I was a patient at first care for nearly 4 years and let me tell you it was four years too long…read more This is by far the WORST doctors office in the capital region. I was almost denied my medications by a nurse because THEY hadn't filled it in over four days, actually blackmailed to "calm down or I won't get my meds filled" treated like a crack head because I was on benzos and judged everytime a certain doctor saw me. Meds were rarely on time until the state law changed where I needed to be seen every month instead. The ONLY good thing about this retched place is Roxanne, she listened and understood every problem I had helped me immensely and actually cared. The day my grandfather died I had to cancel my monthly appointment and they STILL charged me 50$ for cancelling before 24 hours. Sorry I didn't tell him to die ahead of time Roberta! Do not go here save yourself the headache and heartache of this place. I'm happily at a new doctor. You will not be getting the 50$ I was charged nor will you ever get a good review from me. This place is disgusting. I made a report with the health department over the blackmail of my pills and I won't stop until everyone knows what kind of bull**** place this is! GO SOMEWHERE ELSE!!!

I've been a patient at First Care for several years. I've had varied levels of good and bad…read moreexperiences during my time as a patient. I think one of the most frustrating situations was when I tried to talked to the receptionist and tried to explain a situation that was new to me (and quite obviously new to her) and she hung up on me not only once, but TWICE, and would not answer the phone after that, when I needed help from their nursing dept. badly. Since then, I had one of the best experiences as a patient I think I've ever had. Her name is Roxanne, and (I think) she is a nurse practitioner there. ( Just aside, Dr. Fuhrman is a great guy, and has been kind enough to work with me and my disorder for which it's difficult to find a provider who will support my medication needs, but he still seems to have some doubts about my condition that I've been diagnosed with for 33 years.) Now back to Roxanne. Today I had to do a walk-in appointment. Yeah, I had to wait for a while b/c people do have appointments and as it should be, the people with scheduled appointments should come first. But Roxanne came in and listened to my situation, and was amazing at helping me figure out a plan that would help me and my employer meet my medical needs (without making me look like a hypochondriac, or like someone physically incapable of keeping my job of 18 years)! This woman is amazing. She is willing to do whatever it takes to support the people on her (most probably) immense caseload. She makes me feel comfortable and has established a therapeutic rapport that allows me to communicate my needs effectively, rather than just coming in with an illness I've tried to "ignore" in the past. If you go to First Care, look up Roxanne. Just don't do it too often, b/c she will become so popular that some other place far away will hire her that will pay her much more - a place where travel time and mileage $ would put a hurt on my budget (and maybe yours).

Doctor is inattentive and takes a vacation while leaving his patients unawares…read more Don't go here.

Rebecca Elliot stopped my use of a benzo cold turkey and that could of caused a multitude of…read moredangerous isdues Then she tried to cover up her malpractice action by saying all the nurses at St Peters Detox were wrong and she did nothing wrong She is NOT to be trusted

The NP I saw was evasive of my needs and pissed me off. I told her so and I was told noit to come…read moreback. I'm glad it happened. I'm happy with where I go now and i get to see a real doctor. Don't waste your time, go elsewhere.

Medical care is minimal. I saw a nurse practitioner, never a doctor. I was not happy with their so…read morecalled care.

A place of many bosses. I recommend it for those without complex health or if this is among limited…read moreoptions per your insurance coverage. I am ​moving on after mixed experiences and now having a condition will seek a nice sensible --self-employed-- specialist as my pcp.

I've been going here for years. I've had some great doctors, most of whom were residents and have…read morenow gone. What's great about this place is they have early-morning walk-in hours, making it perfect for working stiffs like me who don't want to take off work for a doctor's appointment. They're also really good about fitting me in for an appointment quickly. They're also respectful and understanding. This place is affiliated with Albany Medical College, so they often have student observers. However, they're very good about not forcing that on you if you're not comfortable with it. For instance, when they asked me if a male student could observe my last gynecological exam, I wasn't having it. And that was fine.

This is a nice small office. The receptionist are superb. They are always friendly and courteous…read more They do the best they can to make sure all of your needs are met. Some downside is the long wait times in the office. I have sat for my apt for over an hour past my actual Apt time. The Dr is wonderful. He takes the time to explain everything and check in with how you're doing. There is plenty of parking in the lot . Also if handicap this is very accessible and plenty of parking for you as well. The office also has a handicap ramp if you need it as well. I would recommend going to this office for all your primary medical needs.

Same stains on waiting room carpets from day 1 until now. Some staff have a snub attitude at…read moretimes. Long waits on phone calls to scheduling or questions.

The service of physicians is excellent, but the receptionist need lots of work I called about a…read morethat didn't make it over to rx and the receptionist was rude and down right dismissive towards me . They stated that the rx would be at the pharmacy by the end of business day it now 330pm and the Rx is not there and the doctors office closed

Really great physician. Would recommned her to anyone. Her receptionists are a bit gruff but she…read moreherself is great.

i am very lucky to say that dr.amy walsh has been my primary care the last 14 years.i cannot have…read morereceived more excellent care.dr.walsh has an outstanding bed side manner. she never rushes you in and out of the office.dr.walsh always is prompt,and almost always running on time.next to caring for your physical health dr.walsh is concerned if you are having any mental health issues.amy walsh is simply the best.

From the owner: Born and raised in Albany, I have dedicated my professional life to giving all of my patients…read morecompassionate health care with a smile.