We recently moved from London back to Manhattan and chose FlateRate for our move. From the…read morebeginning to the end the communication, service, and care have been terrific. Everything was very easy - the paperwork for our items and for customs, the packing was quick and thorough, and the actual shipment was quicker than we expected. And now we have our items in FlateRate storage and needed to get a few things out. The person at the storage unit in New Jersey was incredibly helpful getting our things and the items were all in perfect shape. I highly recommend using FlateRate!

I hate moving, let me just say it again, I hate moving! The concept of boxing up all your worldly…read morepossessions, tossing it on the back of a truck and praying it all gets there in one piece. Then there's the backache, the cuts on your hands from boxes, the pain in your teeth from ripping tape and let's not forget, watching your mate drop your TV down the stairs. Am I being dramatic? Of course I am, because it's awful. So this time I decided to treat myself to hiring a moving company and took the time to do some research, call around and get a few quotes. I settled on FlatRate London and I have to tell you, I couldn't be happier. They were customer service oriented, friendly, helpful and above all else, really very nice people. I had stomach pains up until my move day just imagining the numerous scenarios on how things would go wrong. Their lead mover (wish I could remember his name), obviously sensed my distress and went out of his way to make sure I had a great experience. Not a scratch or dent on my furniture and more than anything, the sense of relief I felt for hiring an excellent moving company made the money well worth it. I would happily recommend this to anyone moving in London.

Excellent customer service! Would definitely recommend. I…read morehad a couple of issue (my end) that delayed the process and they were really patient with me. Even rescheduling my booking for later that day for my convience. Super nice and deserve all the recognition for there work.

The best removals I've used. I've used Norton and Sons 3 times in the past. Twice for full house…read moremoves and once for moving a suite of furniture. I would highly recommend them to all my friends and family. They were hardworking, careful and fast. I'm hoping to use them again in the near future, as I know I can leave them to get on without hovering around them to see if they're being careful with my property. A great father and son team. I only hope they are going to be available when I need them.

I've used Man with a Van twice now and wouldn't hesitate to use him again. Both times he was…read morepunctual, efficient (the van loaded, driven to our new address and unloaded in 45 mins!!) and made the whole move much easier : ) Highly recommended!

Recently arrived in the UK from the US and a colleague mentioned I should try man with a van for my…read moreflat move. Glad I did, got two excellent quotes and the move went perfectly. The guys obviously knew what they were doing and were very professional throughout. Will be using again without a doubt.

I absolutely recommend them if you are moving abroad and are overwhelmed with companies give this…read moreone a go!As a full time and traveling model I've moved to cities like NYC, LA, Chicago, Madrid, Paris and plus. The move has never been easy to say the least and I always have trouble moving my stuff and usually end up packing minimally because of these headaches. I have also had a number of negative things happen to me with other companies. When I was moving to London a colleague actually sent me their information and told me to give them an opportunity. While I was skeptical given my earlier experiences I decided to try this company out. I was beyond impressed I just had to write a review. Their customer service was phenomenal and they were professional and very fast. Definitely book them for your moving needs!

Recently decided to move to london for school and was a bit concerned how I would move everything…read morewith it just being me on my own, not knowing any one on the other side that could make the moving process easier and that's when I called shepherd movers and was extremely pleased with their service. Everyone I've exchanged conversation with was so kind and attentive. Was shocked to see how amazingly helpful and professional they were, and I loved the fact that everything got there so fast. One hundred percent will call them again for their services. They get the job done at quick and easy. Takes off a lot of stress off of your shoulders. Would definitely recommend booking with them!!!

The Van Girls are great! Really lovely, friendly, efficient, and of course a women-run business…read more Their website and blog give great packing tips (which they didn't bring up when I had clearly ignored many, like "boxes, not bags"). Also, how often can you get England players to move your kitchen caddy?

From the owner: Van Girls was started at the end of 2011 and has already enjoyed great success, forging some…read morefruitful relationships with both commercial and domestic customers. Becoming thought of as a trustworthy, reliable service by our customers is something we take very seriously. Our aim is simply to provide a reliable woman and van service offering furniture moving, flat removals, art handling, transport to trade fairs and exhibitions and pick ups and deliveries from IKEA and other stores. We offer an alternative to the widely offered man and van service in London at competitive prices and with excellent customer service We do domestic moves. You can hire us to move a large piece of furniture from one place to another, a room full of furniture or a full flat or house move. If you're a company you can hire us to take anything you need moving for your business across London or to somewhere else in the UK. We also do full office moves and will make the process as stress free as possible for y

