Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

We recently purchased a new stove. Rob was very helpful knowledgeable. We were there past closing…read moretime, and never felt rushed. Very comfortable atmosphere, plenty of inventory to choose from. Our first stove, some years ago, was purchased from here, and all was good. These stoves are high quality, attractive, and very efficient. If you are interested in a wood or gas stove, talk to Rob.

Called to schedule a repair. They called to get details and information and said they would check…read morewith their service person and get back to us. We have never heard from them.

We were looking for a quality reliable handyman...and found those qualities in Dave…read more We had a list of things that needed done. Dave showed up on time, and completed all effortlessly. A man of his word. Highly recommend.

He was on time, had his own tools, and a clear understanding of what I needed…read more He was fast and cleaned up after!

We recently had Jeremy Swann inspect our fireplace after concerns about our gas log set, and the…read moreexperience was outstanding. Jeremy was thorough, knowledgeable, and took the time to clearly explain what he was seeing and why it mattered. He identified a fuel-type mismatch in our existing burner and carefully walked us through the safety implications. There was no pressure -- just straightforward, honest recommendations. Scheduling was easy, communication was prompt, and the installation of the properly configured log set was completed quickly and professionally. Everything was tested, explained, and left spotless. It's rare to find someone who combines technical expertise with clear communication and integrity. We're very grateful for Jeremy's work and would absolutely recommend him to anyone needing fireplace or gas appliance service.

Jeremy responded right away and made room in his schedule to fix my fireplace on the day before…read moreimpending bad weather. I was so thankful! He was super friendly, knowledgeable, and his prices were better than other local companies I contacted. I highly recommend him!

We had a great experience with Travis- he did a great job breaking down our project and completing…read morethe work in a timely manner. We appreciated the team's hard work!

Travis did a great job replacing and repairing our chimney system, after Hurricane Helene damage…read more He even sourced new parts that would work with our old metal chimney system. He's the only post-hurricane contractor that I can recommend without reservations!

Aylon was prompt, on a return visit he called in advance to say he would be 30 minutes late!…read moreWe have an old but fabulous California Concepts fire table that failed for the 1st time in 20 years. It took a while but he discovered 2 problems. He kept to his original quote! He did such a good job, I asked him to replace the 4 burners on our Weber Special Addition grill, which isn't easy due to ignition wiring. Parts shipping took 4 days and he returned the 5th day to complete the job. Dependable, smart, quality work and informative. Aylon kept us informed each step of the way. There was a problem with old rusty screws on the Webber, but he found a work around. It was well worth the cost, he showed up and fixed everything!

I called Flow for washer/dryer service. They came out the same day & fixed my dryer. There was a…read morepart needed for my washer so they ordered it and called within a few days to install it. Very prompt & did very good work. I would definitely use them again!

We purchased a condo in Bend that needed some artistic renovations. Since we don't live in Bend, we…read morewere a bit nervous about finding a good, reliable contractor. We saw Ron on Yelp and reached out. He returned my call immediately which we really appreciated and in talking to him, I felt totally at ease and knew he was the right person for the project. He got the keys to our condo before we did!! He kept us in the loop and he kept everything moving on schedule. Above all, he did a fantastic job! Not only did he do the renovations that we envisioned, he made suggestions for bettering our ideas. He really "got" what we wanted and made it happen. We couldn't be happier with the finished product! After the condo projects were done, we hired Ron to build out custom pallet wood headboards and floating nightstand shelves. They are amazing! Ron was so much fun to work with that if we could have created more projects for him to do, we would have! Just an all-around nice guy & we couldn't recommend him more! Thanks Ron!!

Wow!!! Ron sets the bar for best experience ever with a contractor. We purchased a vacation home…read morein Sunriver and walked through it together with Ron, decribing our vision and leaning on his expertise. We love that he approaches his business as a partnership with the client, offering design, material and labor options. Ron always shares the pros/cons for an informed decision and is extremely communicative so we always knew how things were tracking. The vision was delivered, including some added scope, on the agreed timeline and price structure. So unreal! Here are some specifics on our project. We decided to replace all of the flooring, build a new kitchen island, create a focal fireplace facade and paint the entire interior. Ron knew we intended for this to be a short-term rental as well so every step along the way he made recommendations of materials that would accomplish the look we wanted to achieve and also provide the durability necessary for renters. We personally wanted to dedicate several weekends towards doing some of the improvements ourselves and Ron was amazing about embracing that and working through the schedule together. During those weekends I often found new projects that slightly expanded the scope, which Ron always accommodated. Since everything is a handshake with him, there was never a mess of change order agreements; he just adjusted his work plans and reflected the new work in the billing. Working with Ron from about 200 miles away felt like we were working with a next door neighbor. He has become our friend through this process and still holds a key to our home. In fact, we recently contacted him for a small outdoor project that he readily squeezed into his already busy schedule and we are so pleased to know that piece of our home is now up to code and build to withstand the Central Oregon elements. Bravo Ron!

Hunter is by far the best in the area. He was on time, professional but personable which made it…read moreeasy to communicate with him. While scheduled to do a chimney sweep, he was able to repair my chimney crown for a reasonable price as well. I would never have agreed to extra work but Hunter was so professional I feel lucky I got him to do it. It's worth the wait to have him do your chimney work.

5 stars for Black Sheep Chimney Sweep! Hunter was prompt, polite and very knowledgeable. He…read morerepaired my flue so that smoke from my downstairs neighbor is no longer coming into my apartment. His service fee was very reasonable; hopefully there won't be any more problems, but if there are, I will definitely call him. Highly recommend Black Sheep Chimney Sweep.