I never thought I'd be writing a review for a funeral home…read more A few weeks before my dad's unexpected passing this spring, he had attended a service there and mentioned he thought the place was lovely. Fast forward to us not only being emotionally crushed by a sudden death, but the fact we had no funeral plans. It was unerving to call them while my fathers body was still in the hospital room next to me, but the woman who I talked to on a weekend evening calmly explained the process and assured me we'd get through this as quickly as possible to start the grieving process. They handled everything as they coordinated certificates, transportation, and even got us in touch with a cemetery I had been trying to find a contact for years to for myself. They helped me create a customized service for dad, and were very accommodating to help keep my mother's stress levels down during and after the funeral. The attention to every detail and the personalized care made me get funeral plans for my entire family with them. I cannot thank them enough on thank you Thursday for helping me get through the worst days of my life.

Marycatherine and Adam made a typically difficult process almost pleasant. Their knowledge and…read moreunderstanding of the services and products were excellent. We could not have asked for nicer or kinder people to deal with, while making arrangements for our father and mother.

Very responsive and caring staff. Explained the process and worked the schedule to meet our needs…read more They made a difficult situation comfortable for our family and friends. Couldn't have gone better. Thanks to their entire staff.

My Mother passed away little over a month ago. My parents had done all the pre arrangements but…read morethere were still things left that needed to be done. Samantha was absolutely amazing, she was compassionate and yet professional at the same time. Went out of her way to make sure that everything was perfect.

My father passed last month. Mission Park Funeral Home was amazing. The facilities are nice. The…read morestaff went above and beyond every step of the way. They helped us unload stuff we brought and helped us load the flowers the day after the ceremony. Every person with dealt with was superb. Made a difficult day much less difficult.

Stay on top of them. Many little mistakes through the process...misspelled names on the death…read morecertificate, no preacher was supplied, organized many things right before the ceremony. Not good planning.

Terry was so sweet with my mom and I during the process of ordering a gravestone for my father's…read moregrave. Terry has a wide variety of colors for the gravestone and many designs tailored to what the family wants. The gravestone was made beautifully and it was ready in a very timely manner. We'll be letting others know about Terrys for their families needs.

Terry was of so much assistance and was so understanding and patient with what we were looking for…read more I 100% recommend! The customer service and follow up were exceptional!

Not everything is explained in detail, so ask questions. Everything needs to be paid up front…read morebefore anything can happen. I highly recommend shopping outside for a "plaque""marker" for your loved one because if not it will be 4 months from the time its paid in full before it gets placed. Service was good but they do have there rules, so ask ask questions.

Seeking funeral and burial services. Disappointed at appearance of portions of Sunset Cemetery…read more Chain link fence along Eisenhauer Road is an eyesore and numerous well-known family graves sites have tilting monuments. Perpetual care seems limited. In areas under development worker tools left on sidewalks, demonstrating lack of management attention. Temporary fencing separating new areas under development is poorly maintained. Overall signs of management neglect that is not reflective of leading cemeteries in a major city like San Antonio.

I've been working with John Castillo since my father past in 2015. He's help my mother, husband and…read moremyself all get our pre arrangements set up and does an outstanding job of clearly outlining plans, options, and pricing.

From the owner: The caring personnel at Family1 Funeral Plans can assist you in making funeral planning, and assist…read moreyou through cremation options. Trust is their top concern plus they specialize in custom funerals, basic cremation, urn selection, and military memorial service, services including offering veteran burial flags. This location has proudly served the neighborhood with exceptional care for years and will help guide your household through funeral planning. You can be sure your legacy will be guarded and that you can have peace of mind. Let our family serve your family.

Being a repeat family to this establishment and two services being 3 months apart, it was so…read moreupsetting the way my family and I were treated while grieving my mother. A family should not have to go through extra stress on top of what they are going through. The funeral director we were appointed did not help things go smoothly nor did she handle situations the way they should have been handled, sad part is location manager knew everything that was going on and still we were allowed to be treated the way we were. I lost time with my mother the morning of our good byes time I will never ever get back. Because of an over sight that was not ours. It's sad that grieving families dealing with so much already can be treated badly, to go as far as to bribe you with a family car because of an over sight and to confront a family a minute before the rosary is about start to basically tell you, it didn't matter what you paid for things were going to go the way they needed them to go because of an over sight they made. My poor mother being moved from room to room, upper management only made things right after it was brought up we had a binding contract we had signed. So disappointed in this funeral home.

I can't thank them enough for their services. They listen and gave us suggestions that made the…read morememories of my father the person he was. God Bless

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.