Follow up: after our initial negative review, Signarama contacted our office wanting to "make…read morethings right." After going back and forth for quite some time, I met with the owner and he and I agreed that they were not going to be able to do an installation that would make me happy. He and I agreed that they would refund a significant portion of the amount paid for the project to my office. I asked to put it in writing and he said we are businesspeople, that a handshake was fine. He would mail us a check. This was in June of 2022. After working extensively with the owner's assistant, we still do not have our refund check. And they are again no longer communicating with us. To say I am disappointed would be a gross understatement. It's not just the money. It's the lack of professionalism, follow-through, and integrity that truly upsets me.

I guess it's just luck of the draw whether they are going to help you or not. I have been dealing…read morewith the Signarama in Edwardsville and the one in Fairview Height. Apparently thy are brothers and sort of work together. I have been just trying to get an estimate since June 4th. It is now September 29th and I just got accused of leaving today on a set appointment. They have done nothing so far but waste my time over and over again for almost 4 months now, so good luck with your experience.

I am so pleased with all my products I have ordered over email and phone... I am in a totally…read moredifferent state placed and order over the phone and from and email of what I wanted and the design team went above and beyond for me! Everything was perfect! I had my products in a week. I would highly recommended this company! Even without putting my eyes on the finished product until delivery I was pleased!

From the owner: Using creative passion to solve the paradox of cutting edge visibility that stands the test of…read moretime. Custom sign solutions, vehicle wraps and graphics, branding and promotional items, design

Called a few places around St. Louis for a sign for our business…read more I've been in retail at long long time and have dealt with Signs and landlord and cities, etc. These guys made it so easy and wonderful that I literally didn't have to worry about things... especially after the property owner wasn't too happy with the design... It was beautiful, but they had to do a little tweaks probably redid it three times and the owner is happy! They installed the sign showed me the pictures and it is perfect. AS A WELL-KNOWN RETAIL STORE IN ST. LOUIS PEOPLE ALWAYS ASK ME WHAT COMPANIES I USE... THESE GUYS WERE PERFECT. THE PRICE WAS BETTER THAN MOST AND IT MADE THE TRANSACTION WONDERFUL

Thank you, Bob and the Plasti-Lite Signs team. great work, install, and price. I had a great…read moreexperience.

I guess it's just luck of the draw whether they are going to help you or not. I have been dealing…read morewith the Signarama in Edwardsville and the one in Fairview Height. Apparently thy are brothers and sort of work together. I have been just trying to get an estimate since June 4th. It is now September 29th and I just got accused of leaving today on a set appointment. They have done nothing so far but waste my time over and over again for almost 4 months now, so good luck with your experience.

If we could give this place zero stars, that still wouldn't do it justice. Save your money and go…read moreto Office Max/Depot like we did. The store opens irregularly, and doesn't adhere to the posted hours. The owner initially misspelled the sign we wanted, and offered to remake it. When we returned to pick up the corrected signage, the sizing was totally off. We asked for 3x10 and he made a 4x12 sign. Again, we called and asked him to correct it, and he said he would cut it down. From our understanding, cutting it down would alter the design. We told him we didn't want it anymore, and he told us to meet him at the store at 4:30pm and we could get a refund. We arrived on ahead of time, and he was not there. When he finally arrived he refused to issue a refund despite what he said over the phone. We ended up leaving the botched signage there, as it was of no use to us. Furthermore, he charged $50 for the sign, and my Father went and got the sign done at Office Max for $3. The owner has piss poor customer service, and doesn't believe in making sure the customer is satisfied with their product. I will NEVER return to Signarama. The strip mall is dead where it is located, and it's no surprise why this store is always empty. Save your money and go elsewhere. The sign said "Sistah's" which is the incorrect tense and spelling. This was a sentimental adornment for a garden my Mother created to honor her sister who passed away tragically last month. The owner's blasé attitude, and flippant responses to my Mother's request for a refund was uncalled for. I will continue to share her story and I will also be reporting this to the Better Business Bureau.

Do not use this company. Bill Brink is dishonest and shady. He will not pay former employees the…read morethousands of dollars in commissions that he owes them. He will ignore any communication regarding payment. You will also wait longer than told for your project to be completed, due to Bill's shady practices.

I took 3 small/medium neon signs in to get an estimated repair cost. Each sign had a single break…read morein the glass, so nothing major. I left the signs and provided my contact information. After a week I called and asked for an update since nobody contacted me. I was told that a 3rd party actually repairs them and they would get to it next week (no mention of this when I dropped them off). Another week of and a half of radio silence went by so I called again. I was told that the signs were sitting there but she'd have to call me back. When she did she said it would be $350 per sign to repair. My jaw hit the floor. I told her no thanks. The signs don't even cost that much brand new. It sounded like they just pulled a random number out of the air since no effort was made to contact me. When my wife picked up the signs she questioned the ridiculous repair cost and she was told that "they are a pain". Clearly they didn't want my business, so I wish they would have stated that from the beginning instead of wasting my time. I have more faith in the customer service from a stoner in a Taco Bell drive-thru than I do from these clowns.