Had them out to renovate our existing sprinkler system -- replaced and relocated several zones and…read moreupdated the control unit. From start to finish, the whole experience was excellent. They were professional, punctual, and reasonably priced for the scope of work. What really stood out: after they left the gas company nicked one of our lines during unrelated work, and they came right back out and fixed it free of charge, no questions asked. That kind of follow-through is rare these days. Can't recommend them enough.

I'm not sure how this company has such stellar reviews. Their great rating was the reason I went…read morewith them in the first place. I went with them last year to lay irrigation down in my front yard with a whole new system with foundation plantings to be watered by drip irrigation. With the really hot summer of 2025, I called two times for them to come out because the foundation plants were not adequately watered with drip irrigation. The first time, Reynolds came really quickly. The second time, I was told that I could change the amount of water myself on the app and that the team had already come out once to service me and that they had changed out 3 leaks in the drip system for free! The issue is, drip irrigation put in place did not reach all the plants - even though I was told it would- so I could increase the amount of water as much as I want and all it would do it drown some plants while others stay dry. Fast forward a year later, some very valuable trees have withered and died -3 japanese maples and 1 blue spruce along with some other shrubs. They also neglected to tell me that they reduced the amount of water everything was getting by 1/3 last summer because of the water shortage. They probably thought homeowners can change this themselves if plants look like they need more water. But we were away for July 2025 and came back to dead trees. An email telling us that they were doing this would have gone a long way. After thousands of dollars, I'm now back at square one and needing another system. Oh, they also told me they would change my old system (valves etc) and they didn't. They retrofitted everything to an old 30 year old system - I was told this when I got a new estimate recently. I was also told that the drip irrigation system was improperly installed, not suitable for my foundational plantings and were getting leaks because they didn't put a regulator in for that much water pressure. It would have been good for them to tell me that before installing the system. What a mess! Stay Away!

Extremely professional and very knowledgeable about sprinkler systems. Foud problem in less then 5…read moreminutes. Price was very reasonable. I will definitely call them if I need sprinkler repair again.

Fantastic customer service! John recently completed two major jobs for me. First, he repaired a…read morecurb-side valve after the town notified us of a continuous leak. Other companies quoted unreasonable prices with long wait times, but John responded immediately and provided a very fair estimate. He even took the time to ensure the lawn was perfectly restored afterward. I was so impressed that I hired him again to install a new sprinkler zone. Both times, he was incredibly patient, clearly explaining the issues and the solutions. His work was fast, amazing, and he was an absolute pleasure to deal with.

Very nice people to work with! When our old analog controller was past it's prime, I'll called…read moreseveral contractors on a Monday. A few responded, but John at Lifetime had the best price and could do the work Friday morning. It took no time, and he showed my wife and I how to program the system via a wifi app. The crew tested everything, fixed a few leaky sprinkler heads and we couldn't be happier with the system.

John and his crew were great. They came within a day and made some repairs to restore my sprinkler…read moresystem. They were honest and fair with price. True pros. Highly recommend.

Great company with an incredibly professional staff to boot…read moreCustomer service is on point and they are easy to get a hold of as well They are dependable, hard working and clean I recommend them to all my friends and I've never had a complaint Give them a call for yourself and see what is all the hype!

After almost 10 years of service, we told them we do not want them to come open the sprinklers. We…read morehave paid them to come out every fall and spring to open and close the sprinkler system. Since we did have them come out I wanted the floor plan of where every pipe and head is located. The woman at the office told me since I am not longer a customer they deleted my information. It makes no sense for a company to delete all your information because you did not ask them to come for one visit. We are still a customer and usually customers call the company that installed them if an issue arises. Poor service to completely wipe a customers file simply because they said no to coming for a single service. It costs them pennies to keep a digital map of the pipes and sprinkler heads.

I have been using Pacific Lawn Sprinklers for a few years now. They have been very reliable each…read moreyear with sprinkler turn on service in the Spring and winterization in the Fall. I had a sprinkler leak and reached out to them for repair. They showed up promptly the next day, identified the problem, dug up the section of piping and repaired in an hour. I would not hesitate to recommend them.

Hey have an "on time or on us" policy (SUPPOSEDLY). Technician arrived after the time window and I…read morereached out letting them know. They argued that he arrived 1 minute before his schedule window of FOUR HOURS. A very petty and arrogant customer care practice.

I decided to take a trip over to the shop to meet the crew before I had them do any work on my…read morehouse in Hauppauge. Everyone was really friendly and knowledgeable. John the owner was the one who did my estimate and he answered all my questions and made me feel like I could trust him with what I needed. The cost was competitive and the quality was great. No leaking heads and the lines were ran perfectly. I would refer all of my colleagues to waterways if they need work done. Thank you!

Ive been looking for a new irrigation company and luckily I found waterways irrigation. They were…read moreso accommodating and nice i felt like i finally found a company who was going to do right by me. They're honest about when theyre busy and book me on days when theyre certain they can service me. i appreciate their quality and thoroughness and I am happy to have found a great company.

I reached out for winterization on Halloween, the only text I get back is asking me to shut my…read morewater valve off, nothing else. No date or time was scheduled for the appointment. I asked them that same day if they knew what day they could arrive, no answer. The next day, November 1, I text them again to confirm, no response. On November 6th, I text them one more time asking if they were still even available at this point,no response. I call however no answer. After days of no response I figure I'm not going to hear from them and Knowing the temps were going to freezing at night, I call another company to get it done the following week. That company completed the job November 13. On November 15, this company show up unannounced, doesn't even check with me if my water was turned off, doesn't communicate with me that he was even on the property, and I receive a bill in my mailbox. I was shocked! Reaching out 3 different times with no response, it's reasonable to believe I can't rely on them to keep my pipes from freezing . Of course , I text them about the bill and they respond right away, asking if I wasn't going to pay. Of course now they text me back right away. He called me and was extremely aggressive and threatening, then lastly insulting my home before hanging up. He really could have damaged my home and property. Unbelievable, you should be ashamed of yourself.

If anyone is in search of a fantastic irrigation company, these are your guys Kleen Cut Irrigation!…read more They are very knowledgeable, professional, and fair priced! We had a major issue with ours and Brian and his crew worked endlessly to solve the problem after our long term irrigation guy denied there was even an issue with our sprinklers..