We were very happy with CBC Technologies. They responded to our request for service in a few…read moreminutes. We were unable to get our printer to work. The tech was very friendly and knowledgeable. He had it going in a few minutes, and it has continued to work fine. We will definitely call them in the future when we need service!

Reliable and hard working. Didn't give up until the problem was solved. Super nice guy.read more

I visited the store and was immediately waited on. The people were very interested in helping me…read more They found my information about my cell carrier and was able to release me from my carrier and transferred information from my phone to a new phone all within 30 minutes. I was a T-Mobile customer with a 5 year guarantee price. I couldn't have been more surprised when the transaction was so fast and easy. Thanks for everything. Bill L.

ONE is saying it mildly. My husband and I went to the location at 2931 S McCall Rd, Englewood, FL…read more34224 on 7-12-24. I had purchased our new Revvl 7 5g phones online and was going to turn in our old Revvl phones and set up my husband's phone. As soon as we walked in the gentlemen that was in the front was rude and he just had a bad attitude. Made us feel like we were bother him from looking at his phone. As soon as I said about setting up my husband's phone he immediately asked for $35.00 and said if you purchased your phones online you have to pay for set up. I did not have a problem giving him the money. I set up my own phone and had a few questions that he could not answer. ONE being how could I change the gesture line at the bottom of the screen for it was just too hard to maneuver the screens in and out, He said," I could not for that this is just the way the new phones are". NOT. Had to do my own research and found in Gestures the navigation mode is how you change from the one line across to the 3-button navigation. Avery unknowledgeable employee and very unhelpful employee. SECOND I had brought in our old phones and thought we could turn mine and my husbands in at the store. He told us "We could not that we had to mail them in, that they are just a franchise not the corporate office." According to the T-Mobile website you can bring in your old phones. Again, a very unhelpful and unknowledgeable employee. THIRD I had the T-Mobile protective glass for him to put on my husband's phone and once again he said," I am not allowed to do that for if it gets messed up, I can't fix it". WHAT?? That is part of your JOB to help customers. I have had T-Mobile phones since living in Boston, MA and three years ago when we moved to Englewood, FL we turned in our old phones at this location and at that time got the Revvl 5 5g and other things. The girls who were at this store at that time were helpful, very pleasant and exceptionally knowledgeable about the products. Set up our new phone put on the protective glass and went over the features. Should we have any problems with our new phones I will be sure not to go to that location. Certainly, it needs more professional staff who is knowledgeable about what the products are and is willing to help CUSTOMERS. Without GOOD COSTOMER SERVICE stores will close for no one wants to deal with someone like this gentleman.

I would like to thank Michael Morales ( Quality Tv Sales & Service) and team ( his family) for…read moreincredible service and professionalism! To start, Best Buy canceled our installation of our new home at 6:30pm by text the night before install. Only options were to reschedule or cancel. Evidently they only have one crew and totally left us hanging as we had been planning on this for over 3 weeks. We had to drive 30 minutes to Best Buy in Port Charlotte because they no longer have phones in store, ( this is a complete joke if you have tried to deal with Best Buy lately, GOOD LUCK) to see what had happened and try to reschedule or cancel. We ended up walking out of Best Buy at 9:00pm with nothing resolved and possibly a week or two wait on installation. The next morning my wife found Quality Tv on Google and we decided to stop in. Mike gave us a quick class on TVs and we loved the family atmosphere of his business. Mike was able squeeze us in to do the install and his sons Michael/ Matthew and Brian teamed up to knock out the job. I was in awe of how they teamed up and worked together and how great of a job they did. We have had Best Buy for at least 12-13 installs over the last 15 years and Quality TV hands down was the best service we have ever had! My wife and I couldn't be more happy with choosing Quality Tv& Sales. Highly highly recommend calling them. You'll be glad you did. And if you ever need a service call - they handle that too!

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

This is the location next to Publix and Panera in Venice Village Shoppes. They're great, always…read moresolving my problems quickly. The employees seem to enjoy working there while expertise and attitude make all the difference in the world. Thanks

Terrible service. Manager wouldn't even come out of the back to speak with me. Just the go-between…read moreminion running back and forth. Wouldn't even bother to look at the updated protection policy information which covers my issue which multiple other T-Mobile stores have had no problem complying with. 1 star is too many.

I have been having issues with our current internet provider. So I went to T-Mobile to try their…read moreinternet service specifically for the mbps. They have a 2 week free trial. Set it up, used it for maybe 5 days. And it was not any better than what I had. I returned it on the 6th day. Was never told I had to call corporate to cancel. So I get a letter that I owe like $70. I called the billing number and discovered I needed my passcode. I gave them the number and they tell me it was wrong. So I go to the store to verify my identity. I call back and the (very nice) customer service guy helped and stated that he had it all cleared up. Approximately a month later I get a letter stating I owe $24.15. It says it is for "one time charge for restore from suspend". So I call the support number. I am on hold for over 20 minutes. Got tired of that so I will visit the store tomorrow. They were pretty adamant that I set up auto pay while I was at the store picking up the router. That God I didn't do that. So the take away is ain't nothing free. The fight is very annoying.

I've been sitting here for over 45 minutes, neither employee has even acknowledged us here. They…read moreboth are to busy telling the guy about how him and his dad redid their garage, empanadas, showing pictures on their phones, giving recommendations to restaurants and chatting about their " girls" their girls airpods etc. Its ridiculous at those point. How about some customer service? How long does it take to get a phone? This is worse than sprint... Maybe I should move to at &t