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    Friendly Village

    5.0 (2 reviews)
    Open • 8:30 am - 4:30 pm
    Updated over 3 months ago

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    5 years ago

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    6 years ago

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    Home Improvements by Tim Allard

    Home Improvements by Tim Allard

    (24 reviews)

    I can't say enough good things about this company. The people are amazing! They take their time and…read moreexplain everything. You are never rushed off the phone nor do they hurry off to a next appointment or job they may have scheduled. They are respectful of you home and stand by their work. Customer service and satisfaction does matter to them and that means EVERYTHING!

    The follow-up customer service has been disappointing, unfortunately…read more After waiting several months to have leaks in my new awnings addressed, and after experiencing multiple rainfall events that clearly demonstrated the system installed by Home Improvements by Tim Allard is not adequately configured to handle the water load, I contacted the office and sent several text messages to Tom. Unfortunately, the response time for follow-up service has been extremely delayed--measured in months rather than days or weeks. The gutters on the awnings installed by Home Improvements by Tim Allard overflow significantly during normal rainfall. Before purchasing and installing the two 62-foot awnings, I specifically asked whether the system would be capable of handling the expected surface water runoff. I was assured that it would. However, it does not. Eventually, Scott returned to inspect the issue and acknowledged both the overflow problem and the need for an additional downspout. I purchased these awnings with the expectation that they would include a complete and properly designed drainage system capable of performing their intended function. I am now being told that I must pay an additional expense to install the downspouts necessary to make the system function adequately. This is not what I was originally told, and it raises a concerning question: Why would a system be sold and installed if it was not sufficient for the job from the start? I trusted Home Improvements by Tim Allard to provide a complete solution. Instead, the project remains incomplete, and I am left with overflowing gutters--a problem that did not exist with my previous system. I believe this issue should be corrected without additional cost to me, as the current configuration does not meet the expectations that were established at the time of sale. I hope this matter can be resolved promptly and fairly.

    Deluxe Construction

    Deluxe Construction

    (6 reviews)

    Doug I've been waiting since October of last year for our roof new roof and we're in June now. A…read morefew logs is not proving us that you can do the work. This is people's livelihood. Please micromanage your business better. No more Bull. We'd like our money back if you can't do the job. Otherwise, if you'd like better reviews from your customers and you like your company enough you've got to show up. Don't pick up peoples money and abandon them... If this job gets finished I can still change this but.. I'm not having it anymore. I may need to take it further if nothing gets done.

    I would never recommend this company to repair of replace a mobile home roof. I singed a contract…read moreon July 9th, 2019 to have Deluxe replace my mobile home roof after a wind blew it loose. It is now Oct. 27th and is still not finished. I was lied to, cheated, and put on the back burner. The wrong size roof was ordered and after waiting 6 weeks for the new roof, it had to be ordered because it was the wrong size. After another 5 weeks the new roof came but they were too busy to replace mine so I waited. I found out when they finally put the roof on Sept.24th it was the original wrong sized one and didn't fit so they had to order a cap to fill the gap. More waiting.....and they needed other materials that they didn't order so I had to wait again. They charged for materials and work not used or done. These people are mobile home specialist and they didn't know they could put the new roof over the old one? They charged me $1,100 for removing the original roof but didn't remove it. I could say much more but you get the idea. Th photo isn't large enough to see the edge. They were going to replace the rain gutter, but didn't. I'm still waiting for the trim that wasn't ordered until after the job was finished. But of course it still isn't finished.... I'm still waiting. The list goes on.

    Friendly Village - mobileparks - Updated October 2026

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