This used to be a great store when things were available immediately although you knew you were…read morepaying over the odds They then began ti think that they were some superstore. Prices still went up but you could wait up to 6 weeks for delivery as they no longer wanted to sell the display stock They then had another change in direction and stopped selling some items It is such a shame that a great company has lost their way

This is one of the best places in Cornwall to do business with. A family owned and run firm who…read morestill maintain the old fashioned courteous way of doing business. No high pressure sales reps just polite helpful staff who know their products. Nothing is too much trouble and their prices are fair too. If your looking for a complete household refurb or just a small item this is the place to come.

Beware ordering blinds! Curtains well made, but blinds were…read morefitted with a chain so short it is difficult to raise and lower them. I was told this is because people might hang themselves on a longer chain. This is less likely than me injuring myself trying to reach them. Julian Foye are unwilling to supply a longer chain. At £448 for two blinds, plus a fitting charge, I am disappointed - to put it mildly - and am unlikely to use them again. A pity, as I have 14 windows which will need new blinds and curtains over the next few years.

UPDATE: since posting this review, the company backtracked and agreed to refund me the £150. Really…read morehope they change their cancellation fees policy going forward --- Awful experience - Julian Foye charged me an £150 cancellation fee to cancel an order I'd placed over the phone just the day before. I hadn't received the item, nothing had been made. I was shocked and incredibly upset - £150 is a huge amount of money. I can't see any excuse for charging a fee like this. Please be warned that Julian Foye have a blanket policy of charging huge cancellation fees/retaining your deposit if you cancel an order, even if you cancel it before anything has been made or received. I don't want anyone else to fall prey to this. I have written twice to the Managing Director of Julian Foye asking her to refund me, as charging excessive cancellation fees is in breach of Consumer Law (which states customers are entitled to a 14-day cooling off period to cancel an order made online or over the phone). Sadly I received no reply to my emails. I shopped with Julian Foye to support a local Cornish business, but now I wish I had shopped elsewhere. Incredibly upset by the whole experience.