I don't know much about cars and I know they know that so they charged me $800+ for 4 tires…read more Everyone I spoke to after that told me that they ripped me off. My dad checked the tires too and they were cheap from china. Whoops. They're nice though but I think they charge too much if I'm honest

Excellent customer service, honesty and went above and beyond to finish what I needed done in a…read morevery short time. They've earned a repeat customer for sure. Highly recommend!

"Wow", I finally found an honest mechanic. I will be returning. They're very up front and honest. I…read moreused to use Danny's but they closed down. I am going to change mechanics to Wow from here on in.

I recently acquired a 2005 Lincoln Town Car from my family. I had my brother take it to a good,…read morehonest mechanic he knew. It went to WOW Automotive 2560 Main St, Ramona, CA 92065 The car needed to be looked over as it had been sitting for over a year. When I arrived from Northern CA my brother showed me the list and inspection report including a smog. It was very detailed including new tires, oil, sensor, battery, full inspection, and other items. I looked over everything they did on the car and it had been done! I had one minor issue so I stopped by the shop where I was greeted by 2 employees and the owner. The shop was very clean and laid out nicely. They obviously took great pride in this shop. They were very friendly and immediately took my car in and put it on the rack. The owner showed me my concern (was listed in the inspection) and I felt the interaction was very positive and nothing that needed to be addressed immediately. The car runs excellent and I felt that WOW is a very honest, trustworthy, and transparent shop. To find a shop like this is very hard, based on my past experiences with dealerships (I can tell you stories where I get charged $65 to replace a cabin filter-which was never done). The price that was paid for the services was reasonable and fair. I was very impressed with the owner and staff. I would not hesitate to HIGHLY RECOMMEND WOW!

This is the first shop that worked on my corvette in over a decade. As a stereotypical corvette…read moreowner I am very finicky about who works on my car. 49 out of 50 times I do the work myself, however this time I couldn't. They guys did an excellent job on my modified car, they stored it away over night and it was ready first thing in the morning. Definitely coming back if work is beyond my ability or lacking tools.

I've been coming to these guys for a couple of years now. I drive my car for a living and they keep…read moreit running in tip top shape. They never overcharge and always do their best work. I wish everyone did business like they do!

I came in for new tires and brakes. I was in and out in about an hour. The waiting area is…read morecomfortable and I loved the plants and the aquarium. Friendly and honest service, very upfront about pricing and what they were doing. As a single parent who works full-time and goes to grad school full-time, both my time and money are precious, so I appreciate the efficiency and the transparency. I will definitely be coming back!

Hands down the best and the quickest brake job I have ever experienced. Both Jeff and Scotty are…read more great to work with, they really know their stuff. Also very cool story about the philodendron in the office. This time of year It's a perfect temperature to take a stroll around Ramona or sit on their patio and wait. Great value great service. I'll be back for all my future repairs and can't wait to refer others.

Great service at this shop. I expected the worst and was ready for bad news but the skilled team…read morehere diagnosed my worn bearing and bad alignment and quickly got me back on the road. Straight talk and reasonably priced - that's what you want with car problems. Recommended.

I can't speak highly enough about the great service at the family owned Ramona Motor Works. We…read morehave been customers for over 25 years and the service has always been outstanding and their prices are very reasonable. Living in Ramona means you put a lot of miles on your car and I have never had a breakdown under their care.

Got an oil change and smog check. They did a complimentary multipoint inspection and didn't try to…read moreupset me anything! That's a first.

I don't live in Ramona but I took my father-in-law's 2003 PT Cruiser to this shop today to get a…read morenew battery. I went there because he has done business there for years. Eric and his team were so accommodating. They got me in and out lickety split and I enjoyed my time talking baseball with Eric while waiting. If I lived in Ramona, this would be my go to place for automotive work. I understand why my in-laws have so much trust and respect for this company.

Eric is and his team are great! I have taken multiple vehicles there. Always honest and fair…read morepricing. I recommend them to all my friends and family.

I can't recommend Zoo Automotive enough! Today was my second time visiting them for a brake job…read moresince my SUV was shaking when braking. They called me letting me know my brake pads were fine and recommended not replacing them now and contacting my dealership to fix the rotors since my vehicle is under warranty still with my lease. Saved me hundreds of dollars and didn't even charge me for the inspection! First visit with them 2 years ago was to replace my car battery where they also saved me money! Thank you so much Zoo, you all are amazing and I will continue to recommend you to everyone! :)

I came in with rodent damage on my harness, A/C and other wires. The girls that work at the front…read moredesk are so kind and forward with what was needed. The mechanics helped repair the wire rodent damage for under a grand so that was nice. All of my lights were on and they fixed it so they turned them off. Also saved me $$$ at the dealership wanting new parts‍

I stopped to ask if someone would check the tire pressure in my rental car because a warning light…read morecame on. They were super nice and checked it out. Highly recommend!

My check engine light came on and Thoroughbred was able to get me in the next day. They discovered…read morea sensor issue that was covered by a warranty that I wasn't even aware of. They also did a multipoint inspection and found a few possible future issues, but didn't pressure me to get anything done during this visit. There was no charge for the repair and I got a cute little goodie bag to boot! I can always trust them to fix what's wrong at a fair price.

Today we had an oil Change and air filter replacement by Jesse amd his excellent crew at…read moreThoroughbred Motors. We trust Jesse and his team to do work on our vehicles. Alex at Thuroghbred has done work on our vehicles and we always enjoy seeing him. I got my bill and thought it was higher than our last oil change and when I called Jesse he explained why the price may have slightly increased. Jesse is always straight forward and lets you know what and why things are done. Also an extremely thorough inspection was done that pointed out something's I had never noticed with the tire wear and other fluids. A complete report(including photos) was sent to Me when service was Completed It's this kid of attention to detail and professionalism that I recommend Thuroughbred Motors to everyone I know! The front office staff are the best!

Thank you all so much for helping me with my car! You truly are an amazing shop here in Ramona, and…read moreI'm so grateful for the care and customer service I received. A special thank you to Lizzy for setting up my first appointment and being so respectful, patient, and genuinely listening to me when I needed to vent. Melissa, you always go above and beyond! You're always ready to help, and you truly know how to treat people with kindness and respect. This was my first time meeting Travis, and he was just as welcoming, helpful, and professional. The entire atmosphere of the shop was wonderful--clean, welcoming, and filled with people who genuinely care. You can tell the staff treats each other like family, and that same kindness extends to every customer who walks through the door. Growing up in a small town, I really appreciate that feeling of community. The fact that the head foreman already knew who I was just from hearing my name says a lot about how connected and caring this town is! I truly appreciate all work, time, and effort everyone put into making sure I had a great experience. You didn't just gain another customer--you gained a customer who will absolutely be coming back. I'll definitely be trusting you with my oil changes, brakes, and regular maintenance moving forward. Thank you all again for taking such great care of me and my car. Your kindness and customer service did not go unnoticed!

Auto Works has high reviews for a good reason. The service has always been great, on time and the…read morework they do/did has been shown and explained to me. They check everything and give you a report of your vehicle,which to me is important. I love to see the health of my vehicle. Anyways, look no further go to them.