The entire team understood the assignment when my nervous son had to have dental work. They were…read morepatient with him by giving him breaks when he felt overwhelmed despite the fact that they were busy that day.

We came in to have a cavity filled and the lack of patience for a pediatric dentistry was insane…read more My daughter was on the chair, under laughing gas and had some tears because she was nervous. She had her mouth open and they already put a device in her mouth. The doctor decided he wasn't going to work on her and said I can't work on her if she does move (she wasn't moving and was hooked up to nitrous) we were seen for a LASER filling. At this point he stood up and left the room, with the assistant repeating "we see this everyday it's not going to work". My daughter was laying back completely still under nitrous- might I add. I asked- so you're going to make her come back again and after starting a service and saying you won't work on her when she has a few tears? (First filling) She was upset that they stopped, I told her we'd have to come back and try again. Then- we go to leave and I ask the assistant as we walk out now what, I schedule an appointment next week to try again? And she says no-the doctor won't want to see her back for six months at least. I said for a filling!? How do they know her tooth won't hurt by then? The lack of caring, patience and time they give is absurd for a pediatric dentist. My daughter was calm and ready outside of having some normal fears for her first ever cavity. Had they taken a moment to slow down instead of storm off, she would have been fine moments later. Instead, she started crying even more because I told her we would have to come back AGAIN. Extremely unprofessional and so disappointed. I DO NOT recommend this place for fillings. EDITED TO ADD: I called around to a few other pediatric dental offices and explained her age, circumstance, etc and they all stated they would NOT recommend waiting 6 months for the filling. I proceeded to call back and asked if we actually are recommended to wait 6 months for her to be seen, what am I supposed to do if she has pain and also how much can I expect the tooth to decay if we wait that long? The girl put me on hold. Then another female answers and says she's the office manager. She started the phone call right away by saying we no longer think your family would be a good fit here you guys obviously don't like it here etc. I said I'm calling to ask questions about my daughter's care for her cavity, I never said we don't like it there. I'm a parent trying to take care of my daughter's teeth. She said yeah well we're going to refer you out etc. I said okay, well the only issue I had was the bedside manner today and lack of patience. She stated that the assistant and doctor claimed my daughter (who I was in the room with the entire time) was "crying hysterically, moving, and not opening her mouth" which was 100% not the case. She had some tears which could have easily been walked through with patience. While still on the phone she did state "you're leaving a google review so you wouldn't be a good fit here" I guess only good reviews are appreciated by staff, but REAL reviews are appreciated by the public. I'm just shocked and blown away by the abrupt, unprofessional, sad, not patient, not kid friendly service today. Yes I left overwhelmed, frustrated and upset. After hours on the phone getting other opinions, I lack the trust in this dentist. I ended the phone call with the dental office manager (repeating myself because I still didn't get an answer) as a parent I'm just trying to figure out if the 6 months is real and if it is- what to do if she has pain, and secondly how much can I anticipate her tooth to decay in waiting that time? And she stated she would talk to the doctor and call me back. Added: they called me back and didn't answer any questions and said we're sending you a dismissal letter I said okay I'll add to my google review and hung up. That's my latest update. Added X2: this company has numerous fake reviews and they attempt to remove their "bad" reviews.

Our family been going to this Dr. Qin Huang for years. Yesterday we got a bill for $948 out of no…read morewhere. Every visit we paid and got bill months later. We didn't understand why the over charge. I called and spoke with billing personal and she said that the Dr. was working off network. I asked for her to explain, and she said," the Dr. is allowed to make this decision to go off network. What this means is they don't want to pay the fee from the insurance, so they bill the patient the extra money. Regardless, if the doctor makes the decision, the patient should know if the Dr. is working off network. Not letting the patient know about this decision, to me feels greedy in a little bit of a scam . Going to the dentist is the expensive as it is, that's why we have insurance, we pay insurance on top of that and now her prices are higher. They don't want to pay the fee, but make the patients pay at a higher cost.

I have been going to Dr. Huang for about 7 years now. She and her team are wonderful! I typically…read moreonly need a cleaning 2 x year but, last night I chipped a tooth ‍. I called this morning at 8am and Dr. Huang was able to get me in! She bonded the tooth and took such good care of me. I highly recommend Exton and Glennmore Dental Care.

