I met Eric back in 2014 and I had an issue with my mountain bike. Amazingly, he came to my house…read moreand took the bike to his workshop. His customer service is second to none and I would highly recommend him to anyone.

Brought my vintage road-wreck in for a spruce-up. Erik's wise counsel prevented me from blowing a…read morewhole lot of money on it - vintage as in years only... I compromised on my wish list and only did what was necessary to enjoy the bike for a while more. Runs like a charm.

If I could I've give Beeton's 10 stars. Friendly, honest, dependable staff....great shop. The…read moreservice and knowledge of the guys working there is beyond excellent. They care. They answer all questions and take time to listen to your needs. They suggest all options and give you comparisons on what can be done. The turn around time is exceptional. They know bikes. They get your bike in and out quick....but do not skimp on service. They know what they're doing when it comes to repairing, tuning , selling....everything to do with bikes. My bike is important to me and they understand that. The store has a great variety of bike things for sale from tubes to car carriers. They sell Jamis bikes, ebikes and always have a few used bikes. The prices are below most other bike shops. This is my go to place. I feel fortunate to have them in Niagara Falls....and close to the bike path too.

Quick turnaround for spring bike tune ups! And very reasonable pricing. I wouldn't hesitate to come…read moreback

The staff at Thornton's Cycle is extremely knowledgeable and helpful in all things cycling related…read more They helped get me going on my new bike in every step of the process. Great facility and shop here--thanks to everyone at Thornton's cycle for the Fantastic service! I would highly recommend seeking them out for your next bike purchase or service needs.

Back in 2021, despite being EXEMPT from masking requirements, these humans REQUIRED me to wear an…read moreineffective rag while asking if they had a certain tool. They didn't have it. I gave a poor review. Now I've called them up to ask about rivnut installation. The repair drone had no clue what I was talking about. RIVET NUTS. "you mean, drill a hole a put a rivet in it?" No. Rivet nuts, also called RIVNUTS. See https://www.amazon.ca/s?k=rivet+nut Don't let people like this work on your equipment.

After getting an unreasonable estimate from another bike shop in the area I dropped into Liberty to…read moresee what they had to say. I had a pleasant surprise. The bike mechanic stopped what he was doing and gave me his full attention. He even went out of his way to find a part that would save me a large bill. In the end he did his best to get my bike fixed at a very reasonable cost. I will continue to drive the extra miles to have our bike serviced by Liberty. Wayne F

Got a bike for Christmas and was also gifted with a extra Package that was paid for to have it…read morefitted for me. I waited because I didn't feel comfortable to go in during covid only to find out they would no longer honoured it. Could believe it, the bike cost $1000.00 plus more for all the extra he bought for me. Poor customer service if you ask me. My boyfriend is since shopping elsewhere for his bike

Our kids and I found this bike shop and definitely want to recommend it to others! Cost was very…read morereasonable, the bikes were great, and the owner of the shop was super kind. We had a great experience and biked all day long. It was also fun to get out of the touristy part of Niagara Falls and see the old downtown, where the shop is located.

We stopped by just to look around and ask about some local bike routes. They were super friendly,…read moregave us a map, and spent time guiding us through some of the routes. That is a very good sign for customer service! The mechanic asked if he could help us with anything, but we had just gotten our tandem tuned so there wasn't anything to fuss with.

Sold me a broken Wahoo Kickr Core 2. Refused to exchange it or refund me. Absolutely unbelievable…read more Still in disbelief.

You know what makes a small town a wonderful place to live, to visit, to grow up in? It's the small…read morelocal businesses there, the people who run those businesses, and the heart and soul that goes into every customer interaction, every product, every experience. It's the smile that greets you when you walk through the door, and the thought of knowing you are seeing an old friend. Though county cycle is a relatively newer business in our small town of beamsville opening in 2012, they have nestled right into the culture embracing the people, the fabulous biking here, and a good cup of espresso. They have managed to spark a passion for 2 wheels amongst an entire community and beyond to the next towns. County Cycle is a fantastic shop to purchase all your biking needs, accessories, services, or just a quick espresso stop during your ride through the green belt. From beginners to professionals, the shop can serve all your needs! I purchased my first "real" bike here and it has been an investment I have never looked back on. My Rocky Mountain hybrid is my baby and what has helped me develop a deep love for riding the roads on 2 wheels. The team at county has always helped me get the gear I need, transition to clips, a safer helmet, yearly service tune ups, and always a good conversation. Nick and his staff are the bomb! County Cycle will continue to be my bike shop destination! A gem on the map in niagara region and the wholesome bike experience everyone should have!

I love coming down here with my 2 sons…read more They have food trucks & restaurants up & down the street . They have outdoor seating for some restaurants. They have a big chess game which is cool to play. Idk if they still have the big checkers or not to play . Big seats to Lounge in, There was a ping pong table that me, and the boys always played on , Amongst other games to play on the sidewalk and a huge chalkboard for people to write things down on, but what they love about Niagara Falls . It's just a fun atmosphere whether you're just going there or if you're on your way to see the Falls or after you leave the fall sit down and just relax or just play some games or get something to eat.

This was for the octoberfest 2024. The set up was great with tents and long tables. They had a…read morefood service in the convention center and a drink station for beer, pop and water. They also had a souvenir shop with hats, scarfs and halos. It was great to see the long tables and everyone get in the spirit. One thing I did notice they took down an eye sore along falls street, not sure what is going up, but hoping it would a nice sitting area to enjoy falls street. Maybe a stage for music. Happy Fall everyone!

This was a life saver. Had a bad knee and was not able to get around niagra Falls so well and we…read morelooked on line and found they rented scooters. Owner was extremely friendly and helpful.Thanks to them I was able to enjoy my vacation with the rest of my group. Would highly recommend.

Good prices, owner is friendly, and one of the only bike rental places in Niagara Falls.read more

I have been here a number of times for expensive repairs. Went in recently with an acquaintance who…read moreis mentally ill, to pay to have his bike repaired as a Christmas gift. The whole time we were treated like we were going to rob the place, one of the staff members was even clenching his fists and cracking his knuckles like he was going to assault one of us. They charged me $50 to replace the chain, which entailed about 2 minutes of labour. Almost could of bought him a used bike for that much. Previous experiences were better, I think my acquaintance is a little shady looking, and maybe they felt threatened by him. But I would not go back after this experience, it is too expensive, and the staff are rude.

Great team at BIKEFIT. Just bought my new Trek 2.1 and I love it. 5th bike I have purchased there.read more