I bought various items from this location 5 years ago. Lounge chairs, fire pit and chairs a huge…read moreumbrella. It was a wonderful experience. Great sales service and the delivery was "white glove". They cleaned all furniture after delivering, it was incredible. But.... and this is a big but.... The most amazing part of this transaction happened two days ago. I was having some problems with the umbrella. I called the store and spoke with Jack, who is we bought it from. After describing the issue, he offered to swing by my house and see if it was a simple fix or if there was going to be a need for purchasing a part and having it installed. I was not there when he stopped by, but came home to it being fixed with no charge. No parts, no service charge, just Epic Customer Service. Who does that anymore?!?!? I am a customer for life. If you took the time to read this whole review, you should be too!

Todd M was terrific!! He took plenty of time with me on the phone to discuss patio table options,…read moresales, inventory and when I showed up at the store the next day he was equally as helpful! Excellent service from Todd, nice selection and I'll go back again! Delivery guys were very nice and professional - they didn't call 30 min in advance as promised but I can live with that given the overall experience! We love our new table! Thanks Todd, delivery team your great service did not get overlooked! Go to the store in Chandler and ask for Todd!

We had a very positive experience with Patio Star Az. We worked with Nick when we wanted to…read morere-sling six patio chairs that had been sitting in the Arizona sun and thus needed some TLC. Nick was friendly and helpful. He was professional and patient with our questions as this was the first time we'd done such. We chose the fabric from a large selection after Nick explained pricing and options and left the chairs with them. The finished product looks great and we are very happy with the overall process and result! Oh and the store itself has some awesome items in it.

Great service! The cushions look great in our backyard. We wanted to get matching cushions and a…read morebackyard refresh. Carole was so easy to work with and great communication.

On a whim last September my husband and I stopped in to investigate the possibility of upgrading…read moreour backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS

I purchased a Napoleon Bar b que off the floor in October. They delivered it to my patio already…read moreput together. After examining it, I realized there were bolts, and many parts missing. I immediately called the store and reported the missing items. I was told the parts would be ordered and someone would get back to me. I have since called 4 or 5 times and was promised it would be taken care of. Now, they don't even return any of my calls.

Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

Great customer service! Both gentlemen who helped me were very friendly, attentive, and patient…read more They took the time to show me different options and answer my questions without making me feel rushed. Joseph helped me with my final purchase and was great. I really appreciated both of their help!

The RH Outlet in Chandler, AZ is hard to justify. The overall experience feels bleak, the service…read moreis underwhelming, and the pricing often does not reflect any meaningful outlet value. On my visit yesterday, April 15, 2026, I compared several floor pieces against current member sale pricing at the main RH store, and the differences were surprisingly small. For example, a Queen Padua Shelter Bed in Brown Oak was priced at $2,350 in the outlet. The same bed in the mainline RH store was priced at $2,615 for members. That difference is so small that once you factor in the cost of hiring movers to pick it up, transport it, and assemble it in your home, the outlet purchase makes little sense. By contrast, the main store provides delivery and setup, even when purchasing multiple items, for one reasonable flat fee. And that is before considering the much bigger issue: service after the sale. With the mainline RH store, you have time to live with the furniture, and if something is wrong, RH can come out, repair it, replace it, or accept a return. The outlet offers none of that. A few more examples from the floor: A 48" Wide Oslo Cylinder Console Table in Aged Brown Oak was $1,195 at the outlet versus $1,345 at the main store member price. A 36" Wide Enzo Console Table in Blonde Walnut was $645 at the outlet versus $719 at the main store member price. In my view, saving only a small amount in exchange for no delivery, no setup, no meaningful recourse, limited selection, and the added risk of outlet-condition damage offers no real value at all.

I had purchased a beautiful leather couch from the regular RH long time ago and yes it was very…read moreexpensive but I felt it was worth it. Well, there was nothing like it in this store. Could not find one piece of furniture that appealed to me. One thing that was mind boggling is all the white couches. There are so many of them and they're dirty! Can't imagine anyone purchasing them especially at the exorbitant prices. Today there was a woman with three kids and they were bouncing up and down on all these couches and you could literally see their dirty footprints all over these couches! I'm glad I checked out this store but unfortunately can't see myself returning.

This business has unfortunately gone downhill since Brandon is no longer in charge. I did business…read morewith Brandon for many years and never had the level of issues I've experienced recently. The biggest problem is reliability and communication. They are constantly closed during posted business hours, and there always seems to be an excuse as to why no one is there. Communication about timelines and when work will actually be completed is inconsistent and unclear. Instead of getting answers, it often feels like you're met with confusion and no real direction. It's disappointing because this used to be a business I trusted and recommended. Sadly, I can no longer recommend them based on my recent experiences.

Updating my review since Brandon, the owner of the store reached out to apologize for the mishap…read more He wanted to make things right and was kind enough to take care of the credit card fee and also delivered the chairs himself. Greatly appreciate the good customer service and the fact that the owner was willing to set things right.

Don't waste your money here I bought my furniture it broke the first day & they didn't care !!…read moreHorrible customer service Cheap furniture shop somewhere else ,

The most disgusting furniture store I've EVER been to. Ever. Smelled like straight mold. Visible…read moremold on ceilings. Spider webs. Dust. Stained carpets. Bugs. Who would buy furniture from here? The staff was also extremely pushy and blamed it on their culture. No culture that I'm aware of involves stalking someone and not even giving them time to breathe.

The patio furniture they have is beautiful. Their knowledge of their pieces is amazing. Many…read morepieces to choose from and selecting wasn't that difficult. I feel they have something for everyone. Their sales and sales team are wonderful and financial plans are very affordable. the guarantees they offer are better than any others we have found. their delivery service is top notch, easy setup and cleanup. this is truly a great patio furniture to enjoy for a lifetime. we highly recommend them. The Arnold's

Went in to look around and ended up purchasing a nice patio table and four chairs. Most…read morecomfortable furniture we've ever had! Great customer service and warranties!

I am leaving a review based on the customer service only as we didn't make a purchase yet…read more When we walked into the store we were greeted by a gentleman who was very friendly. He said hi and welcome in. He gave us a few mins before asking if we need anything which I like A LOT. He then showed us a few things based on the info we gave him. He was very informative and knew the products in the store well. We also had a very kind lady help us as well. She also knew her stuff and was very helpful. She took time to listen to my design ideas and offered great suggestions. At no time did we feel any pressure to purchase anything. We'll be returning to this location. I unfortunately don't remember anyone's names. We were in on Saturday 6/26 around 1pm.

Cutest and best furniture shop in Arizona. If you're looking for something different then this is…read morewhere you go! We purchased two big lights from here and they are so unique! We get compliments on them all the time. I highly recommend this place when it's time for a remodel!!

I must share my incredible experience from the moment I arrived at Best Deal Furniture. Earlier in…read morethe week, my Grandson and I visited three other furniture stores, yet we never felt a genuine connection from the staff. When this company advertised that it's a family-owned business, representing the needs of the community, they hold true to this vision. Jen, Alberto and Bella made us feel welcome, respected and appreciated. We never felt the options offered were simply a sales pitch. The variety of selections were of great value with incredible guarantees. The family stands behind their products. We were informed our living room set would be delivered in one to two weeks. Yet, to our joy, Richard and Jeremy had our furniture delivered and set up four days later! We look forward to a long-lasting relationship on future purchases.

Very reasonable prices! Nice family store! I was able to speak directly with the owner and we found…read morethe perfect fit!