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    Fulton William A CPA

    1.0 (1 review)

    Services - Fulton William A CPA

    Accountants

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    14 years ago

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    H&R Block

    H&R Block

    (1 review)

    Had Candice Tretter do our taxes this year, what a horrible experience from HR Block in Snohomish…read moreWA! We have used hr block for last 10 years, same location, no problems, great service...until Candice! She claimed we needed a appt to sign our finished taxes, although she never made us one when we spoke per coming in on Sat 12-1:00 to do just that!?!? We explained typically the finished taxes are up front ready to be signed, then we pay & go...takes 2 minutes! Candice proceeds to get confrontational, says we need to appologize to her next client for making him wait? ...proceeds to make excuses about being sick, shes swamped, said were lucky she even got our taxes done, and please dont use her again next year! ALL IN THE FRONT LOBBY OF HR BLOCK! We were just coming in to sign our finished taxes! What should have been VERY straightforward & quick, she drug out, belittled us for her oversight & handled it HORRIBLY. Candice needs stress management or basic customer service training, UNACCEPTABLE behavior from a so called proffesional? Your not just working with numbers, but people to, do better! Loved the basic stock letter reply, with the 1-800 customer service line!! Really shows how much you care about your clients.

    From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Snohomish,…read moreWashington, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Snohomish office to connect with a tax professional.

    Fulton William A CPA - accountants - Updated May 2026

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