DO NOT TRY THIS PRACTICE UNLESS YOU WANT TO BE UPSOLD! I went in for the repair of 1 missing…read moretooth...I know I need other work but my vanity wanted just a fiber flex partial. Dentist kept INSISTING "don't worry we'll Fix it but you need this and this and this and it will get Easier with the 4th and 5th etc. visits....don't you want a nice smile? We can leave this one in and pull this one and in a few months you'll have a perfect smile". I JUST WANTED A REPLACEMENT TOOTH!!! They kept insisting on doing more X-rays even though they had recent ones from Another practice I was at - they said "don't worry they are free - doctor said he would not charge me to do them"! Lets see if he was telling the truth from My insurance! I don't want to wait months to get a smile! I wanted a tooth! 1 TOOTH! I could see I was going to be paying for this doctor's children's private school! Don't go here unless you plan to be conned Into more than you want! You're the boss of your own mouth! Stand up for yourself and OPEN your mouth and tell them what YOU want! They not only lost me ...but my husband will go elsewhere too since they couldn't do ONE TOOTH for me we'll take our money elsewhere!

I went to Dr. Carano and then Dr. Green for years. When Angstat took over I was never notified. I…read morehad to reschedule my last cleaning due to inclement weather, they had nothing in the evenings for 6 months. I get a message months later that they need to reschedule the cleaning and that they don't have hours past 6pm. It entirely unreasonable to cut your hours so people have to take vacation time to get a cleaning. The receptionist was an immature person incapable of explanation as a reasonable adult. If you're going to reduce your hours, the very least you could do is plan ahead and honor the appointments you have and not inconvenience patients. It's clear this practice does not care for its patients. And a good family practice lost in Lancaster.

The only dentist I trust. Been going to Larrimore for many years now. All staff here are amazing.read more

Wonderful dental practice with amazing professionals caring for you. All practitioners administer…read morecare with the upmost concern for patient understanding and treatment. I've had a few minor procedures and they were done painlessly and efficiently. Very little waiting time and found the team to be extremely compassionate. The office is immaculate and well organized. This practice exceeded expectations and comes highly recommended.

I absolutely love this dental practice. everyone is very nice, informative, reassuring and seem to…read morelove their jobs. They listen to you and care about your wellbeing. The office is very clean, up to date and organized. The staff is just great! It's like Cheers, but a dentist office!! They make you feel right at home!

As a kid, I always feared the dentist. I've had a couple real bad experiences, but Exton Dental has…read morebeen simply amazing. From the friendly reception, to the hygienists, to the doctors themselves...they are all very nice and get you in and out in a timely fashion. Very professional and caring. My entire family has made this our practice and could not be happier with everything. Highly recommend.

it was good I like the games and the bathrooms were good and the seats were good the staff is good…read moreto

Feeling being scammed after supposedly Free consultation!!…read moreConsultation at Brady's is NOT free. I took my son to Brady Orthodontist for a Free consultation. They ended up charging us almost $200 for X-rays. They said that only the doctor's consultation is free, but not the X-rays. I was outraged by the hidden charges when I thought free consultation means Free!! Do not go there if you really want a Free consultation!

Fantastically run practice--highly recommend. Drs. and staff extremely caring and…read moreknowledgeable--great communication among staff. Appts. generally on time, what to expect at each visit and next step on braces journey always well explained. Even personal notes sent from staff after adjusting to new appliances. End results were awesome!

My daughter and I had a horrible experience. First day she had her device placed we came home and…read moreone side is not even glue in. She was in a lot of pain, and had to make an appt. else where for it to be fixed. Called for records which I supposedly can not receive for over 1 week, and I had to call twice to get that answer because they could not even call back. Knowing a child is in pain you would expect them to care enough to at least call back. But I guess that's because they don't really care about their patients. And also with electric medical recording they can give you your records by just printing each page. They are just lazy and do not care about their patients well being.

10/10 5 stars would recommend Dr Sara is the best. She's my dental Sherpa. Great staffread more

very friendly staff and amazing dentist. i would recommend Dr gotwalt to everyone. Dr Gotwalt is…read morenice and accommodating.