I came in for a removal of polish on my fingernails…read more The last time I came in I asked for polish that would last for 4 weeks. The manicurist suggested the powder dip procedure. They put on 4 layers of polish and that stayed on just as promised. Today I decided I wouldn't be able to get this much polish off my nails myself so I came back to have the polish removed. Manicurist was very patient and kind as it took a bit of time to sand and soak my fingernails. He offered me a drink of soda or wine when I asked. Note, they don't serve coffee here which was something I was hoping for. Oh well, I settled for a coke. The people here are so friendly, polite and helpful and the setting is very quiet with some peaceful background music. Its a perfect way to relax. Prices are reasonable and in line with the competition and sometimes cheaper as well. They also have a point system. For every hundred points you receive $5 off your next purchase. Today I spent $10 for color removal and cut. Not bad considering. The shop is in a frequently visited location off Countryclub and Peace haven called Club Haven shops. Plenty of places to check out here after or before your nail appt. This remains my go to nail salon and they always take walk ins.

Unfortunately, after going here for months and months loyally, I will be finding a new nail shop to…read morego to. I tried everything I could to resolve the issue, because I prefer to leave positive or helpful words when I can here. But bad service is bad service. When I come here, I go in and allow whoever is free to do my nails because I usually have a great experience regardless. But twice now, I have been given to someone who isn't ready to be doing nails. The first time I was serviced, months ago, all of my nails hurt SO badly for 3-4 days. He drilled over my skin continuously. But when I went in yesterday, I decided to give him a second shot. I regret that so much. All of my fingers were cut and bleeding. I told him he was hurting me and he said it's just hot. And kept on drilling. I started to dissociate at that point. They hurt so bad. The acrylic set (brand new) that he applied was so badly done. I thought I might be over reacting so I asked some others and they all agreed that the nails were absolutely terrible and I should go get them fixed. I'm not one for confrontation, but they hurt so bad and we're too thick to use for anything. As you can see in photos. I am always patient and forgiving and leave good tips, so I expected the shop to hear my complaint and help me out. They said on the phone when my friend called for me, that they'd make it right if I came in in person to discuss it. So I did. I drove the 28 minutes to get there, they said they were too busy to help me, and said they'd issue a full refund but they had to call the card merchant first. I said ok, left my info, and went on. They did not offer to fix, replace, or give me any tips for healing my nails and skin. They called me later to tell me that their boss told them not to refund me, that they'd give me half off, and tried to convince me that I had an acrylic allergy and wasn't cut. They said "we are poor so no refund." And "it happens so oh well" I get it. Business is hard. But as a loyal long time customer, I just wanted to be treated kindly. When I went to another stylist in a different shop she was appalled at the state of my nails and skin. She kept apologizing that this happened to me, and noted how badly cut my skin was over and over. She could not fix the nails they were so badly done, had to remove them all, before she could treat the skin underneath and apply a new set. I am so so exhausted after all of this. I wish I had better things to say. I tried to resolve via email first and never got a response. If you go here, make an apt with one of the experienced stylists. Or you know, just don't.

Everything was great! Mia gave me a wonderful pedicure! She also did a full set for my wedding! She…read moredid an amazing job and made sure they were exactly what I wanted! She was so kind and passionate about her job! She is extremely talented!

Went today to get my daughters nails done. She had a picture of what she wanted. The lady in the…read morefront looked at the picture and told her it would be 50.00 when it was time to pay she told her it would be 70.00 nothing was changed. She did the same thing on the picture and that's good but what if she didn't have the extra 20.00 to pay. When she was doing the service she didn't tell her the price was going to be different. Definitely not going back if you give a price that's what it should be. Not charge more just because you are money hungry.

Staff was friendly and efficient, environment was clean and sanitary and staff wore gloves which I…read moreappreciated. I was looking for simple raspberry pink nails and these turned out great! Only $35 too

My wife has been going here for nearly a year and today I had a manicure because my brittle nails…read morewere in bad shape. The technician was fantastic. The most important thing about this salon is that it is a beautiful spa. All the employees are very friendly and the service was impeccable. They had pleasant music which was very soothing. I also had a pedicure there several months ago and I am ready for another one so when my wife gets her nails done, I will get a pedicure. 5 star in every category and the prices were very reasonable. I would not go anywhere else. Appointments are readily available.

They cancel /change appointments because they take too many walk ins. People make appointments…read morefor a reason.

This place is next to our new grocery store so i decided to get my *first* NC manicure there…read more Laura (sorry if it's Lara...I'll ask next time I see you!), was my nail tech and she did a great job. She was so friendly and sweet. She was able to do exactly what I wanted and they turned out great. I was super pleased to find out it was only 50 bucks for a gel polish change (no cuticle trimming). I will be back soon!

POST-SERVICE UPDATE: OH MY GOSH, the transformation from rugged cracked talons to beautiful soft…read morehuman hands! This may be the best my hands have ever looked/felt! 10 stars! -- UPDATE: was able to get through via phone! Excited to try this place out, hoping to report 5 star experience shortly! -- I made an appointment last night, can't find confirmation of appointment time. Logged back into the site - no appointments showing. I called them to try to see what's going on, no answer. Left a voicemail about an hour ago trying to figure out my appointment time and if I was even actually on the books. No call back. Tried to book it again, and the site was being glitchy. Tried to close out and book from the very beginning, and I get an error message that I've exceeded the maximum number of requests to try again in 12 hrs. About to call one more time, but I'm betting I'm not going to get through. I was really looking forward to trying this place :(

I have not had a regular nail place in years. I wanted my nails done for a special event and I…read moreliked that you could book online. The salon focuses on cleanliness and customer satisfaction. I appreciate it that they have washed my hands when I arrive. They also showed off the room where they sanitize all the equipment. You get to choose your scrub and lotion sent as well as your color. I was going to get the spa manicure but they were running late so I just got the basic one. The technician did a wonderful job on my nails. She made sure I was happy with the color before she painted them. She created a custom color based on what I was looking for. I would definitely come back the next time I need my nails done.

