Our dog has been with them for nearly a decade. Our dog is anxious all the time and nervous around other dogs. But he always leaves happy for his haircut. They do a great job. If I had any complaint it is that they are often full because of how many people take their dogs there. read more

Took our pup here for her first 2-3 cuts and they were great! We moved from the area so unfortunately haven't brought her since, but have all good things to say. They were very receptive to our preferences and guided us as to what we should look for and how to care for her as new and first time dog owners. They were very reasonable with their pricing and let the dogs roam around freely when they aren't being worked on read more

Michelle is amazing. This business is a great spot for my shitzu-poodle mix Rudy. She comes out looking great and sometimes they bless her with a bow or some cute accessories at random which makes it a fun surprise read more

Furry Essentials Grooming Salon - Rudy after her haircut - Pet Groomers Near Me - Worcester, Massachusetts

Michelle, Ross, and the rest of her team are phenomenal. We had a rough morning to the groomer today with Cooper. As I'm sure most of you know, Cooper has epilepsy and severe anxiety. Taking him anywhere outside our house is an event, especially the groomer or the vet (his least two favorite places). Furry Essentials Grooming Salon always does a great job. Michelle texts me anytime something happens with Cooper whether it is a seizure and asking me how I want to proceed, or a positive thing like hanging out with his buddy Ross (a member of the FE Grooming team). She is always going above and beyond to ensure Cooper, Liz, and I feel comfortable. Today, Michelle went above and beyond even more than she usually does. I was taking Cooper to get groomed and he was having a particularly difficult time with it. He pooped in my car because he was so scared and spent the majority of the ride in my lap, panting and his little heart racing. When I got there, I was waiting outside my car in the driveway to drop Cooper off (COVID makes it so you cannot go in). Little did I know, he was pooping while I was holding him! This has never happened before, so I stepped in it, not knowing. Michelle came out and saw what had happened and kindly took my shoe to clean it off. By the time she came back, Cooper had pooped AGAIN while I was holding him (and almost on my foot). I was mortified and I felt so bad!!!! Michelle reassured me it was okay and cleaned it up even though I offered to do it myself. She spoke with me about having Ross groom Cooper to help his anxiety (instead of someone else) and the team shifted their plan to accommodate that. She also cleaned up the driveway for me and told me she would get Cooper in the tub and get him done quickly to try and minimize stress and avoid him having a seizure. I am so grateful for Michelle and her team. It was definitely one of those fur mom mornings where I felt terrible and just wanted to cry. I always hate bringing Cooper to the vet or groomer because I know how petrified he is to be there and the poop disaster just added to the stress today. Michelle and her team were kind, compassionate, and accommodating of my chronically anxious and difficult fur baby. Thank you, Michelle, Ross, and the Furry Essentials Grooming Salon team for making this morning much better than it could have been! You are incredible and this is why we drive 25 minutes from Oxford to come to you whenever our dogs need to be groomed. We appreciate you going above and beyond!!! I highly recommend Furry Essentials Grooming Salon for any of your grooming needs! read more

Wow. If I could give a negative star I would. They don't deserve one star. It's now 2:30 pm. My dachshund puppy has been here for 4 and a half hours. It's a tiny dog however I see many others leaving with their dogs. How long have they kept my puppy in a tiny cage. I wouldn't know as they don't let anyone from the public inside to see the facility. What are they hiding in there and why aren't they giving me my dog? What have they done. I'm literally sitting outside waiting because they won't answer the phone at all inside and won't let me inside. This is a terrible grooming establishment. Where's my dog! read more

Incredibly disappointed! They deliberately cut my dog down to pink after I told them not to cut it short for the winter. It looks like they shaved her just to save time!! My poor dog! read more

Furry Essentials Grooming Salon - Horrible cut! She looks demoralized!! - Pet Groomers Near Me - Worcester, Massachusetts

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My dogs love this place! Very accommodating. ..one dog has severe allergies and needs extra tlc when she is being groomed. Her needs were met without a problem. The staff works very hard to keep the pups occupied and happy while waiting. read more

Worst haircut my dog has ever had. His head was cut too short and his body left long- the guy who checked me in clearly didn't listen to what I wanted. Cash only? And no formal receipts? Manager has a terrible attitude! Not a place I would give my business in the future. read more

Go by your gut. When I went there to pick up my dog I snuck in quietly. I heard this women yelling at my dog and than this man came out . I knew something was wrong . My dog looked terrible and I just wanted him out of there . They only take cash or check. I now know why. Taxes maybe? My dog barked all the way home . I won't go into all the details, but people beware of them. I will be going to my vet on Monday on a deep concern.... read more

Outstanding grooming, clipping and spa services for your dog. One of the best in the city! We take our dog to get her nails clipped monthly and they always do a great job, saving us time and aggravation from doing it ourselves. Any grooming they have done has been consistently excellent. The staff is friendly and courteous. Prices are great. Quality is too notch. Our dog loves going to Furry Essentials which is the best possible testimonial you could give, since she is the one getting their services. I would recommend them to anyone in the Worcester or West Boylston MA area. read more

I started going here out of convenience; right off 190 on West Boylston Street in Worcester. I stayed, even after moving out of town, for many reasons: reasonable cost, excellent services, humane treatment... actually, pampered treatment, and a happy pup coming home. Michelle is a treasure and pleasure to deal with each visit. I feel comfortable leaving my pet/family member with her as she and her wonderful staff transform my shaggy dog into a handsome dog ready to take best in show. Thank you for raising the bar on pet grooming and professionalism. It is very clear that this is a business that truly loves animals. read more

You know, I liked this place until I feel like they started hurting my dogs. When they came home, I noticed they had cuts everywhere. They're scared everytime they walk in there. Do not recommend. read more

These are the best groomers!! They always find time to fit in my dog, he comes home spotless, and they are the only people that can cut his nails. The price is great and the service is fantastic, I couldn't be happier with the grooming. They always seem happy to see my dog and sad to see him go, so I feel like he is well cared for at the shop. read more

I am always happy with the way my dog is treated and groomed at Furry Essentials. He looks like velvet when he leaves and I know this is no easy accomplishment as I've tried to reproduce the results at home. I would definitely recommend this pet salon. read more

The last time I brought my dog for a grooming appt the groomer didn't realize she was using the wrong attachment on the clippers. This is what she told me when I picked up my dog. My dog was left with three bald patches, one of the patches was at least 4 inches long and 2 inches wide. He wasn't hurt but he looked ridiculous. She still charged me $75. read more

I love Furry Essentials! They treat my pets just like I do! Like my kids! My dogs hate having their nails done but, Furry Essentials are very patient and caring with them and take the time to coddle them through it. I will recommend this groomer to everyone I know. read more

I have two schnauzers and their grooming is pretty specific...and not always easy. I also have been to a lot of different groomers through the 20+ years that I've had this breed. I would say Furry Essentials is perfect in the way they treat their clients. They are gentle with the ones that have health issues (my dog had a skin condition and required special shampoo) and try to create a pleasant environment for the dogs they have on property. Michelle spent time with my dogs and asked a lot of questions of me before she even go to the grooming. They took to her right away and I felt comfortable leaving them with her for the day. The rates were reasonable, they were finished on time, and they walked out smelling great with a show-dog quality haircut. Highly recommend this little gem of a place. read more

Dropped out lab border collie off to be groomed, returned to pick him up, found him balled in several spots, with all his whiskers cut off. She claimed she forgot which set of clippers she was using when she repeatedly took our pup down to bare skin on his hip ear neck and chest. As for the whiskers no excuse was provided. I will NOT be back. read more