They double charged for their rooms. I had a prepaid reservation and found out they double charged…read moreme when I got home. I confronted them about it and they got nasty. Their breakfast was cold and stuck to the pans, they didn't have vending machines, workout machines, restaurant or bar, conference rooms or meeting rooms, and the blankets were papers thin. They charged for pets and service animals and were extremely rude. It was hard to see the entrance to the hotel as it was shared with the gas station.

I have never on my life had an experience this bad with any business , EVER! And this is without…read moreeven coming into physical contact with the place. I called around the 1dt week in April to book 2 rooms for one night from May 3nd to May 3rd. Before I hung up, I asked, after I have them my Credit/Debit card numbers , just to be sure , when they would use them to take money out of my account. They boldly lied to me and told me only when you check in. As soon as I hung up, I realized that we needed 2 nights, so I called to book another night. Thus, the 2 bookings. Later in the day, I discovered that all of the money had been taken from my account. I discussed this with my family(fellow travelers) . Because of this, we decided to cancel our booking. We checked their website where it said we had 24 hours to cancel a booking. When we tried , we were told that , they would cancel the booking, but the money was NON REFUNDABLE, because I had a contract where I had agreed to it upon booking the room. This is a week before the May. 2nd ETA. After throwing a fit and assuring them I had agreed to noo such thing, they agreed to return my money, but told me that I would have to "apply" for the refund. ,which I did. I just now got my money back. 38.31 short of what I paid them.

Hotel is huge and basically looks like new. Super roomy lobby and eating area for breakfast. Big…read morerooms and bathrooms. Great showers and love the shampoo/gel - smells so good! Breakfast was good too and even had gluten free bread! Staff is very friendly and helpful too. Hotel is by a shopping center and restaurant but they close early FYI.

This best western is very nice but could be better for the rate they charge…read more We had a family suite with six of us and it was huge and comfortable except for the sofa bed There's no way a person could sleep on it because the mattress was a ridiculously thin mat full of springs The swimming pool could be much warmer And the staff were not very friendly, but we got what we needed It's a really beautiful facility, but it could be a lot nicer

We booked a room here in a pinch when our construction job was delayed. From our first interaction…read morewith the incredibly accommodating concierge - I think his name is Mike he had a ponytail - to our room we knew we were getting a better experience than we had expected Then we went to the pool. Wow, what a facility! Indoor hot tub, outdoor hot tub, indoor/outdoor pool, men's steam room, women's steam room, rain forest simulation chamber, kids play fountain/kinetic sculpture. The shallow end of the pool has a curtain of water that falls from the ceiling and various fountains/massage jets. For two guys on a multiweek construction project out of town, the aquatic center at Hampton Inn Wheeling was the best surprise either of us can remember lately. HIW had more to offer though. There was a shuttle service that took us to supper, brought us back when we called (and they showed up in about 7 minutes) later, we took the shuttle to the casino We both somehow beat the house for some decent loot. And we taken back to the hotel by the shuttle at two am Both drivers were exceptionally gracious and polite. This unassuming looking hotel hides spectacular accommodations and flawless hospitality. My name is Thieme Hall and I approve this review.

When I checked in, the guy asked me if I had ever been there before. I responded, "not to this…read morelocation". He said, "oh! Well, welcome to the best one". Lmao. Apparently it actually is because there was a poster near the elevators that indicated that Hampton inn was voted the best in the world. It also won like a best hotel in West Virginia award also. Who knew? Right off the highway, restaurants literally basically just off the edge of the property including, and I would like to highlight, TACO BELL. Room was decently sized, about average. Beds were comfortable. TV was smaller than I have expected recently and I don't recall them having the option of connecting Netflix or any other streaming services which is nice, relying on what is on cable at that particular moment is a drag and I don't know how we did it for so long. Towels were plentiful. Shower was nice. Multiple mirrors arranged in just a way that your partner can watch you on the toilet from the bed if you leave the door open, as we discovered. I'll spare you the photos that were taken. Not a bad choice.

We were looking for a place to stay for the night on our drive home. Our first time staying at this…read morelocation and it didn't disappoint. Conveniently located near I-80 with plenty of parking. We were greeted warmly upon check-in. The hot breakfast was well stocked and dining room nicely appointed. Our room was clean and spacious. We were happy with our stay.

I travel quite a bit with my husband and I can't remember a better experience at a hotel in quite…read moresome time. It has a homey feel with very thoughtful touches and detail to cleanliness that is second to none. I honestly wanted to stay longer.

