I am a 21 years old Hispanic and I don't recommend this doctor unless ur Caucasian Kristine didn't…read moreseem to care aboutt my care with my broken toe she rather have me do a zoom meeting and wait another 2months just to see my optometrist her whole office is sketchy seems more like she's working from home than the actual office (when I joined her zoom meeting). Actual doctors need to see there patients instead of making them wait 2months for just a physical when u have a urgent disability She seemed to be so rude on call even though it was my first visit which was a zoom FaceTime meeting. Letting yall know how ridiculous how there office works don't go to this doctor unless u want to wait 3 months for care worst experience I have ever felt in my 21 years. JUST TO LET YALL KNOW INSURANCE COVER PHYSICAL CHECKS AND SHE TRIES TO CHARGE HER PATIENTS FOR ONE-AFTER 3 months ( PLEASE SAVE UR GRANDPARENTS FROM THIS PLACE )

Be careful with this office. They don't code right. They make you co-pays when it is preventive…read more Know your insurance if you use them. You can get appointments right away, but only do it if you know what you have. I scheduled a wellness exam and they tried to charge a co-pay. When I called them out, they did waive the fee and asked me to look for another doctor instead of acknowledging their mistake. I am not someone that comes to the doctors that often and this is obviously discouraging and adds to the mistrust of doctors.

Dr. Pyo and his team are truly exceptional. Dr. Pyo is incredibly knowledgeable, takes the time to…read moreanswer questions thoroughly, and makes you feel confident that you're receiving the highest level of care. One of the things that impressed me most is how respectful they are of their patients' time. Appointments are run with remarkable efficiency, and they've even seen me ahead of schedule on multiple occasions (something that feels almost unheard of at most doctor's offices). Despite being so efficient, I never felt rushed. Every visit has been organized, attentive, and personalized. It's clear that Dr. Pyo has built a team that genuinely cares about their patients and works seamlessly together to provide an outstanding experience. I highly recommend this practice to anyone looking for compassionate, knowledgeable, and efficient care.

Amazing office, doctor, and clinic staff. The moment you…read morewalk in, you're provided with top notch care. The office is always clean and welcoming. Highly recommend if you're looking for a primary care physician!

I've been a patient of Dr. Kaw's for a long time, and something I noticed over the course of…read moreseveral visits was that he'd be very impatient and trying to get out of the room as soon as possible, almost like he's in a hurry and doesn't have time to listen to all your concerns. On several occasions it felt like he spent 3 to 5 minutes, and I believe his max is 10 minutes. I never felt like he truly cared about me as a patient; it feels like a McDonald's drive-thru. One day, I verbally expressed to him that I felt like he spent very little time with patients, and he lost his patience and became super furious saying that he felt insulted. He immediately kicked me out of his office. He should go into high frequency trading.

Dr. Kaw has been my primary physician for almost a decade since I moved to Fullerton. I switched…read moreto him after a bad experience with a St. Jude GP. What I like about Dr. Kaw is that it is easy to book an appointment with him and you don't have to wait for weeks on end like St. Jude. He quickly and accurately diagnoses any medical issues you may have and I appreciate his expedient, straightforward manner and friendly demeanor. His staff is also great as they are responsive on the phone and fill prescriptions quickly - sometimes while I'm still sitting in the office so that they're ready for pick up at CVS down the road after my appointments. He also went the extra mile in getting a prior authorization for meds approved from my insurance, who have been very challenging to deal with to say the least. If you're looking for a competent and reliable GP in North OC, give Dr. Kaw a call.

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

what a great place. Staff were wonderful, caring and kind. Very organized and efficient. I felt I…read morewas in great hands. Dr. Jillani was wonderful too! Highly recommend this place and the doctor!!! A++

I recently had surgery at Hoag Orthopedic Institute Surgery Center in Orange, and overall my…read moreexperience was excellent thanks to the amazing medical team. The doctors were skilled, attentive, and genuinely caring -- I felt completely safe in their hands. A very special thank you to Jen B, who was nothing short of extraordinary. She treated me with genuine compassion and understanding from start to finish. Jen took the time to learn about my sensory sensitivities and made thoughtful adjustments so I could feel calm and comfortable throughout my care. She also took into account past trauma I've experienced and made sure that nothing about my procedure or recovery would be triggering. Her empathy, professionalism, and gentle reassurance made all the difference. Jen is the kind of nurse who truly changes lives -- I will never forget her kindness. I also want to mention Yuri, the receptionist who checked me in. She was polite, professional, and very pleasant -- a great first impression at check-in. Unfortunately, the experience at discharge was very different. The receptionist seated on the right side of the front desk was extremely rude and dismissive to my mom when she came to pick me up after surgery. Her tone and attitude were completely uncalled for, and it was upsetting after such compassionate care from everyone else. Even my seven-year-old daughter, who was with my mom, noticed and asked why that lady was being rude -- and that says a lot. When a child can recognize disrespect in a medical setting, it's clear there's a serious issue. In short: * Medical team: Excellent. * Jen B: Outstanding -- trauma-informed, kind, and deeply empathetic. * Yuri (check-in): Friendly and professional. * Front desk (right-side receptionist): Rude and unprofessional; absolutely needs attention. If management addresses the front desk behavior, this would easily be a 5-star facility. The care itself -- especially from Jen and the doctors -- deserves nothing less

