the carbondale walmart auto didnt know how to order my tire from hazard warranty for flat tire…read morefirst time I came in. put the spare on for me was nice and kept my paperwork and second time I came in Dustin said to check it in again to pull into their walmart garage at Carbondale and decided after that it could be fixed so it didnt need new tire order. however they was out of the right plugs for flat. Dustin also said why dont you goto another walmart auto because i might have to wait? murphysboro or another and I thought to myself because its an extra 10 miles plus some on a 1 way trip so why would i drive farther? I did endup going to murphysboro and they said they all students in auto at SIU and the best in region, however, they said i need to order a new tire becaUse they said the hole is too big for quarter inch plug. they ordered the new tire the first day I came in so i endup driving 40 mile rt to comeback for new tire and meanwhile Carbondale was still out of plugs. I thought it a little strange when they finally told me my tire was in....it endup a much older man and not a student working on it after they said was all SIU auto students. so he took a long tool when i glanced from the parking lot and saw him take a big swing with a tool towards my vehicle from more than 30 feet away and didnt see where it hit and popped off the tire after that. Thought a bit strange to do it that way? with a long torque wrench tool of some sort? never seen anybody take a swing to get a tire off after they told me they was the best in the region....and nobody was really watching besides my son and me from the parking lot. Another white suv was in there with the student working on the other vehicle. Than they didnt put the cap on under the lug nuts so we had to comeback.. I have had alot of bad luck in Carbondale/Marion areas and now Murphysboro with more than 1 trip for flat tire? I seen people switch tires out on my truck and even myself have but never had to swing past there shoulder with a tool before to pop off a flat? all together i endup driving over 60 miles for a flat between trips to walmart in Carbondale and Murphysboro on 4 trips! Never have had so much troubles in my life! This in addition to others and been into the auto mechanics way too many times Southern Illinois! I gave a 2 star just for meeting the SIU students who work there but they was not the ones who worked on my truck sorrowfully enuf.

They seem knowledgeable, the prices are good, the people are nice, and you can usually get in. On…read morethe other hand, they are poor at answering the phone, so do't bother calling. I definitely recommend them.

Recently had an alignment done and purchased a new set of tires. The service was great. Did the…read morework they said they would promptly and at a good price. Did a great job communicating with us on what they found during inspection and pricing the work to be done. Zach, the service agent we worked with was very professional, personable and efficient. They will have all our business going forward.

This place was great. They fit us in during a very busy day because we were in the middle of a road…read moretrip and patched our tire. We're so thankful for them.

Honest, reasonable, and does excellent work..Scheduling can be an issue at times. Matt is one of…read morethe best mechanics I know. My partner and I will continue to use his services. Bob Camp

Passing through town on my way home to Kentucky and my check engine light came on. Jesse got me…read moreright in and had my issue fixed within minutes! Thanks so much for the excellent service!

From the owner: Diagnose & Repair Check Engine Lights *Emissions System Repairs *Brakes *Starters *Alternators…read more*Batteries *Fuel Injection Cleaning *Heating System *Radiators *Water Pumps *Scheduled Maintenance *Suspension *Drive Axles *U-joints *Catalytic Converters *Anti-Lock Brakes (ABS) *Power Windows & Doors *Tire Pressure Monitoring Systems (TPMS) *Exhaust System & Mufflers *Air Conditioning *Timing Belts *Transmission Service *Tune-up *Oil Change *Belts & Hoses *Steering

I took my car here after I saw a review of a Dad having her daughter go here, and I'm very glad I…read moredid! They did a great job with my car and were very honest and did everything for less then other shops diagnosing fee. However, you do have to wait a little longer because it is a smaller shop. But definitely worth it.

A very honest and friendly place to take your vehicle. My daughter who is going to school in…read moreCarbondale was having issues with her car after taking it to two other repair places in town with no improvement , I had her take it to Eddies. they diagnosed and repaired her vehicle for less than $200 and gave her a ride to school while her car was being repaired. Robert was very helpful!

The crew at The Auto Shop salvaged what could have been a minor catastrophe for me. On a family…read morevisit 600 miles from my current home in Michigan, my konked out the day before I was supposed to return. Despite being a major repair - a new hybrid battery for a Prius - Jeremy and his crew took care of everything in just over two days. As always, they kept me abreast of the work, and gave me a variety of options for the part to fit my budget. As a former Carbondale resident who had taken my previous car to them many times, the added peace of mind in taking my car to someone who had always done right by me in the past made what could have been a major headache much better. I should also mention they actually called me the day I was supposed to be back home in Michigan just to see if the drive went okay. Above and beyond!

I brought my car in for an issue they quickly brushed off but later realised was legitimate, and…read moreeach time they had almost finished a repair I told them was all I could afford, they conveniently found another pressing, expensive repair I had to get done. $3000 and several months later, they didn't even plug my turn signals back in. Communication was condescending as well. The mechanic went forward with something I had said to wait on, and when I expressed my concern I was told to talk to them when I came in. The explanation was that sometimes in the thick of repair, things just happen.