Not about a specific store it's Metro period called customer services wanted lines taken off even…read morespoke to a rude supervisort He told me if I didn't want the tablets ,Why did I pay for the service. I told him it's my money Do what I want Hung up called back spoke to someone else they told me to hold on never came back on the line .They are trying to make me pay for something I don't want ,Even asked for headquarters was told don't have one. Oh and the kicker the tablet I brought the lady told me it was beginning audited Metro by T-Mobile the customer service/ supervisor don't get a phone from there might have to talk to the ones I did and this is only 75 percent of what went on but it's okay will switch to another phone company be careful They won't be getting any money from me

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Consistently great service ! I purchased a phone here in November and recently had an issue with it…read more( my mistake ) . The manager of the store personally assisted me and was super helpful. I highly recommend this branch . I will return and recommend !

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Owner will not leave house unless he receives a check for a nominal amount that is decided by him…read more No costs are disclosed do not use this business as he is not interested in completing the job or your satisfaction. Business has no reserves is operating on credit cards and will charge you based on what money they need to pay bills and credit cards and not on the value of the job and what was completed. Will send you past due notice and threat of police action less than one day after invoice is sent. Once invoice is sent they will not answer any questions or provide any assistance accessing supposed work that was done. Did not have time to discuss invoice but took time to assess the abilities of others here to enforce our desire to leave our residence after work was not completed in the 4 hours we had reserved. We believed that allowing person back in our residence would be a ticket for him to concoct another charge. Beware this business will put you in a situation that is uncomfortable and poses threats that may include physical action to remain and hold you up in an attempt to collect on work not completed. Do not let him through your door.

Luxury telecommunications is the best!!!!! A simple phone call to get a quote about relocating my…read moreinternet box turned into a number of different installation. They centralized my WiFi to give be better WiFi signal through my house. Also installed my wireless ring doorbell, mounted my 55" TV and provided the bracket. The technician did it all the today in just a few hours. I will be using them again.

If I could give these folks six stars, I would…read more I had serious issues after purchasing a phone / plan from the store at 3323 South Orange Blossom Trail. They added on lots of stuff I didn't ask for and refused to give me a refund. Repeated visits didn't fix anything. Lots of excuses and lies. The folks at the t-mobile 800# were marginally better. But just barely. I was still being overcharged and each kept pointing me at the other for a refund. Enter Stephanie and Katherine (manager) at this location. Fantastic. Even though they didn't make a dime off me, and even though these stores are independent agents (so profits aren't shared), they jumped in to help me. They called the District Manager. Called their support people at T-mobile. In the end, they got me what I was owed, some compensation for all the hassle, and cut my monthly plan cost in half. I can't say enough good things at how helpful they were.

I rarely use this service, but after getting a new phone as a gift for Christmas. I need to make…read moresure the transfer from the old phone , to the new phone was made properly since I didn't want to loose all my pictures, files and contacts. After going to another Metro at Osceola Pkway and being mistreated and getting NO help at all. We decided to visit this one. As soon as we walked in we were greeted and felt welcomed. The young man who approach us was very friendly , helpful and knowledgeable. He transferred my phone and also my husband's ( since he had also got a new phone as a gift for Christmas). We ended up getting a Samsung tablet for free ( with using a previous credit we had in our account). We really appreciate all the help we got, specially from Emmanuel, like I said he was so helpful and has amazing customer service skills. The company has a great access to their team! This is the place to go if you want to be treated with respect, care and attention. We will definitely be back!

I have been on the phone for over an hour and a half. Keep getting tech support and them telling me…read moreto perform test, and still have the same problem. Going from one department to another and still have the same issued. Two hours later they issue a repair ticket for 2 days from to today. When the tech first came out he installed the system but never gave us paperwork, therefore when they asked a question of account number we could not provide any info. Also they took forever to find us and once they did couldn't resolve the problem anyway. Very unhappy with their services, and professionalism. Try another cable company, this one SUCKS.

Internet service is good but for the second time in a year I have a wire running across my front…read moreyard with flags, and duck tape across my driveway. This causes a Tripp hazard and a problem with grass cutting. I can't understand this when I it only takes 15 minutes to run the wire through the conduit. It's an eyesore and a bad business practice!!!