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    Frozen Bitez

    4.4 (19 reviews)
    Open 1:30 pm - 8:00 PM

    Order Frozen Bitez Takeout or Delivery

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    two ice cream cones on a picnic table
    Bri W.

    Landed on this place on accident, but was happy we did! Location: This spot is in Old Downtown Lithonia. If you're the explorer type and like to see cute quaint towns, come here. People stared a lot, but it truly seemed out of curiosity because it seemed like a tight community, which we don't really see anymore. The shop: Very Instagram worthy. When I saw the place, I knew they sold cupcakes or something. A place that fun looking doesn't sell vegan entrees, but VEGAN options are available! Didn't see that coming... Customer service: We we're helped by Tamika. As soon as we got there, she opened the little window and greeted us with a big smile. They chose the right person to greet customers. She seemed so down to earth and eager to make our experience awesome. We appreciated that since we landed on this place after departing early from the 2022 Carnival nearby. Desserts: I tried to take a pic of as much as the menu as possible. For such a small shop, they have a lot of options. We got the Dole frozen sherbet (pineapple, pomegranate, and orange). BF loved my pomegranate (which he proceeded to keep dipping into) and I thought the pineapple tasted so superb! Never tasted a better pineapple sherbet, and I'm a sugar head, so that's a lot of comparisons. Would I recommend? Absolutely. Will I be back? Most likely. It's such a cool spot to hang out. Seems also very kid friendly and dog friendly. Enjoy!

    Sour Apple mixed with Pineapple with sweet creamon top. The other was Tiger Blood with sweet cream!!! Delish
    Ashlye B.

    The owner is so genuinely nice and warm. She came out to greet us and explain the menu. It sits right in the downtown Lithonia area. They have a plethora of flavors and also serve vegan soft serve along with the original snowballs. It's seating in front under a cool bright shade drape. The vibe was Caribbean Louisiana with street parking right in front. They are open Thursday thru Sunday 2-8pm. Please support this local business we need more of these good energy spots!!

    Pineapple-mango frozen Dole  Non-dairy for me! It is yummy!!
    Tanya B.

    Located in the heart of Lithonia Ga this little hidden gem is serving up a variety of ice creams in many different flavors! They also offer vegan choices as well! I was impressed with the fact that they have conveniently installed a doorbell for you to ring once you're ready to order. So my friend and I were discussing the many options to choose from and when we rang the doorbell we were greeted with samples of what he saw us pointing at lol omg talk about service!! The pineapple and mango was an excellent choice for me the flavors were amazing! I ordered the large. Prices are very reasonable. And I love the cute little sitting area right out front. It was a great day for cooling out with ice cream, comfortable weather, and a nice outdoor seating area! Definitely happy about this spot! Check out my pic!

    Half eaten because that's just how good it is lol pineapple Dole Whip Float 10/10!
    Nina P.

    This is my 4th time here and this place deserves all the stars. I bring my kids and sometimes my client who the owner is always nice to. Nice place for a family trip for sweets. The snowballs were my favorite until I tried the pineapple Dole Whip float.

    Mango & Cherry Dole Soft Serve
    Taitainia W.

    This place is a hidden gem and is so cute and quaint. The customer service is phenomenal and the prices are very reasonable. I got a large Dole Soft Serve Mango & Cherry mix (vegan...winner winner chicken dinner), kiddo1 got a small Birthday Cake Snowball, kiddo2 & Hubster both got a small Birthday Cake ice cream scoop and it was only $17.00. This is definitely worth a try if you're in the area.

    Strawberry and Pineapple Snow Cone!
    Marki S.

    Amazing! Me and my girls throughly enjoyed! The amount of favors available for snow cones was overwhelming in a good way! So impressed! Service was phenomenal as well. We will be back FOR SURE!

    Vegan Dole Watermelon-Pineapple Ice Cream
    Darnell H.

    Customer service was excellent. The ice cream, frozen lemonade, and even the vegan ice cream was delicious. They have a lot of different flavors and options. I'd recommend going here if you want or are craving something sweet.

    Yolanda T.

    Very disappointed with my experience here. My husband ordered 2 medium Snoballs, one Coconut and Cherry..one Peach and Coconut. It was majority ice and no juice. The individual taking the order stated that this is how its supposed to look and taste, that we were supposed to eat it and let it melt. Im from New Orleans, grew up on these all of my life and never had more ice than juice. As a resident in Lithonia, I try to frequent and support small businesses and restaurants, but I don't think I will support again. I'll be returning to Pelican Bay in Conyers for a good Snoball.