I have been a patient at Elite Pain Management for years and can confidently say I get excellent…read morecare there. The doctors and NPs listen and actually care. They are thorough and do their absolute best to help with my severe chronic pain. They recently hired some new front office staff and I have seen improvement with them. Their surgery center is right next door to the office which makes it so easy to be treated. Highly recommend Dr. Marc Cheng and his team.

So now the same doctor,Dr Chen has now blocked my number as of yesterday. Not sure how ethical this…read moreis so I will be checking on that. Hope all of you out there care about yourself enough not to use this business. Good luck with your search.

Ok.. to start, I never saw Parsa, but this is his office. The staff.. horrible! I was assigned this…read moreoffice with my insurance group and from the first visit to my last straw interaction, this office did not practice Patient CARE.. they practiced I DONT CARE! The front desk staff is so uncaring. They do not know how to exercise basic humane reactions. You walk away from an appt not even have a result. They dont even submit referrals correctly It took me 6 or more months of calling weekly to get them to submit my cpap machine properly. Literally filled out the main referral for the mask only. Called called called and finally gave them a list of codes I received from the providing facility to give them myself cause they were tired of reaching out to parsas staff to correct My last straw.. was recently. I had a stroke and after release from hospital, I was told my primary doc office needs to refer me to cardiology for a heart monitor. I call them and explain I need Tiffany, the PA to refer me to cardiology. Of course they say.. you need an appt. I say not really she just needs to send a referral in so I can get my monitor to rule out Afib as a cause .. the very uncaring receptionist say.. well we can see you on the 11th. Im like.. its the 29th.. so you see waiting 2 weeks is not really good.. I just had a stroke! She says well, sorry parsa is booked and so is Tiffany. I said its an emergency. What's your protocol? She says there is none. I said please place me on hold and ask if she can fit in a tele health visit in the next day or so.. if she literally needs an appt it needs to be sooner. She refused to do that ReFUSED stating protocol. I said so you have NO EMERGENCY PROTOCOL? She said no.. 2 weeks pass and of course.. I jave now had 4 more mini strokes.. NOT Tia's literally brain damaging strokes.. and I get my appt.. so she can refer me to cardiology and ​I forget to ask for wprk paperwork.. so I called back within three days of that appt.. to get that paperwork and they tell me You need another appt. And it has to be in person. Not a telehealth. I said, no ma'am I just had an appt and this is part of it.. she said no.. I said please just email her and tell her I forgot to ask for that paperwork she said no again amd refused my request three more times before I told her she will indeed get a message to her and if I hear from her lips she needs an appt then we would go from there. Unbelievable how they treat people who need some care and compassion. Horrible place. Yes.. they called back and said, you need an appt. I will never return. I called my neurologist and they had the paperwork I needed emailed to me within 15 minutes! This office will not even call you to give you test results regarding a previous app.. without you paying another office copay. I have never experienced such blatant disrespect for people in all my life. I am a caring and kind person and this office made me feel like a speck of dirt under their shoes.

Call repeatedly to get them to fill my lab work for my first doctors visit as a routine but they…read morenever did and it's been several months and I still receive a bill from the lab saying I owe them hundreds of dollars. I call my health insurance company and they confirm that the doctors office never build it as a routine lab work so if that happens to you, make sure you call them and get them to provide a CPT code as well as a diagnosis code for routine lab work and make sure you call them every day to make sure it's done. Don't rely on the lab to tell you is done. You have to call the lab too and make sure that they got the submission from dr parsa's office.

Dr. Patel does a great job and is super kind. She really cares about her patients and especially…read moreher staff. The staff are very friendly and take the time to answer any questions. Highly recommended!!!

I drove 40 miles to this officer who said they prescribed. Once there, they claim you need a urine…read moretest and have to go off other medicines you've been on for 30 years! (both unheard of on a first visit when they see you're out and have suffered five days of insomnia from your intractable pain and 15 conditions you've exhibited !) Then when the urine comes back you'll get a script. Then suddenly you have to wait 90 days and then who knows what and you end up getting nothing just like the other reviewers waiting for meds that never arrived at the pharmacy. You'll never see anything but changing lies. They change their script day-to-day. Don't waste your time! Their good reviews I feel are posted by staff.