called to check up on her repeatedly through this experience. I will never take my pets anywhere else. Dr. Long was amazing to me and more importantly my cat. Cannot recommend this place enough.