To say I am disappointed is a gross understatement…read more Two months ago I placed an order for a shadowbox for my military retirement ceremony. I was told by an employee that if I had the order in by the first week of June, then I would get ahead of the summertime rush. All that needed to be done was to build the box and mount the items. I had already designed the layout prior. The ceremony is set for 1 September; however, I also (repeatedly) informed the employee that I would be gone all of August. There was also a finishing touch I needed to add to the shadowbox and on the recommendation of the same employee, I decided to wait until I had the box in hand before proceeding with the final addition. I was told it should take a total of approximately 4 to 6 weeks to complete. At the 3 week point I inquired as to how it was coming along and was informed there was no update and to check back in 2 weeks. Two weeks later, same response. The following week, same response. Each time I re-emphasized that I would not be available in August and need the box to take care of the remaining item. Ultimately, I picked up my items today and the box (apparently) hadn't even been started yet and my choices were to have an incomplete box or no box at all and with me being gone all of August, should there be a snag, I would be unable to attend to it. I ultimately chose to cancel the order. During this two month ordeal, I received no phone calls and no updates. I know that on at lease one occasion a short notice order came in and it took priority over my order. I will not presume to tell you how to run your business, but I will say that I wasted two months with nothing to show for it and now I don't have enough time to get a shadowbox made. I would have thought first in, first out would be the overriding business model but apparently it is not. As I asked the employee today, had I ordered the shadowbox 12 months ago, would they not start it until the 11th month?

Staff was friendly and great/easy to work with. Very efficient and worked with me to get what I…read moreneeded. Dropped my item off last Monday and picked it up this Monday. I would recommend anyone needing engraving work to stop here first, I will definitely go back.

Tried to order shirts for my small business. And the initial ordering with Mary was easy and very…read morepleasant. She was very nice to my youngest daughter and myself. She was great with email communication and giving me options. But somehow when it got to the graphic designer I was lost. My small business order may have only been a little over $500, but the lack of communication and concern really was disheartening. After months of waiting and resending graphic files, and just lack of being told where we were in the process. I finally just canceled my order.

Love this place! Normally use it for bigger orders but placed a small order short notice and they…read morefinished it within 2 days! So happy with the results. Definitely will come back. -Sam

I recently had my first experience at this location when printing some invites. So friendly and…read moreefficient. Will definitely be going back for some of my larger printing needs.

We needed some t-shirts for our Dragon Boat races. We wanted three colors and needed to tweek our…read moredesign a bit. Brian at Gillian was amazing. He made suggests to go with the shirt color that we wanted. He gave me a few different color to chose from with his design portfolio. He sent me the proof, it was amazing. The prices were very fair. Brian told me that he has a graphic artist background, and it shows in his work. If you need a creative tshirt for any event this is the place to go.... I will be back.

I ordered 1 shirt on a Monday and needed it by that Saturday. I was told it would be in by then…read more It was not in until the following Tuesday. I asked to be compensated (free vinyl) and they did nothing to fix their mistake. I purchased the shirt still, but will never take my business back there.

Great place to get clothing embroidered with logos, etc. Very conscientious and fast turnaround…read moretime. Excellent customer service.

Janet, the owner runs this business. She embroidery several shirts and caps with my company name…read morelogo R T Property Inspections and personal names. I used several shirts of my own and she ordered several caps and shirts also. The quality of the embroidery on caps and shirts very impressive. The price was excellent, and I would highly recommend this business to everyone.

These guys are amazing! I get all of my artwork scanned and copied here. They are professional,…read more fast and all around great people to be in business with. I highly recommend them!

I would just like to say that they had the most professional workers justin tech number 3455 we are…read morevary satisfied with the service an will get referrals from us thanks again for a superb job

Quick and perfection!!!…read more Very happy customer ... (The prior Printing company I was using. Wouldn't have my shirts ready after a years notice) I called Kim @ Custom screen printing in a panic told her my situation with the prior printing company & that I was looking for someone to take on a challenge of making my deadline for shirts.. Kim gladly excepted the challenge.. :0) Less then a week later I received an email from Kim saying my order was completed and ready to be picked up.. (Order of 95 shirts) With 3 days to spare of the deadline... Shirts look great!!! I will be a repeat customer every yr... Thank you so much!!! Tami

If you need a large banner printed, this is the place to go! Great service with incredible…read moreturnaround time. Their quality and prices are unbeatable. I would definitely recommend them. Thanks for the great job Gary.