I used Movers Direct for a 1 bed flat move at the end of January. My experience with them leading…read moreup to the day of the move was fantastic; great communication (even outside their normal business hours) with questions answered promptly. I had quotes from multiple companies but ultimately decided to pay the premium for Movers Direct as their reputation and service seemed excellent. Unfortunately, things started going downhill on moving day. The guys who carried out the move arrived nice and early and appeared to handle the job with efficiency and care. After they finished unloading and assembling furniture at the new house, they were suspiciously quick to leave, giving me no realistic amount of time to say something in case of a problem. They had not long been gone when I noticed a fresh gouge and scratch on the top surface of my desk. I wasted no time in contacting them about the damage and although I was unable to get through to them over the phone, I had a response via text later that evening. In subsequent emails, they asked for three things: a photo of the damage, the invoice for the desk, and a quote for repair, all of which I promptly supplied. Since it's an IKEA desk with a veneer top and the damage goes straight through the veneer, it's not possible to repair as such, so I instead quoted for a replacement top sold separately by IKEA. It has been three weeks and I've heard nothing back from them since. I think it's worth pointing out that I don't believe I could possibly have been a nicer customer to them. In spite of paying for full service, I went out of my way to prepare for the move and make it easier for them: - I packed odds and ends in my car the night before - I separated most of my belongings from the kitchen onto the worktop (leaving only two cupboards to empty) - I supplied original packaging for most of my electronics - I helped with packing by boxing up some of my speakers Prior to accepting the quote, I even contacted the office out of concern for the drivers as another quote I received from elsewhere estimated a two day move as opposed to one, and I didn't want the drivers to be getting home too late - something most people probably wouldn't care about, but I'm in the habit of "considering the human" and this was no exception. Despite all of that and reaching out to them via email, 4 phone calls, SMS, and even a message on their Facebook page, remaining polite and patient the entire time, they have chosen to completely ignore me. This has caused me a lot of undue stress and completely undone the satisfaction I had with their service. It's still ongoing and I'm hoping leaving this review in a few places will prompt them to follow up. To anyone who sees these reviews and is contemplating choosing Movers Direct, my advice is to look elsewhere. I wish I had instead gone with a member of the British Association of Removers (BAR) or The National Guild of Removers and Storers (NGRS), as they're supposed to at least be held to certain standards where consumer protection is more of a priority. If you decide to use Movers Direct anyway, my advice is to take photos or videos of your furniture the day before the move and check it over once the move is done but before the drivers leave. They make no effort to take note of your belongings or the condition they're in before/after removal (not even for insurance purposes, despite the price supposedly including coverage for up to £10k in value) so it's in your best interest to do so yourself. Whatever you choose, I hope you don't end up with an experience like mine.

we trusted this company to move store and return all of our possession's. I'm return they damaged…read moreover £7000 worth of our furniture. and in the process of trying to get there van up our Freshly done driveway they scuffed there tailgate into the drive and gouged out approximately 1 foot of resin and drive. all of our sofas were scuffed and had rips in. A white unit had been dragged along and scuffed all sides. My metal toolbox was dented in and scratched heavily. that's not the worst bit. They are blaming us for all damages and personally blaming me the son for the driveway as I should have pointed out the steepness of the drive. I can't believe the audacity of this company as they said the damage could be fixed for £20 from a local hardware store. But when we had a company quote it was non repairable as it would be near impossible to match the colour and stones. Leaving us a further £9600 out of pocket to get driveway fixed. If you wish to still us this company don't say you didn't have fair warning. I would not trust this company with anything. Reviews will be put on everything site possible.

We called Mr Move It (disappointingly not his real name) to help us move our stuff to a new flat…read more The same day, we got a confirmation and agreed a very fair price. On the day of the move, two big friendly guys showed up promptly, and shifted all our stuff rather quickly. (We had a fair bit of big heavy stuff, they just carried it as if they were shopping bags, no biggie.) Very efficient packing in their van too, only had to make the one trip. No problems at all, would happily recommend to others :)

I could never recommend this service enough. First of all, everything on the booking was very…read moreclear, I got the confirmation in no time, very quick and straightforward. The guys who came to do the moving were nice, lovely, attentive, polite. As soon as I pointed out some of the things were fragile, they told me: "We treat everything as fragile" and that's true! Not everything was packed properly by me but it all arrived perfectly intact. They took exactly the time I thought to load/unload, they showed to me how everything was secured in the van, then I went on the van with them to the new destination. They even wanted to place the boxes in separate areas in my new flat! No need really, it's a studio flat... All they asked for afterwards was to quickly wash their hands, I even offered them a drink (it was bloody hot and still they didn't sweat a bit!) but they kindly refused, off to the next job. Also, they asked me to go and check the van before they left, to make sure they haven't left/stolen anything. I would've paid even double for such a service!

From the owner: London Man Van specialize in House & Office moves, Man and Van services in London since 2004.read more