    Our sweet treats!!!

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    4 years ago

    By Far the best Ice Cream bar experience I've ever had! Great Ice Cream and even better customer service. Highly Recommend!

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    4 years ago

    They don't do right, inconsistent hours, open and close when they feel like it. Discontining popular menu items.

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    5 years ago

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    Ask the Community - Frozen Bitez

    Review Highlights - Frozen Bitez

    Been craving Dole whip since visiting Las Vegas and this did not disappoint.

    Mentioned in 2 reviews

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    Dairy Queen Grill & Chill

    Dairy Queen Grill & Chill

    2.5
    (20 reviews)
    1.0 mi
    $

    Dairy Queen offers an affordable menu featuring meals and soft-served ice cream. We arrived and…read morewere greeted by friendly staff, our meals were delivered promptly. The staff adheres to instructions when taking orders. Quiet environment where you can enjoy in peace.

    The food was amazing. The service was fast and the cashier who assisted me was okay. She was still…read morelearning, so she had to have someone come adjust the register a few times in order to get my order right. I ordered a turkey blt combo with a small Heath bar blizzard. My total was a little over $11. I thought that was a but high for what I was ordering and the restaurant I was in, but okay. The blizzard was amazing and my sandwich was perfect. The presentation was more than I expected; it looked like it had been prepared by a 5 star chef. The sandwich was perfectly put together; no meat or veggies falling off and it tasted even better. I will definitely be back because of the quality of the food. There is ample parking here and about 15 booths for seating. A lot of tables had food and debris on them and I had to overlook several before I sat down. The one I finally sat at still needed to be cleaned off before I sat, but it was the best of the rest. A manager came into the lobby and pushed in chairs, but did not clean any of the dirty tables. He did sit down to eat though. Cleanliness and price are where they lost stars.

    Photos
    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill

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    Vybez Atlanta

    Vybez Atlanta

    2.6
    (36 reviews)
    1.3 mi

    I visited on 6-6-2026 for the first time with my bro and 2 friends. My brother has been here before…read moreand one of our friends last time I was here the building was up under another business before the revamp and changes. We were here for the basketball game finals the game was good and they have plenty of TVs for viewing and there is a DJ playing music also. I tried the wings they were okay. My brother got the shrimp which are fried and fresh they are delicious they came with fries I think. I tried one of his shrimp delicious. I got the garlic parmesan wings with fries. The atmosphere and ambience is cool. We were sitting like in the middle of the booth area on the right side after you enter the door. With sports bars while games be on there is always a influx of people who want a place to chill so you know that the house wants you to spend if you want the perks of the experience if not you are out and some one else is in. It's like first come first serve here. There is security outside of the door making sure everything is good before entry. This place gets packed up with people who are here for a great time and bday etc.

    horrible every TIME I've come here the service has been horrible. after a long day of working at…read moreGrady i want to enjoy a taco Tuesday. waited 20 mins for a server and it was NOT crowded not a soul acknowledged me and as i was leaving out the waitress with the nastiest attitude says oh i was coming over to you i said I've been here 20 mins I've seen you laughing at the bar the dj arrived after i did you took him a drink she days I'm ready now are you? ma'am you know what I'll leave i work to hard to beg anyone to take money. went 2 weeks ago on a sunday waitress left me on the patio a hour now she apologized but me being the honest women i am i didnt want to dine and dash so i waited. only one star cause i cant give it 0

    Photos
    Garlic parmesan wings with blue cheese fries with ketchup and a ginger ale
    Garlic parmesan wings with blue cheese fries with ketchup and a ginger ale
    Miscue Mule. Just one was all I needed.
    Miscue Mule. Just one was all I needed.
    Vybez Atlanta