Bed was comfortable kind of feels like a nice hotel. It looks beautiful. Everything looks modern. I…read moresuggest you try this place at least once. My family had a great time here.

We stayed here for 1 night & left the next morning. Don't have any complaints at all. Clean, quiet…read more& comfortable. Staff was excellent; very friendly. Continental breakfast was standard, but tasty. Coming from across the State, this might be our new place to stay if we need to come back to this area!

Nice hotel is a convenient location, right near the Grove City Outlets and Primanti Brothers. Right…read morenext to I79, so you can easily get to I80 or down to Pittsburgh or North to Erie.

The Hampton Inn & Suites Grove City is located in Mercer, Pennsylvania, right off Exit 113 on I-79…read more This hotel is minutes from the Grove City Premium Outlets and close to schools like Grove City College and Slippery Rock University. This is an older-style Hampton property, but it is clean, has large, spacious rooms and is well managed and maintained. This hotel has an Indoor heated pool with a hot tub, a fitness center with a good blend of older and newer cardio equipment, free weights, and features a Peloton that anyone can use with the hotel's account or their own account with a free account. My room was a large King suite with plenty of floor space, a refrigerator, coffee station, a separate sink and additional storage space. The wifi is a bit slow for my liking, but I was able to surf, check emails and do other general tasks. There is a premium Wi-Fi offer for higher-tiered members or for a daily fee. Breakfast is buffet-style with a choice of hot and cold offerings as well as cereals, breads, eggs, oatmeal, fresh fruit and other items. Overall, a problem-free stay in a well-maintained property close to highways, gas stations, restaurants, schools and an outlet mall.

Was not a very good experience. Upon entering the room, I noticed cigarette burns in the carpet, a…read moreblood splotches on the wall in the bathroom, and the bed was harder than a sack of rocks. The key cards constantly malfunctioned, and it sometimes took me 2-3 minutes just to get into my room. Would not recommend this hotel to my worst enemy. This isn't a blemish on the IHG Holiday Inn express as others that I have stayed in were very nice. This one should be shut down for remodeling and updating the technology. Edit: I forgot to mention the breakfast. It was a choice between water eggs, bricks...I mean biscuits and flour paste...I mean sausage gravy and gray mystery meat...I mean sausage links.

The place was decent for the money. The staff did take care of us pretty well and one went above…read moreand beyond to make our stay more pleasant. The breakfast was good and they kept it well stocked with food as other guests consumed the supplies. The room lock/ key card was a bit of a chore to open because it had a delay and a short window to open the door before it would relock. The bedding and towels were all nice and clean. The bed and pillows were supportive and we got good rest while we were there. I recently stayed in a nearby hotel across the river and it made me appreciate what this hotel experience offered in comparison. Stay away from the Quality Inn, it is worth spending a few bucks more to stay here.

A friend and I booked Treehouse #4 for a quiet night away from the city. The treehouse itself was…read moreawesome! Even better than the photos online. Even though the cabins are next to each other, we felt like we were the only ones on the property. The jacuzzi tub in the room was a really nice amenity. We enjoyed the fireplace (super easy to turn on and off with a light-switch) and couldn't believe how much heat it put out. The kitchen was stocked with basic cooking essentials and dishes for two. The only downside was the miscommunication with our checkout. We payed for a late checkout, but apparently the office didn't communicate that to housekeeping. The office left me a voicemail saying they didn't have record of the late checkout, I returned the call and confirmed that we did pay extra for that, and then shortly after housekeeping showed up and we had to also tell them that we had a late checkout. Kind of took us out of our getaway bubble, but overall a really nice vacation experience.

Absolutely perfect stay; who knew a tree house could feel like a luxurious 5-star hotel?! We hope…read moreto return next year - it's such a fun, unique experience!

Amanda is so awesome. Very friendly and helpful. Can't beat her as an employee. Strawser Const Inc…read moregives her 5 start in hospitality.

I was expecting more from a Holiday Inn. This is definitely a basic no frills place to lay your…read morehead. Convenient location off of the interstate. Main floor had a very strong chlorine smell that permeated all way up to our third floor room. The hallways had a "wet " smell. Over all the room was clean but "damp" . No hand soap in the bathroom. Used the almost empty bottle of bottle wash so I didn't make a big deal about it. Also only one wash cloth. They have breakfast from 7-10 on the weekends, a pool and workout room. Not impressed but wasn't mortified either.