This place is awesome. Service was attentive and not rushed. The view is spectacular. The food…read moremay be the best on the island. Having spent the day fishing, we went for the cook your catch meal. The chef prepared our rockfish in two different ways and added some of their famous and delicious white king salmon. The soup, a curried coconut halibut chowder was fantastic, and the Halibut Olympia was out of this world.

Appreciated the warm welcome. Great view. Bread and olive oil dipping sauce lovely. Drinks well…read moremade. Salads fresh with lots of great veggies. Drinks well done. Table enjoyed scampi, ate it up, king chowder (was okay), steak (ordered medium, came pretty rare, chopped Caesar (not chopped or tossed) and wedge. Food was fine. They were busy. Service was intermittent. Nice people, nice room. Didn't get any pics.

I rarely leave negative reviews, but my experience with this hotel -- specifically with the…read moremanager, Nick Lavender -- was upsetting and unacceptable. I left two very expensive items in my room after checkout: a pair of AirPods and a white noise machine. When I realized this, I called the hotel the next day hoping to retrieve them. Instead of showing any concern or willingness to help, Nick was immediately dismissive and defensive. I asked if he could investigate with his housekeeping staff, and he outright refused, saying he "trusts his staff" and doesn't know me, so I must be lying. I explained that I had only been at the hotel and my brother's house -- there was no other possible location where the items could have gone missing -- but he insisted he didn't believe me and made no effort to even pretend to look into it in an investigative manner. When I asked for the owner's contact information to escalate the issue, he refused again and said he wouldn't allow me to "bug him." The complete lack of empathy, accountability, or basic customer service was honestly shocking. I understand that things get left behind sometimes, but the unwillingness to investigate or even acknowledge the possibility of wrongdoing by staff is deeply troubling. I feel violated and disrespected. If you value your belongings and want to be treated with decency, I strongly recommend staying elsewhere.

Not trying to steer anyone away, but in comparison to other hotels in the area, the Westmark is…read morelong over do for a makeover, rooms haven't been painted for decades, big TV's, but the displays must be 20 years old, very blurry compared to a modern TV. They have s nice big fridge in the room, no microwave. Stains all over the furniture, again the furniture is ancient and they obviously don't clean it. On the plus side, they probably have the very best location and views in Sitka and the best restaurant, compliments to the Chef. The staff are very friendly and accommodating and there's a very homey atmosphere.