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    IHOP

    IHOP

    1.6
    (90 reviews)
    1.2 mi
    $

    Reasons I didn't give one star: It's conveniently located…read moreright at a highway and in a plaza with a mall and several other stores. The dining room was clean, but it should have been since only three tables had customers. I didn't see the bathroom. The staff did the bare minimum. There were at least two hostesses/waitresses. I saw two other young ladies sitting but they may have been cooks or on their break. When we arrived their were three other tables taken; each with two people. Our waitress sat us and didn't ask if we wanted drinks to start. A woman nearby got the waitresses attention before she zoomed by to tell her that there was an issue with her meal. We watched an episode of World of Gumball before the waitress returned to take our orders. My daughter ordered, then I ordered a sandwich and paused for an indication that she'd gotten that part and I could continue. As soon as I stopped talking she walked away. No "ok", "Anything else", "Is that all for you?", or "Alright. We'll get that started". I didn't finish saying what else I wanted for my sandwich and hadn't ordered a drink. The waitress walked through our section to other tables maybe twice. She never looked towards us for me to flag her down and didn't seem to hear me calling. At some point the woman who had previously complained became frustrated and just asked for her bill so she could leave. The waitress sat my daughter's drink down and was about to dash again before I stopped her and asked for a drink. My drink came a few minutes later. By the time our food came we'd watched another episode of the cartoon. My sandwich wasn't what I wanted of course because I didn't finish my order but it tasted fine for what it was. My daughter ordered a sunny side up over hard. It came regular (runny yolk. Not flipped.). She started to eat the egg white and said it tasted off. I tried it and the whites somehow felt runny or loose. I asked for salt and pepper that never came so when I spotted salt and pepper shakers on a table I went and grabbed those. The waitress checked on us once from the other side of a divider wall. We finished eating, moved our plates to the side, and waited for the bill. And we waited. And waited. She brought the bill. And we waited. And my daughter went to the bathroom. And I stacked our plates. And the waitress sat guests at the table next to ours. And she took their order as we stood at our table clearly ready to pay but she was sure to not make eye contact. I know that she was actively avoiding looking in our direction. We're STANDING, about three feet to her right. We're both turned towards her. My eyes are on her. Even the woman facing us looked up at me a few times. She took their order and walked away in the opposite direction of where we stood. I saw another hostess at the pickup counter at the entrance. I walked over to ask if I could pay there, but she'd walked away before I could catch her. So we stood there and waited a minute or two. I had my bill so I was about to leave and just call back to pay. From behind I hear "Are you ready :) !". It's our waitress. I paid and left.

    Bottom line: Avoid this location. The owner publicly screamed at his staff in front of guests,…read moreblamed them for call-outs, and shoved my food at me when I requested a refund. Absolutely zero leadership. I placed a to-go order and arrived to find no line, but a DoorDash driver was already waiting because her online order was wrong and her coffee was missing. While we stood there, an individual who I later learned was the owner came storming out of the back, yelling at his workers to "take care of guests" rather than actually helping them. His behavior was shocking. He loudly announced that three workers had called out and blamed them for the delays in front of everyone. He also made a strange and uncomfortable point of saying he is "not from this country," which felt like an excuse for his poor attitude rather than a valid reason for the chaos. The hostess was trying her absolute hardest to salvage the service and help the other guests, but the owner spent the entire time chastising her and making her job impossible. After waiting an unreasonable amount of time, I requested a refund. Instead of handling it professionally, he shoved the food at me with a dismissive, "we can't do anything with this now" attitude. As a corporate trainer for Delta Airlines who specializes in customer service, I can say with certainty that this is the worst leadership I have ever witnessed in a restaurant. A business succeeds or fails by its example, and this owner is failing his staff and his customers. I truly hope those hardworking employees find a better environment where they are respected.

    Photos
    IHOP
    IHOP
    IHOP
    IHOP

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    IHOP
    Steak ’n Shake

    Steak ’n Shake

    1.8
    (174 reviews)
    1.3 mi
    $

    They have been doing this since 1934 that says a lot! The quality of the food is fresh and…read moredelicious! I have not had a combo from this restaurant in a while for real. My nephew was with me they have the kiosk for the orders and I made sure that I accidentally didn't add anything I didn't need talking to a employee. Customer service is great.This is my first time seeing the self checkout at this location. I saw the new patriotic shake on line. The double burger is delicious and the fries price point is great also. The shake is delicious! They always had the shakes on lock the shake was so thick I had to pull my straw out of the cup to clear from the bottom before it would go through. I visited on 3-20-2026 pull up and check them out. Health score is a 97.

    While they have taken all of the attention from the front counter to be more efficient in the back,…read moreit was nice that we were still greeted upon entering! Like the new rebranding. It's clean and speaks to Steak & Shake's origin on Route 66. The food looked really good... Sorry I was down to my last bite but it was a great smash burger. Fresh veggies complimented the crispy edges and nice grilled flavor of the burger. Also... Their pickles are fire. Just saying. Sad we don't have one in Charleston anymore. The drink machine was a little weird though as you had to scan for it to work.

    Photos
    Steak ’n Shake
    Double burger with fries and a patriotic shake.
    Double burger with fries and a patriotic shake.
    Texas Burger

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    Texas Burger

    Frozen Bitez - shavedice - Updated June 2026

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