outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

Great prices, quality service, and fantastic customer care every time. They offer military and…read moreteacher discounts, which is a huge plus. Reliable, professional, and always a smooth experience. Highly recommend!

Nice, quick and easy. Great customer service was great and I was able to use a coupon for $25 off…read moremy bill. This store does not do state vehicle inspections here.

Great prices. Reasonably quick service. Made me aware of services I may need soon but no pressure…read more Will continue to get my oil changed here until price goes up...

I needed my oil changed like STAT! They close at 6pm. I called them at 5:05pm. I was 5 minutes…read moreaway. They told me to come on. The employees were so nice and professional. They didn't try to sell me a bunch of other stuff. The waiting room and restroom was clean. I was out by 6pm. I will definitely go back.

Customer service was superior. Staff were very knowledgeable and checked everything with care! Will…read morerecommend to anyone to go there for exceptional service.

I arrived here at 12:12pm on a Friday afternoon. Gabe greeted me and offered a bottle of water. He…read morechecked under the hood and let me know they would be with me shortly. All 3 bays had a car in them. I was the next person in the 3rd bay. Prior to arriving, I called around for prices and I actually got a 25 off coupon from the agent I spoke to. Once there, I saw they have 15% off for ride share drivers and 25% for military and veterans. When I called, I was told for full synthetic it was $85. There, I saw they didn't even have an $85 option, only a $90 option. Apparently, my car takes advanced full synthetic which was $107 plus tax.. i was annoyed that I had to spend more than anticipated as I was calling around to different places. It was $90 after the coupon. I was done by 12:40pm. They didn't push me to buy extra stuff such as windshield wipers; only asked once. Overall, decent experience. My only issue was the price discrepancy.

Way too much upselling and the 15 minute service is a joke. Oil change and tire rotation was over…read more$150. And that didn't include any air filters. They wanted about $80 for both cabin and engine filters. I bought both on line for about $20 and took 5 minutes to replace

The lack of professionalism runs rampant among the staff here. Standing in the bay talking loudly…read moreabout customers while vehicles are sitting, awaiting oil changes and service. Four people were on the clock, however for most of the time, three of the four were just standing around and talking.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Stopped in to get my wife's car inspected a few weeks ago. We were in the area and it was the only…read moreplace that offered inspections on a Sunday, which made things convenient. We arrived just after brunch, so still early. No wait, pulled up, they took the keys, we waited for about 10 minute and were on our way. They did offer a list of recommended maintenance needs, but we're not overly pushy on the up sales. The waiting area was fine, clean, a bit small, but offered bottled water for guests while they wait. I'd return to this spot in the future if in the area and needing an inspection or other car work.

So glad they were open on a Sunday! Was able to get my car inspection done in under 20 mins…read more Friendly and helpful with a small waiting room and complimentary water bottles.