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    Fs Label Manufacturing

    5.0 (2 reviews)

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    The Woke Brand

    The Woke Brand

    (8 reviews)

    Today I had a very disappointing experience @ The Woke Brand inside the Saint Louis Galleria…read more I walked into the store to look at patches because my daughter was recently hired to create a custom 314 Day performance outfit for a rapper. I was on FaceTime with the client showing them the patches available in the store. While I was browsing, the fat head lady behind the counter told me to take pictures of the patches I was interested in and bring them to the counter for pricing. When I came up to ask about the price of one of the patches (a rice box patch), she asked if I had taken a picture. I told her I thought I had but realized it didn't take while I was on FaceTime. I then asked, " you have more than 1 patch thats a box of rice?" She stated "possibly!" She then asked what was wrong with me. I told her I was irritated and simply being honest that I'm human and having a moment. Instead of continuing the conversation or helping me, she told me my energy was bothering her and refused to serve me. She stated that again when I advised her she still diet answer my two simple questions. I left the store feeling disrespected and shocked that I was denied service for simply expressing that I was irritated. I was in the store trying to support a Black-owned business and help an artist prepare for a 314 Day performance. My u you would think with a name like Woke Brand one would know the power in being able to read energies if your chakras are alined. I came in that store happy and excited and with a pure heart so the only energy She should have read was the one that tells her to mind her business she pulled up a stool and sat diwn to ask me that. Like huh. I gave her an answer twi e calmy with no disrespect intended because she actually had nothing to do with why I was over stimulated. Shit my dog couldve just died‍. I regularly support and promote Black brands, so this experience was very disappointing. Businesses should treat customers with respect and professionalism even if someone seems to be having an off moment. I really couldn't adjust fast enough for her and actually did the best I could do at the moment. I will be filing complaints with the proper consumer and business agencies because no customer should be refused service for something like this. I'm sharing this so people know what kind of treatment I experienced today. You never know who you are talking to and who people know. It saddens me to have to go this route especially with a brand I myself was promoting free but you don't get to cause me pain and suffering and not have any consequences.

    Tezz and Derek.. Awesome customer service. Took me only 10 minutes to shop.. They did an awesome…read morejob

    Fs Label Manufacturing - custommerchandise - Updated May 2026

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