Best nail place in Winston! As someone who sees getting my nails done as a luxury service, this…read moreplace checks off the boxes. Relaxing clean atmosphere, plenty of space between customers (unless they're a bit busy), no pressure to talk to the techs unless needed, and even snacks (fresh plate of fruit & chips) and beverages for a pick me up. Most importantly for me though is how they don't nick or do excessive cuticle and skin trimming - I have eczema and the techs have been patient and willing to work with me. Retention has been standard 2-3 weeks with no chipping or other issues for gel full set. The one thing I'd like to call out is during peak hours sometimes you will have to wait 20 mins (even with appt), so it's strongly suggested you try to call in for an appt during those busy hours. Pricing runs about equal to other nail places in area. My gel fill ins are $50 + $5 for shape. They also offer a membership option where you can rack up points in exchange for money off of services. 10/10!!

While visiting in town this place was a referral suggestion. Upon entering I was greeted and asked…read moreto select a color for my pedicure. The lady then seated me and declined my request to soak for a while. They brought me fruit and a request glass of wine. "If you are giving these options at least give time to enjoy." The massage chair is fire! The services were great and worth my trip. Did a great job on my toes. Pricing was a bit confusing cause I asked for a $48 service and was charged $63. Which did not include the tip. So I think they up-charge me. That is the only concern.

Victor did an amazing job, everyone is friendly and knowledgeable. The salon was clean and the…read morelocation is easy to get to.

Jack is amazing! I'm so picky and I was so nervous to try a new place. But wow. The shape is…read moreperfect and they are not thick at all! I didn't need to ask him to fix them at all. Jack said matte would look better and he was right! Literally so happy with my service. I had my eyebrows done as well and let me tell ya'll!! I got one weird eyebrow and it never looks right. But Jacks mother did them and she was so quick. They came out perfect!! I haven't found a place that I'm this happy with the results of my brows so for real this place is the best. This is my new go to spot. They are so friendly and they deserve the best. Just look at the details in my nails!! It's a work of art. I'm so in love with them I already can't wait for my next appointment.

This was my first visit to Martini Nail Bar and they were able to fit me in as a walk in. It…read morequickly filled in, but I didn't see anyone walking in have to wait very long (few mins max) to get seated. The salon is very modern, clean and big. I got a SNS manicure done. First they had to remove my previous manicure from my nails, which took a while but I did not mind because I'm trying to keep my nails healthy. My cuticles grow fairly fast, so they also needed to be trimmed, and during this, my manicurist nicked my cuticles on numerous fingers- causing them to bleed. The manicurist was aware of it and apologized throughout the appointment. The manicure also wasn't the cleanest job I've had either. She was still very apologetic for my cuticles, and gave me a coupon for my next visit to make it right, acknowledging that this is not a normal experience. Given all of this, I still really liked the service and would still consider going back.

This is my favorite nail salon, my favorite tech is Lan, she does a phenomenal job with attention…read moreto detail and wonderful massage! This is my monthly indulgence and worth every penny!

Came here on a whim before work one day and I was pleasantly surprised by the service and prices!…read moreThe nail salons I've been to prior here in Winston were very expensive and unfortunately ruined the quality of my nails as I didn't realize they were drilling them too far down when taking off the gel manicures. They took the extra time to take care of my nails for me, added nail strengthener, were extra gentle with the nails that were damaged, and recommended I wait for more healthy growth before putting more paint down. Once my nails are ready I will be going back! The wait on a weekday evening was about 30-45 minutes, I will definitely be making an appointment next time!

Came here while waiting for my brother to get off work so we could eat dinner. This place is clean…read morewith great decor, lots of color options and plenty of people working. I only wish they had more OPI options but they did have a decent amount. I came here in the days leading up to Thanksgiving and they were packed to the brim with regulars and walk-ins. The wait for me as a walk-in was about 45 minutes but well worth it. I got a gel manicure only. Lynn, the technicians, was very detail-oriented and did a wonderful job on the manicure. Which never chipped even after a month of not being able to get another mani. It just continued to grown out. I was thoroughly impressed. The service did not take long and was performed with a smile. I will certainly return when I am in the area and highly recommend them.

From out of state and needed a mani pedi for the start of the season and a spring break trip…read more Lana was the best I've had in a long while. She took special care of my much needed feet. My mani was great too! Wonderful cocktails offered, clean and fun music playing. Thank you for a spectacular service!

I gave this business the last $35 Ill ever spend there. The…read moretip of my nails weren't painted One nail she missed half the nail She turned off the massager on me bc she said it shook my feet while she did my nails, she did not ask me if it was ok. She threw my receipt up towards me without helping me get my shoes so I could leave I tried to ask her to put my sandals on my feet but she insisted on putting those yellow floppy sandals on me The last time I went they left my feet jagged looking and uneven polish. Always get one of the guys if you go, every time I had a woman do my pedicure its trash. I will not be going back.